Hilton Garden Inn

Reviewer: Not provided on Tue 16 Aug 2011 rated 9 out of 10.

Very nice clean hotel. Beds were excellent and adjustable. Free internet. Great value.

Positives: Very close to the grant/state street red line subway train station. It is across the street.

Negatives: Construction outside the hotel.

Reviewer: Not provided on Tue 24 May 2011 rated 9 out of 10.

I really enjoyed this hotel. The location, staff, and restaurant were all great. The rooms serve their purpose and are updated. The only negative we had was that the walls were a little thin. We could hear everything that was happening in the hallway. It wasn't too bad as we were exhausted every night from walking around Chicago.

Positives: The staff and location were great. The bar area restaurant, Weber Grill, was also really good.

Negatives: The hotel bumped us to a smoking room the first night, but they corrected quickly the next day. The walls are thin.

Reviewer: Not provided on Mon 27 Dec 2010 rated 9 out of 10.

Generally good value. Dated but clean.

Positives: Location. Near cta and groceries round the block.

Negatives: Construction ongoing right outside the hotel, have to cross at further intersection.

Reviewer: Not provided on Thu 28 Jan 2010 rated 9 out of 10.

This hotel was great for the price but would not pay full price. Bedding was very lumpy but comfy. Free internet access was a plus and The Weber Grill dining smelled great every night. Room warmed quickly after a bitter night walking.

Positives: Price!

Negatives: Staff was unhelpful.

Reviewer: Not provided on Tue 22 Dec 2009 rated 10 out of 10.

Wonderful hotel. Very comfortable room with helpful staff. Red Line Train is outside front door. Very close to Navy Pier. North side of the river so not as close to some things as some may like.

Positives: Very clean with friendly staff. Close to navy pier.

Negatives: The other side of the river from down town.

Reviewer: Not provided on Mon 21 Dec 2009 rated 10 out of 10.

Hotel was beautiful, clean, and comfortable. The staff was very helpful with maps, directions and recommendations. I think the price we paid through Priceline was very good. I would not hesitate to come back to the same hotel.

Positives: Great location - close to subway. Clean, comfortable rooms. Helpful friendly staff.

Negatives: $4.95 for a bottle of water in the room.

Reviewer: Not provided on Thu 10 Dec 2009 rated 9 out of 10.

The hotel was in a great location located next to the Red Line. The room was spacious and clean. The staff was friendly and asked me what why we were visiting Chicago. The weber grill did not have the greatest service that evening we went and it was overpriced for soggy fries.

Positives: The location.

Negatives: The weber grill.

Reviewer: Not provided on Mon 30 Nov 2009 rated 7 out of 10.

This hotel was very basic, but very clean and in a good location. It was convenient to the Weber Grill as we had reservation there with friends the next day.

Positives: The location was great in Chicago for shopping and dining.

Negatives: The pillows were not firm and the sheets were scratchy. Just very uncomfortable to sleep in. I just could not get comfortable.

Reviewer: Not provided on Sun 29 Nov 2009 rated 8 out of 10.

This was a good hotel. Great location. The restaurant was only okay,<BR/>breakfast was too expensive. Staff was excellent, really helpful and professional. I don't have any real complaints.

Positives: The staff was very professional and friendly.

Negatives: Breakfast options in restaurant were too expensive.

Reviewer: Not provided on Wed 21 Oct 2009 rated 9 out of 10.

I had read some other reviews about the Hilton Gardens Inn that weren't exactly positive. I did not have any negative experiences with this hotel at all. The staff was friendly &amp; helpful; the noise from outside was minimal at worst; the hotel was clean &amp; my room was better than I could expect for the price I paid. It was an overall wonderful experience &amp; I would recommend this hotel to everyone.

Positives: I thought the hotel was absolutely Awesome! I'll definitely be staying there again in the future.

Negatives: The bottled water was $5.

Reviewer: Not provided on Mon 19 Oct 2009 rated 8 out of 10.

Everything was great except for the bedding. Too hot and heavy. I had to call the desk in the middle of the night for a blanket. A heavy down comforter is uncomfortable except in the dead of winter.

Positives: Location.

Negatives: The comforter on the bed is too hot and too heavy.

Reviewer: Not provided on Thu 01 Oct 2009 rated 9 out of 10.

Nice, attractive, great location. Very nice rooms.

Positives: Location, quality and comfort of room. Also refrigerator and microwave nice to have.

Negatives: Forgot to give me coffee for coffeemaker the 2nd day.

Reviewer: Not provided on Wed 30 Sep 2009 rated 10 out of 10.

Fantastic location, beds very comfortable, spacious, excellent pick! Would highly recommend, and will stay there again!

Positives: Fantastic location, beds very comfortable, spacious, excellent pick!

Negatives: Parking fee! Bathroom could be updated.

Reviewer: Not provided on Mon 21 Sep 2009 rated 7 out of 10.

Nice hotel good location to city an public transportation. Old hotel but clean.

Positives: Location and it was clean.

Negatives: It is old.

Reviewer: Not provided on Thu 17 Sep 2009 rated 9 out of 10.

Hotel was perfect location, staff friendly and helpful.

Positives: Perfect location, good amenities.

Negatives: No mini bar in room.

Reviewer: Not provided on Sat 12 Sep 2009 rated 10 out of 10.

Good location, clean and comfortable rooms with a nice restaurant. Never had to wait too long for an elevator. Staff was very helpful.

Positives: Location to area attractions and the train station was perfect.

Negatives: The pool area was not as big as the pictures led me to believe.

Reviewer: Not provided on Mon 03 Aug 2009 rated 10 out of 10.

I would highly recommend this hotel to others. The staff was so helpful and the decor was nice as well as the room and the climate. An all-around pleasurable experience.

Positives: It was clean, comfortable, close to the pier, perfect.

Negatives: I did not like the construction work in front of the hotel.

Reviewer: Not provided on Thu 30 Jul 2009 rated 9 out of 10.

Overall, I thought this was a very nice hotel. Rooms was clean, staff was friendly, courteous and helpful. The restaurant was a bit pricey but the food was very good. The only problem we had was that the elevators didn't work for a couple of the days were there so we had to use the service elevator which was very slow and overcrowded since we were all using one elevator instead of three.

Positives: The staff was extremely helpful and courteous.

Negatives: The elevators didn't work for a couple of days.

Reviewer: Not provided on Wed 22 Jul 2009 rated 10 out of 10.

It was fine for the price we paid, we did not expect anymore than what we got. We just wanted a decent place to sleep &amp; that it was.

Positives: Location.

Negatives: Pool &amp; hot tub area could be larger.

Reviewer: Not provided on Sun 05 Jul 2009 rated 9 out of 10.

Excellent staff. Adequate accommodations.

Positives: The enthusiastic helpfulness of the staff.

Negatives: Lack of parking and parking policy.

Reviewer: Not provided on Thu 25 Jun 2009 rated 9 out of 10.

Beautiful hotel in a GREAT location. Unfortunately our room was overlooking the AC system and the roof.

Positives: Beautiful building and decor.

Negatives: View was of the air conditioner - room was dated.