Courtyard

Reviewer: Not provided on Tue 07 Oct 2008 rated 6 out of 10.

This hotel was clean and had nice amenities. The staff were very busy with the phone and had no time to assist me and other guests when I went to the lobby. I was generally satisfied with the hotel, and would recommend it to a friend for what it was.

Positives: It was clean and had nice use of the space.

Negatives: The hotel was a lot harder to locate than I expected.

Reviewer: Not provided on Sun 31 Aug 2008 rated 8 out of 10.

Overall this hotel was comfortable and friendly. The pillows for the beds were comfortable. Internet hookup was convenient and easy to connect to.

Positives: The availability of sofa sleeper in king size bed rooms.

Negatives: The bathroom could have been cleaner. Seems floor was not mopped.

Reviewer: Not provided on Mon 09 Jun 2008 rated 5 out of 10.

The hotel was nice. They took me way out of the way, when I could have just jumped off the tollway and been right there. The directions even had me turning into a parking lot for no apparent reason!

Positives: Free cookies.

Negatives: One staff member was rather rude and unhelpful.

Reviewer: Not provided on Mon 09 Jun 2008 rated 5 out of 10.

This Courtyard was difficult to find, even with a map and we ended up calling the front desk for aid. The sign was not visible from the road. Otherwise it was in a pleasant area and on a scenic road, not far from our convention. Our first room smelled awful, bad perfume in the cleaner for the carpet apparently. The carpet was damp, everywhere. The phone wouldn't work. And there were only three sets of towels, and not very plush towels at that. The staff at the front desk were very accommodating, and could see that the room had recently gone through general cleaning and were happy to move us to a new room. The only trouble was, that the new room was not much different from the first one, except that the phone did work and the iron was slightly damaged, and we now had a view of the 'courtyard'. The practice of this Courtyard is also to bill for a daily newspaper unless you contact the desk to cancel the order, but then they still deliver it and you are required to return the paper to the desk anyway. Any way I look at that it was just a hassle.The bedding seemed quite nice but I woke with a backache due to the mattresses not being as firm as they should. All in all, the hotel was a disappointment. I have to believe that we would have head a more relaxing and enjoyable experience at any of the other 2-1/2 star hotels in the area [that have free breakfasts and probably not wet carpets] and even a few of the 2-star hotels as well. If we need another hotel in this area, we will bid lower for a 2-1/2 or 2-star hotel, hoping sincerely not to end up at this one again.

Positives: Pleasant staff; helpful if in a limited way.

Negatives: Damp carpet [two rooms]; bad perfume odor; parking lot seemed 'iffy'; iron damaged.

Reviewer: Not provided on Mon 25 Feb 2008 rated 9 out of 10.

Everything was spotless. The beds were very comfortable and clean. The first room I was in had ants (I think because it was directly across from the pool) but the staff was extremely accommodating and moved me immediately. With the exception of the person who checked me in at 12:30 a.m., all the staff was exceptionally friendly and professional.

Positives: My original room had ants. They moved me to a new room immediately and were very accommodating.

Negatives: The long corridors were kind of creepy at night.

Reviewer: Not provided on Thu 06 Dec 2007 rated 10 out of 10.

This hotel was very nice. The rooms have newer furnishings and are very upscale. There is plenty of room, was very clean, and free high speed internet is great. I wish all the upscale hotels would do so. I like having a patio but would have liked it to have been usable. The door was locked and the patio was overgrown. Lobby spaces were beautiful; they had breakfast available and free coffee. A great hotel for the business traveler.

Positives: Newer furnishings, clean, patio door in room, free coffee, breakfast available.

Negatives: Patio was not usable due to locked door, and overgrown vegetation.

Reviewer: Not provided on Thu 01 Nov 2007 rated 9 out of 10.

Quality facility with reasonable price for the location.

Positives: Good location, quality facility, reasonable price.

Negatives: Some traffic noise from interstate.

