Embassy Suites

Reviewer: Not provided on Thu 09 Jun 2011 rated 6 out of 10.

Great location, good price, Suite experience for a sweet price.

Positives: The space, price, and location.

Negatives: Needs just a little updating.

Reviewer: Not provided on Thu 07 Apr 2011 rated 10 out of 10.

The hotel was very nice. The room was spacious and the free breakfast was delicious and satisfying. I will definitely stay here again.

Positives: The bedding was very comfortable.

Negatives: There was some function there with a lot of kids, so it was very noisy at times.

Reviewer: Not provided on Thu 20 Aug 2009 rated 5 out of 10.

It just did not have a 3 1/2 star rating. The rooms were very average and did not have any special appeal.

Positives: It was located very conveinient to what we wanted to do.

Negatives: The room and amenities were not up to a 3 1/2 star rating.

Reviewer: Not provided on Wed 19 Aug 2009 rated 8 out of 10.

The lobby area was absolutely beautiful with the plants and live fish pond. The breakfast in the morning really made our day and was quite filling. The staff took care of any our concerns and were extremely helpful. I highly recommend this hotel for any type of traveler.

Positives: Overall, it was a very nice hotel. The staff was helpful and whenever there was a problem it was taken care of immediately.

Negatives: Parking space was limited on the weekend.

Reviewer: Not provided on Mon 17 Aug 2009 rated 10 out of 10.

It was an awesome deal at a great hotel. Staff is friendly and helpful. Free breakfast, newspaper and happy hour were astounding. My room was beautifully decorated, very clean, high end quality bedding, comfortable suite, convenient location, amenities far exceeded my expectations.

Positives: Beautifully furnished, clean, comfortable, convenient.

Negatives: Mini coffee pot. I needed something larger or more coffee in room.

Reviewer: Not provided on Mon 06 Jul 2009 rated 9 out of 10.

We appreciated having a suite layout with the 2 rooms.

Positives: Location because it was close to the places where we wanted to go.

Negatives: None.

Reviewer: Not provided on Tue 19 May 2009 rated 9 out of 10.

The hotel was in a great location, safe, wonderful large room, and a great breakfast.

Positives: They made to order breakfast was wonderful.

Negatives: There was some type of meeting occurring so people were loitering outside our room.

Reviewer: Not provided on Fri 01 Aug 2008 rated 6 out of 10.

Clean rooms but breakfast staff was not very friendly and of service, tables not wiped after use, unorganized traffic flow pattern.

Positives: Extra space and 2 televisions.

Negatives: Breakfast space unorganized and not very clean.

Reviewer: Not provided on Thu 15 May 2008 rated 9 out of 10.

The room was great, the breakfasts were great, and the location was great. It was very family friendly which is what we were looking for.

Positives: Loved the breakfasts and atrium area.

Negatives: The pool was so crowded over the weekend that my kids didn't want to swim because it was so overwhelming.

Reviewer: Not provided on Mon 31 Mar 2008 rated 10 out of 10.

This hotel provides me with excellent service and a wonderful stay.

Positives: The quietness and food.

Negatives: I would have like to been able to check in early.

Reviewer: Not provided on Tue 25 Mar 2008 rated 9 out of 10.

Had a great room and if I have to go back to IL for anything I will make this hotel my first choice.

Positives: The room had a big desk for all my paper work and a separate room to get away from all that paper work.

Negatives: Seemed to be a lot of children running up and down the hall ways during the evening.

Reviewer: Not provided on Fri 22 Feb 2008 rated 9 out of 10.

I enjoyed this hotel very much. I recommend it to family and friends. Very neat rooms and a well organized attentive staff.

Positives: Very neat and scenic Atriums are beautiful. Very quiet and good for private time.

Negatives: It would be nice if hotel staff would offer clean comforter we all know those are barely washed.

Reviewer: Not provided on Fri 08 Feb 2008 rated 5 out of 10.

I felt that the staff put me in a lower quality room near the noise of the bar. Also, they checked me out early because I was caught in a snow storm and therefore had no luggage in the room in the morning. Good hotel, but poor staff!

Positives: Comp bar and breakfast.

Negatives: You need to pay for internet.

Reviewer: Not provided on Sun 30 Dec 2007 rated 9 out of 10.

Embassy suites in Lombard, ill is a beautiful hotel with inviting open areas and well appointed guest rooms. The made to order breakfast was awesome and truly one of the highlights of our stay. The weight room was a bit disappointing. Overall the stay was well worth it. We noticed many folks during our 4 night stay that annually come to stay at this hotel. That speaks volumes that people keep returning to this hotel. I would definitely recommend this hotel to everyone I know.

Positives: Made to order breakfast was awesome!

Negatives: Staff unwilling to allow us to upgrade for additional fee.

Reviewer: Not provided on Wed 26 Dec 2007 rated 5 out of 10.

Overall, I think Embassy suites is a great hotel, however I had some issues and concerns about the sales manager that were greeting guests as they were entering for breakfast. The rule of thumb at the hotel is to show your key when you want to come in for breakfast. As my daughter and I were coming in I was asked to show my key as a password to get in. As other guest was entering the hotel, they were not asked to show a key; therefore, I felt I was being singled out. He purposely walked away from the entrance into the breakfast area whenever he would see guest coming so he wouldn't ask certain guest show their key. I sat and watched him for a good 15 20 minutes and he never asked anyone else to show a key. I was very offended and insulted.

Positives: The rooms.

Negatives: The sales manager greeting the guest during breakfast.

Reviewer: Not provided on Wed 05 Dec 2007 rated 10 out of 10.

Close to two great shopping areas.

Positives: Spacious and complimentary breakfast.

Negatives: NA.

Reviewer: Not provided on Fri 30 Nov 2007 rated 9 out of 10.

This hotel continues to be a pleasure at which to stay. It is well-maintained, including the outside. The resident outdoor kitten is the unofficial doorman and a sweet sight to see.

Positives: The ability to access the internet in the business center without a charge.

Negatives: The loveliness of the bedroom is in contrast with the dark drabness of the sitting room.

Reviewer: Not provided on Tue 20 Nov 2007 rated 9 out of 10.

A roomy suite in a convenient location makes this a good place to stay in the area.

Positives: The manager's reception is a nice feature as is the free breakfast, a way to save on the expense of traveling.

Negatives: Parents: control your children too much running.

Reviewer: Not provided on Thu 15 Nov 2007 rated 9 out of 10.

What a great location, it's near everything; shopping, restaurants, area attractions and highways. It couldn't be much more convenient.

Positives: The housekeeping staff was very thorough and efficient.

Negatives: The sitting room furniture is a bit too stiff and office like.

Reviewer: Not provided on Wed 07 Nov 2007 rated 9 out of 10.

This is a very good hotel with friendly staff and shopping nearby, and nice maintained public area, I recommend they put a big sign around the street area otherwise customers will have problem to find it if they can't find the frontage road that connect to the hotel during night time check in.

Positives: Room is very good in size and clean.

Negatives: Should have big sign around street.