Hilton Garden Inn

Reviewer: Not provided on Mon 29 Aug 2011 rated 9 out of 10.

Nice location. Clean and quiet, with business center. Televisions need to be up-dated to flat screens in rooms. Liked refrig and microwaves in rooms.

Positives: Quiet location. Business center.

Negatives: Nice linen quality, BUT dingy in color. Breakfast not included..

Reviewer: Not provided on Sat 27 Aug 2011 rated 7 out of 10.

Excellent value for the money I paid on priceline.

Positives: Rooms are spacious.

Negatives: Bathrooms were not clean and they have old TV's.

Reviewer: Not provided on Tue 05 Jul 2011 rated 8 out of 10.

Nice looking hotel just off I-90 in peaceful area.

Positives: We had a pleasant time in the pool and hot tub.

Negatives: Two small double-size beds in the room.

Reviewer: Not provided on Mon 07 Mar 2011 rated 10 out of 10.

Its an excellent hotel for all reasons, the dinning in and bar was a bit pricey, but overall an excellent experience. The staff was very friendly and professional.

Positives: An excellent hotel for the price i paid through Priceline

Negatives: Nothing really. Everything about it was good

Reviewer: Not provided on Wed 19 Jan 2011 rated 8 out of 10.

Perfect for the business traveler and adults without children. Great place to stay for a girls night out and or for the adult weekend getaway place for the night. The hotel was neat and clean and the staff was very attentive.

Positives: The hotel was very clean and the staff was attentive.

Negatives: For a family, the pool was a little to be desired - it was very small.

Reviewer: Not provided on Mon 03 Jan 2011 rated 10 out of 10.

We've stayed at this hotel twice and enjoyed it both times. There are lots of places to eat nearby and a movie theater as well.

Positives: Very convenient location and free cookies in the lobby.

Negatives: Too much chlorine in the pool made us all itchy by the end of our stay.

Reviewer: Not provided on Mon 03 Jan 2011 rated 4 out of 10.

I would not recommend this hotel. It did not live up to its 3 star rating. The beds were the most uncomfortable I have ever had at a hotel. The hotel advertised number adjustable beds, but only in king rooms. King rooms do not have a pull out couch so they can not be used if you are traveling with kids. The pool was awful. It had too much chlorine making it unusable. My children both had to get out after only a few minutes of use because they were coughing so badly.

Positives: The hotel was clean.

Negatives: The pool had way too much chlorine making it impossible to use. It actually made my children feel sick.

Reviewer: Not provided on Tue 21 Sep 2010 rated 8 out of 10.

Hotel was very nice, friendly staff, hot tub, indoor pool, close to exp. way.

Positives: Indoor pool, king size bed, close to home.

Negatives: Said Garden Inn, not really any garden.

Reviewer: Not provided on Tue 24 Aug 2010 rated 7 out of 10.

Breakfast is not included which was a disappointment.

Positives: Price.

Negatives: Size of the pool.

Reviewer: Not provided on Tue 13 Jul 2010 rated 9 out of 10.

I find the accommodations of the 2.5 star just as good, and in fact sometimes even better than the 3 and 3+ and they usually provide a full breakfast.

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Positives: Hotel staff was great.

Negatives: I prefer 2.5 star hotels to 3 and 3+ hotels as they provide breakfast.

Reviewer: Not provided on Mon 21 Jun 2010 rated 5 out of 10.

Overall, the hotel was inviting, mediocre staff and clean rooms. Requests with housekeeping were ignored. Beds were evident of aging, making a bad back worse. Hotel was too far from any convenience, making a stay away from home seem longer. Would not recommend for a traveler with high energy or impatience. TV was an old tube with poor quality.

Positives: Smelled clean and inviting.

Negatives: Too far away from convenience. Restaurant inside hotel only open for breakfast. bed was aged with springy feel, not good for a bad back.

Reviewer: Not provided on Mon 01 Mar 2010 rated 8 out of 10.

Nice hotel. Very helpful and friendly staff. Room was in great condition and housekeeping did a good job turning down the room each morning. Very accessible to various restaurants and shopping malls. Overall a nice hotel to stay in although breakfast should be included in the stay.

Positives: Check In/ Check Out was simple and easy.

Negatives: No room service. Had to pay for breakfast.

Reviewer: Not provided on Tue 09 Feb 2010 rated 9 out of 10.

Overall, had a very good stay. It's a quiet hotel and beautiful decorated rooms. I liked the location to the tollway and the friendliness of the staff.

Positives: The lobby of the hotel is beautiful.

Negatives: It was freezing in the lobby and the pool wasn't open.

Reviewer: Not provided on Tue 14 Apr 2009 rated 8 out of 10.

Very nice hotel with friendly personnel.

Positives: It was a convenient location for us.

Negatives: They did not have a complimentary breakfast.

Reviewer: Not provided on Thu 30 Oct 2008 rated 2 out of 10.

I was not impressed with this hotel at all. Here i was thinking that a hilton would have looked awesome but the floor we were put on had sheets and pizza boxes as well as garbage in the hall. All the pop machines on every floor were completely out of most of the pops. The staff was busy talking with each other then assisting me with my check in.

Positives: Had computer set up.

Negatives: The vending machines were all out of most of the pops.

Reviewer: Not provided on Tue 16 Sep 2008 rated 10 out of 10.

Very pleased, would go back again.

Positives: Clean, didn't smell like smoke.

Negatives: The location was hard to get to for out of towers.

Reviewer: Not provided on Fri 05 Sep 2008 rated 10 out of 10.

