Hyatt Lisle

Reviewer: Not provided on Mon 26 Sep 2011 rated 3 out of 10.

It was a 2-star hotel at best, with a mediocre lobby that doubles as a meeting area and is not inviting. It was filled to the brim with tables and you had to navigate through the tables to get to the bar. The staff was short, cold, and rude when I needed help with the toilet that wouldn't stop running. It was gross to see the green stain on the brown carpet and I felt like I had to tiptoe around in the room. The furniture and decor is old and outdated with old sinks with cigarette stains and old counters and fixtures. The worst was the mildew in the shower and on the shower curtain along with the mold on the bathroom ceiling.

Positives: I like checking out knowing I would never return.

Negatives: Did not like the staff attitude, stained carpet, mildew and mold in shower, old and dated rooms.

Reviewer: Not provided on Sun 28 Aug 2011 rated 7 out of 10.

Older Hyatt. Poor lobby layout, although looked nice. Our room was very small with older mattresses that had a definite dip on one side. No fridge in room. Typical of a Hyatt, had a small sofa/seating area, but could only watch TV from sofa. Bathroom clean but very cramped.

Positives: Good location.

Negatives: Lobby inconvenient for check in and clerk not very friendly.

Reviewer: Not provided on Mon 15 Aug 2011 rated 3 out of 10.

This hotel reed to be renovated the hotel staff are rude the restaurant staff are nasty because nobody eats there, they are frustrated, there is only 2 customers dining there at any one time. Beds are some what comfortable. There is a separate charge for internet.

Positives: The rooms are good sized.

Negatives: The hotel staff are very rude.

Reviewer: Not provided on Thu 14 Jul 2011 rated 9 out of 10.

Nice, clean, and comfortable hotel. Friendly, and helpful staff, (if a bit young and uncertain). The rooms were pleasant, large, and well-set up.

Positives: Friendly staff, clean, and pleasant facilities. Pleasant and comfortable room.

Negatives: Was not near any shopping and

Reviewer: Not provided on Sun 29 May 2011 rated 10 out of 10.

This is a great place to stay. The staff is always friendly and helpful. The rooms are always very clean, and the bed is quite comfortable. The bath could be larger but it works. The steak sandwich in the bar is awesome if you are not wanting a large meal. I really like this hotel even if it is somewhat dated - it just suits me fine. I stay there quite ofter (6 days per month). My only real complaint is the crosswalk from the parking lot to the hotel. It's not striped and you have to go through the gravel landscaping or all the way around the ends of the lot. I have seen several people struggle and one even fell. This is an easy fix and should be done to protect the guests from injury or inconvenience. This is a pain in the snow or when it is raining.

Positives: The room is always clean, the bed is comfortable and the staff is great.

Negatives: The crosswalk from parking to t he hotel is not striped - have to drag suitcase across gravel.

Reviewer: Not provided on Tue 17 May 2011 rated 1 out of 10.

The room wasn't bad besides the outdated TV and bathroom. The wallpaper peeling off of the walls made 2 star hotels look like 4 star quality. The elevator had dirt along the walls.

Positives: The large room.

Negatives: Bathroom was outdated, wallpaper pealing off walls, old TV.

Reviewer: Not provided on Fri 29 Apr 2011 rated 8 out of 10.

Comfortable, roomy,friendly, and good for a family.

Positives: Close to the science of spirituality center in napperville and i love the hotel rooms with sleeper sofa and center table etc.

Negatives: None. Solves our purpose ..

Reviewer: Not provided on Fri 22 Apr 2011 rated 8 out of 10.

I would definitely stay here again if needed. Staff was friendly and helpful, hotel was clean, pool was huge for a hotel, clean and warm. Exercise room was fantastic! The room was very nice in that there was a separate living area. It wasn't huge but the perfect size. The room did need some general maintenance like towel bars falling off and the carpet was in really bad shape.

Positives: Separate sitting area.

Negatives: Old carpet, minor upkeep needed in the room.

Reviewer: Not provided on Wed 13 Apr 2011 rated 10 out of 10.

The hotel is nice, employees were friendly and I really liked the layout of the room.

Positives: It was close to the location I was visiting.

Negatives: The Internet was not free in the lobby.

Reviewer: Not provided on Fri 08 Apr 2011 rated 9 out of 10.

