Best Western Des Plaines Inn

Reviewer: Not provided on Wed 28 Sep 2011 rated 9 out of 10.

For the deal we got-amazing! Two queen beds, larger than normal fridge and microwave as well as pool and free breakfast. All around amazing.

Positives: Both beds were queens!

Negatives: It was fine for the money - no complaints

Reviewer: Not provided on Sun 06 Mar 2011 rated 10 out of 10.

It was nice. Good value. Helpful staff.

Positives: Ricardo was quite helpful.

Negatives: Cigarette smell in room was bad. Even to us smokers.

Reviewer: Not provided on Mon 12 Jan 2009 rated 8 out of 10.

Overall, the room & hotel was above average. I would definitely stay there again and recommend it to my friends & family.

Positives: The pool and the breakfast was nice.

Negatives: Driving out of the parking lot was a pain. there was too much traffic.

Reviewer: Not provided on Sat 30 Aug 2008 rated 9 out of 10.

This was a very convenient hotel for us to stay at. My husband is from this area and familiar with it and we have friends who live close. It was very quiet and the vending was very reasonably priced. The lap pool looked very nice although was unable to use it. We will definitely return to this hotel.

Positives: The staff gave us a free room upgrade.

Negatives: There was nothing that I didn't like about this hotel.

Reviewer: Not provided on Fri 08 Aug 2008 rated 1 out of 10.

I woke up the next morning with bites all over from the bed bugs. This was a horror show. I could write a short novel about it. The desk help was the most incompetent and oblivious hotel staff I have ever dealt with, but they matched the flavor of the hotel perfectly.

Positives: Absolutely nothing.

Negatives: Filthy, incompetent and rude desk help, bugs in the bed.

Reviewer: Not provided on Sun 27 Jul 2008 rated 8 out of 10.

A nice place to stay for a night or two. Cleaner than others I've stayed at.

Positives: Clean, well kept rooms.

Negatives: The curtains caught up in the A/C limited cooling ability.

Reviewer: Not provided on Wed 02 Jul 2008 rated 8 out of 10.

The hotel is in a good location and clean and comfortable. Friends room was broke into. Wasn't sure what to expect for my room. Had to put valuables in car.

Positives: Location to events I attended.

Negatives: Staff broke into friends room. Lead to speculation about my room.

Reviewer: Not provided on Mon 30 Jun 2008 rated 2 out of 10.

It took an hour (literally) to get in to the room. They gave me a wrong room after about a long check in process, and I had to go back to the reception desk to get the right room. Room was okay but was smelling like smoking.

Positives: Convenient location for my trip.

Negatives: Too long to check in.

Reviewer: Not provided on Sun 15 Jun 2008 rated 9 out of 10.

Great place to stay with liquor and food within walking distance. Not far from the Rosemont stop on the Blue Line if you want to take the train around (best idea). Perfect place to stay for shows at the Allstate arena.

Positives: Boiled eggs for breakfast.

Negatives: Hotel lobby has windows into pool area.

Reviewer: Not provided on Mon 18 Feb 2008 rated 8 out of 10.

A good clean inexpensive hotel that fit our need for an overnight stay between flights. It was clean and the beds were comfortable and the staff was friendly.

Positives: It fulfilled our need for a comfortable night between flights.

Negatives: For a person without a car dining options are few.

Reviewer: Not provided on Fri 24 Aug 2007 rated 9 out of 10.

The rooms were clean; the hotel was located close to OHare, with easy access. Coffee was available at the earliest hours in the morning; I thought it to be a good value for the money. Much better than other Best Westerns that I have stayed in. I would recommend this hotel for business travelers and families for a one or two day stay.

Positives: Clean. Close to airport, reasonably priced.

Negatives: Nothing.

Reviewer: Not provided on Thu 26 Jul 2007 rated 4 out of 10.

I started sneezing in the elevator from all the dust in its carpet. Reception granted me an extra hour before I had to check out, but despite my door tag saying privacy please, the maids tried three times to break into my room. The wireless internet eventually worked but I had trouble with it at first. Not up to the quality at Best Western I've come to expect.

Positives: Convenient to O'Hare.

Negatives: Dreary, dusty, inferior continental breakfast.

Reviewer: Not provided on Tue 24 Jul 2007 rated 8 out of 10.

Staff was helpful! Room was clean and quiet.

Positives: Staff was very pleasant and helpful. Next to a great restaurant!

Negatives: Showing its age.

Reviewer: Not provided on Mon 23 Jul 2007 rated 6 out of 10.

Last three days were great.

Positives: Location.

Negatives: Manager and owner combative.

Reviewer: Not provided on Thu 28 Jun 2007 rated 9 out of 10.

The Motel was an over kill for my needs.

Positives: Convenient.

Negatives: Location.

Reviewer: Not provided on Sat 29 Apr 2006 rated 6 out of 10.

I was not very satisfied with the hotel but it met my basic needs and I made the most of my stay there. I am not a smoker and requested a non-smoking room but the entire hotel smelled like smoke. However, the hotel and my room were clean. I had a change of plans (an emergency that meant I had to get back home) so I needed to cancel my last reserved night. I had a lot of trouble canceling my last night stay. Fortunately, I was able to cancel my last night.

Positives: It was within walking distance to a stripe mall and a few restaurants.

Negatives: It smelled like smoke and I had a non-smoking room and the hotel was difficult to find.

Reviewer: Not provided on Mon 17 Apr 2006 rated 10 out of 10.

The location of the hotel was the primary factor for me, close to train station!

Positives: Clean, safe, pool, inexpensive, location.

Negatives: Found a bed bug (tick?).

Reviewer: Not provided on Fri 10 Feb 2006 rated 4 out of 10.

This hotel was a good value, but didn't really live up to the Best Western Standards that I am used to. The amenities were few, and the linens were of poor quality. It is probably better for business travelers.

Positives: The continental breakfast was above average.

Negatives: The towels were very thin and cheap. The bed came unmade very easily.