Excellent other than the arrogant and snobby people behind the desk.

Positives: Clean and new!

Negatives: Snobby hotel staff.

Reviewer: Not provided on Fri 05 Sep 2008 rated 1 out of 10.

Our check in was great but after that it went down hill. The TV remote was dirty with stuff within the keys and it hardly worked. When I took it down for new batteries I got a rude remark, gave it to housekeeping it still do not work right. You had to be right in front of it to work. Even sitting on the bed would not move the channel. No trash liners anywhere. Waste overflowing in can of lobby. Snotty unhelpful people at the front desk. Air conditioning did not reach the whole room. Pool had dirty looking yellow walls and there was brown foam in the whirlpool each night. The shower that was there had no handle to use. Had to take a shower each night afterwards in the room. The business center had no AC in it or it did but because of the amount of lights in there it did not feel like it. And lets address the issue about the $10 per person for the lobby breakfast. What a crock. It is not a dining room for people outside the hotel and it is easy to miss for people who do not travel a lot because it looks like a regular hotel with a breakfast included in the rates. Not impressed with this hotel.

Positives: Nice lobby.

Negatives: So much, bad cleaned rooms, did not change none working refrigerator ever, snotty staff, dirty pool area.

Reviewer: Not provided on Fri 08 Aug 2008 rated 9 out of 10.

Overall I really enjoyed my stay at the Hilton Inn. I felt that the front service was outstanding upon check-in & check-out.

Positives: I loved the microwave & refrigerator. The room service was great!

Negatives: Did not offer free continental breakfast.

Reviewer: Not provided on Sat 19 Jul 2008 rated 3 out of 10.

Good except for internet service.

Positives: Kitchen plus utensils.

Negatives: Could not get internet service, staff offer excuses did not change room.

Reviewer: Not provided on Wed 30 Apr 2008 rated 9 out of 10.

Very clean and modern room. Located right off the highway and very close to shopping mall and other entertainment.

Positives: Very clean and accommodating. Excellent staff. Would highly recommend.

Negatives: Only complaint would be the iron was drippy, but that's too picky.

Reviewer: Not provided on Wed 30 Apr 2008 rated 1 out of 10.

This hotel was average. The room size was adequate and bed was somewhat comfortable. But the air quality was horrific. I have stayed in many other hotels and on occasion have chosen the rooms designated for smoking. I have not ever had an experience such as the one I had at this Hilton Garden. My guess is that they needed the carpets and heaters cleaned.

Positives: Bad air quality transcended the whole experience.

Negatives: The room had very poor air quality. So much so, that my sinuses were aggravated and I had to visit my doctor to rectify the issue.

Reviewer: Not provided on Wed 16 Apr 2008 rated 9 out of 10.

The location was very convenient for us. We travel into Downtown Chicago twice during our stay and didn't hit much traffic either time, and the hotel location also made it easy for us to hop on the highway and get out of town at the end of our vacation. There were plenty of restaurants close by as well as Woodsfield mall only a few miles away.

Positives: Hilton Hotels still let me credit my Hilton Honors membership with the appropriate points!

Negatives: Our room was across from the elevators and we had to turn the fan to high to drown the noise of the dinging elevator and people in the hallway.

Reviewer: Not provided on Tue 18 Mar 2008 rated 9 out of 10.

I would recommend the hotel and would stay there again. The beds were in rough shape but overall it was a fun experience. We had adjoining room with family and liked that option.

Positives: Clean. Had available business center, pool, and work out room. Used all three areas multiple times.

Negatives: The safety locks on the door did not work for the kids. Our 18 month old was able to open the door and run into the hallway.

Reviewer: Not provided on Tue 04 Mar 2008 rated 5 out of 10.

The staff could care less if you were there or not. They seem like characters out of a SNL skit. The breakfast there is horrible. Save yourself the time and head down the street to IHOP or McDonalds.

Positives: It had a shuttle that went to the wedding I was attending.

Negatives: The bed was harder than a rock. The paper thin walls let me hear every SINGLE thing that was happening in the laundry room next to my room. Literally.

Reviewer: Not provided on Thu 21 Feb 2008 rated 8 out of 10.

The lobby was very nice. It had fireplaces and plenty of places for socializing. The beds were the most comfortable beds I have ever slept on. The maids were very prompt and courteous. Overall a great time!

Positives: The beds were the best!

Negatives: The pool was a little cold.

Reviewer: Not provided on Tue 05 Feb 2008 rated 7 out of 10.

Overall I enjoyed my experience there. The breakfast was good and the room was nice. The only thing I did not like was the bed. It was very uncomfortable.

Positives: The quality were good.

Negatives: The beds were very uncomfortable.

Reviewer: Not provided on Tue 15 Jan 2008 rated 7 out of 10.

Overall the stay was good. Staff needs to be more customers focused.

Positives: Clean, comfortable and quiet.

Negatives: Staff seems to cater to the upper business class.

Reviewer: Not provided on Mon 14 Jan 2008 rated 10 out of 10.

I stayed here for 5 nights for a training conference. Check in was easy, staff was friendly. Room had a fridge, microwave and coffee maker. So I could go to the store and actually buy food I could have for dinner each night, instead of having to worry about where I was going to go. Room was clean (except for carpeting which was stained) and the bed, although nothing special, was comfy. The best thing was the complimentary business center, which is open 24 hours. I always had computer access there. This was a GREAT experience. Would recommend to others for business.

Positives: Clean, friendly staff, great for business travelers.

Negatives: Room carpeting was really stained. No room service.