Reviewer: Not provided on Wed 10 Oct 2007 rated 10 out of 10.

Good overnight or business trip hotel.

Positives: Clean.

Negatives: Not very convenient.

Reviewer: Not provided on Thu 04 Oct 2007 rated 9 out of 10.

My husband and I were in town for the weekend. This hotel was in the perfect location (close to the high way and easy access to the western suburbs) and provided a nice clean and quiet place for us to relax. The pool and hot tub we well maintained and the staff was friendly. The only thing that was missing was a mini fridge in the room.

Positives: Clean, friendly staff, indoor pool and hot tub, good location, none smoking.

Negatives: Wanted mini fridge in the room.

Reviewer: Not provided on Thu 20 Sep 2007 rated 9 out of 10.

Well located; very clean and easily accessible. The hotel staff was extremely friendly.

Positives: Cleanliness and location.

Negatives: Not important.

Reviewer: Not provided on Mon 03 Sep 2007 rated 9 out of 10.

Hotel was quiet and comfortable.

Positives: Staff was very quick and helpful.

Negatives: Had to purchase breakfast.

Reviewer: Not provided on Tue 14 Aug 2007 rated 3 out of 10.

Motel hidden in trees. My stay was very uncomfortable. Bed was caved in on sides and lumpy. All windows dirty. Keyboard to interact with TV didn't work. Staff was friendly. Food was just okay. I will not recommend Court.

Positives: Staff friendly. Breakfast okay.

Negatives: All windows extremely dirty. Bed extremely uncomfortable. Key.

Reviewer: Not provided on Mon 13 Aug 2007 rated 9 out of 10.

Exactly what you would expect of a courtyard Marriott.

Positives: Good quality toiletries in room.

Negatives: Nothing negative at all.

Reviewer: Not provided on Wed 01 Aug 2007 rated 8 out of 10.

My one and only complaint was the thin walls in the rooms. I could hear the people next door closing the door to their room and the bathroom door. I could even hear their conversations word for word, and they were speaking in a normal tone of voice. I heard their footsteps even, when the kids ran from one end of the room to the other. This was not just a case of loud neighbors; those walls were way too thin.

Positives: Comfortable beds.

Negatives: Thin walls, I could hear everything going on in the room next door.

Reviewer: Not provided on Wed 04 Jul 2007 rated 5 out of 10.

This hotel is located in the business district of Naperville. Close to all the offices. The public areas are nice. The breakfast bar is good (costs $10 per person) but has excellent choice. The fitness room as good equipment. The rooms are small and the plumbing is bad.

Positives: Public areas were good and free internet at the lobby was useful.

Negatives: The room was small and crowded, Plumbing was not very good.

Reviewer: Not provided on Fri 29 Jun 2007 rated 7 out of 10.

The hotel met my needs and the price was very good. I had to travel unexpectedly and would not have had the convenience of a second night if the price was not so good.

Positives: Nice courtyard.

Negatives: Garbage was piled up outside the hotel exit. It was not cleaned up for some time.

Reviewer: Not provided on Thu 28 Jun 2007 rated 9 out of 10.

I would recommend this hotel to friends and family. The staff was friendly and hotel was very clean and neat. I felt it was a very safe area and easy to find.

Positives: The room was very clean and spacious. I would stay there again.

Negatives: I did not like the fact the free continental breakfast was not offered to us.

Reviewer: Not provided on Fri 15 Jun 2007 rated 8 out of 10.

We found it to be a very clean and friendly place to stay in the Naperville area. For the price it is the best we have stayed at in Naperville. I would highly recommend it to anyone

Positives: Overall cleanliness and friendly hotel personnel.

Negatives: Breakfast buffet price $9.95.

Reviewer: Not provided on Thu 31 May 2007 rated 10 out of 10.

A lovely hotel with exceptional service.

Positives: They returned clothing I left at no charge.

Negatives: Its location is pretty far out.