My wife and I checked in late at 10:30 p.m. after a long week of conferences downstate. Upon arriving at the desk, the hostess was cheerful and efficient and got us to our room promptly. Each time we passed the desk during our stay we were greeted by the host or hostess on duty. This was one of the most friendly staffs we have encountered. Well done Hyatt, you have earned a repeat customer!

Positives: The staff was very friendly and the room was spacious and compfortable.

Negatives: There were children running in the hall at 12:30 a.m.

Reviewer: Not provided on Mon 04 Apr 2011 rated 10 out of 10.

Exceeds expectations.

Positives: Upscale, professional has everything.

Negatives: Nothing.

Reviewer: Not provided on Mon 21 Mar 2011 rated 6 out of 10.

Although quite clean, the hotel is very worn and the rooms are somewhat depressing as a result. However, the beds are exceptionally comfortable and the linens are not the usual "bedspread" variety, but duvet covers which are far more hygienic. This would not be a wise selection for those with kids of any age- no microwave or fridge, amenities which are helpful even to childless, adult travelers. On the whole, I would give it 2.5 stars.

Positives: Hotel was clean, beds were esceptionally comfortable and staff was responsive and friendly..

Negatives: Very worn, though clean. No microwave or fridge. No WI-FI access in rooms.

Reviewer: Not provided on Sat 19 Mar 2011 rated 9 out of 10.

Ice machine does not make enough ice so that I have to go other floors to get ice cubes. It happened almost every time that I stayed at this hotel. Carpets need to be steam cleaning since I felt some sort of insect bite.

Positives: Good location, no waiting at elevators, and no smell.

Negatives: No free Internet.

Reviewer: Not provided on Tue 14 Dec 2010 rated 9 out of 10.

This hotel is getting a bit long in the tooth. The room had older fixtures and could use updating for the furniture. Was disappointed that even though the room was a suite there was not a mini fridge.

Positives: Convenient location to 1-88, every easy access.

Negatives: Older hotel, needs updating. Nothing around it (no other restaurants, bars etc.)

Reviewer: Not provided on Wed 08 Dec 2010 rated 2 out of 10.

Hyatt hotel is a very good-looking on the outside, but horrible on the inside. Their assistance was pretty bad too. The check-in/check-out assistant decided to give us, a family of four, a room that has one bed and one couch for the day. We managed to live through that night and checked-out early that morning.

Positives: The sofa was comfy, that's it.

Negatives: One bed for four people, too small bathroom, no sink in bathroom, way too small, horrible management.

Reviewer: Not provided on Tue 02 Nov 2010 rated 10 out of 10.

Nice place with large rooms. Would stay there again.

Positives: Dated, but very nice rooms.

Negatives: Lacked a microwave.

Reviewer: Not provided on Mon 25 Oct 2010 rated 9 out of 10.

Great for business travel in the Lisle and Naperville area.

Positives: Good location, clean and modern throughout.

Negatives: Nothing

Reviewer: Not provided on Fri 08 Oct 2010 rated 10 out of 10.

The employees were very nice and accommodating. The food served in the bar was reasonably priced and very good.

Positives: The room had a nice layout.

Negatives: The hotel is getting a little dated.

Reviewer: Not provided on Sun 12 Sep 2010 rated 10 out of 10.

Overall, we like this hotel very much. For the price the accommodations were excellent.

Positives: Beds and room layout were excellent.

Negatives: No free WiFi.

Reviewer: Not provided on Mon 19 Jul 2010 rated 10 out of 10.

Great hotel! If only it could be moved to Downers Grove or Oakbrook, it would be perfect. Not their fault.

Positives: Hyatt quality, spacious rooms, friendly staff, & great value.

Negatives: Nothing immediately around it except for a car dealership.

Reviewer: Not provided on Sun 20 Jun 2010 rated 5 out of 10.

When I arrived the employee behind the counter wasn't very professional.

Positives: Bed was comfortable.

Negatives: Customer service.

Reviewer: Not provided on Tue 15 Jun 2010 rated 10 out of 10.

It was a very pleasant place to stay and easy to find. The people at the front desk were very helpful and courteous.

Positives: The bed and pillows were very comfortable, and the hotel was clean.

Negatives: The pool closed at 10:00 pm on a Friday night. I wish it could have stayed open for another hour or so.

Reviewer: Not provided on Tue 27 Apr 2010 rated 9 out of 10.

Beautiful hotel, spacious and comfortable lobby. Nice pool and hot tub area, hot tub wasn't very warm though. Excellent exercise room with very up to date equipment. Rooms were very quiet. Very happy with our stay.

Positives: The room was very nice and clean. The bed was excellent and comfy.

Negatives: There were no electrical outlets in the bathroom/vanity area. Made it very hard to do my hair in the morning.

Reviewer: Not provided on Tue 13 Apr 2010 rated 3 out of 10.

The Hotel is great I just was disturbed with the responses from the staff. I loved the rooms. The Bartender was quite nice.

Positives: Near major roads.

Negatives: The security guard not responding to me speaking to him. He just looked at me strange. The young lady at the front desk, I felt was scared check in

Reviewer: Not provided on Sat 10 Apr 2010 rated 9 out of 10.

Easy accessibility, excellent furnishings, courteous staff, clean and very comfortable room. I have stayed at this hotel 4 times.

Positives: Excellent beds and pillows.

Negatives: No free WiFi.

Reviewer: Not provided on Fri 12 Mar 2010 rated 7 out of 10.

Bed was comfortable. Room smelled off. Hotel looked dated, tired. Service was very slow, waiting lin line to check out was slow and it was all prepaid with no incidentals.

Positives: Nice beds.

Negatives: Service was slow (only one person checking in/out so a line.

Reviewer: Not provided on Thu 04 Feb 2010 rated 8 out of 10.

When next door room would not be quiet even when we asked them to at 2:00 am, we let the front desk attendant know. Even though the neighboring room had already checked out, the attendant apologized repeatedly (not her fault) and supplied us with a complimentary breakfast. Not expected, but greatly appreciated.

Positives: Staff was extremely helpful and courteous.

Negatives: Peeling wallpaper.

Reviewer: Not provided on Wed 03 Feb 2010 rated 8 out of 10.

Room was very nice. The bed was very comfortable. Friendly hotel staff. Internet is not free -- $9.99/day. No complimentary breakfast either.

Positives: Room was extremely comfortable.

Negatives: Both internet and breakfast were not free -- rather quite expensive.

Reviewer: Not provided on Wed 27 Jan 2010 rated 10 out of 10.

Convenient, great restaurant, staff is always dependable to be courteous and attentive. Pool was great & not cold. Hot tub is great. Used the exercise room and that was wonderful too.

Positives: Dependable with courteous staff & restaurant is great.

Negatives: Nothing that I did not like.

Reviewer: Not provided on Tue 26 Jan 2010 rated 8 out of 10.

This hotel was beautiful and clean. The pool was clean and warm. The hot tub could have been warmer. There was no refrigerator in the room, and no microwave. Also, there was no microwave for guests to use. This would be an issue if my kids had been with me!

Positives: Clean room.

Negatives: No fridge or microwave.

Reviewer: Not provided on Mon 25 Jan 2010 rated 9 out of 10.

Great location with very good help.

Positives: Great location.

Negatives: Nothing

Reviewer: Not provided on Wed 06 Jan 2010 rated 9 out of 10.

Staff was very friendly and helpful. Clean facility, and it was a very pleasant stay for my husband and I, celebrating our anniversary.

Positives: The rooms were spacious and clean.

Negatives: No casual place to eat inside the hotel.

Reviewer: Not provided on Thu 31 Dec 2009 rated 7 out of 10.

The hotel is old but has been redone - the beds are amazing. The restaurant was closed at 8 pm on Sunday night, but food was served in the bar area - it was good and reasonably priced. The only downside was the motel seemed a little dirty - common areas weren't vacuumed and there were no clean towels in the exercise room/pool area in the morning - and last night's dirty towels hadn't been picked up.

Positives: The server at the bar/restaurant was exceptional.

Negatives: At 8 am there were no clean towels in the workout room/pool.

Reviewer: Not provided on Wed 16 Dec 2009 rated 8 out of 10.

Very nice and rooms could be improved with a mini-fridge/microwave.

Positives: Helpful staff.

Negatives: Loud high school dance going downstairs and could hear music blasting on 6th floor.

Reviewer: Not provided on Wed 09 Dec 2009 rated 8 out of 10.

Good location, great price, keep it on the list.

Positives: They printed off driving directions. Nice WOW.

Negatives: Lobby set up is odd.

Reviewer: Not provided on Mon 26 Oct 2009 rated 10 out of 10.

It is a nice hotel.

Positives: Comfortable.

Negatives: Lights when out, and it took a while to get them back.