Homewood Suites by Hilton Chicago-Downtown

Reviewer: Not provided on Sat 06 Aug 2011 rated 9 out of 10.

Good location, convenient, clean, friendly staff, a bit pricey but you get a lot for what you pay for.

Positives: Friendly staff, great breakfast, decent evening meal, good location.

Negatives: Would have liked a better work-out gym with better weight machine.

Reviewer: Not provided on Wed 17 Feb 2010 rated 9 out of 10.

The location was awesome. Loved the kitchen in our rooms. Breakfast was really good.

Positives: Location and the kitchen.

Negatives: Parking was really salty.

Reviewer: Not provided on Thu 21 Aug 2008 rated 7 out of 10.

Overall experience at this hotel was good but parking charge was so expensive.

Positives: The close location to tour attractions.

Negatives: Very expensive parking charge.

Reviewer: Not provided on Thu 14 Aug 2008 rated 9 out of 10.

Great location and well worth the price.

Positives: Size of the room.

Negatives: Small bottom floor lobby.

Reviewer: Not provided on Thu 07 Aug 2008 rated 8 out of 10.

I would definitely stay here again especially with children, sleeps six, full kitchen, able to take breakfast ( buffet style you) up to our room. The staff was very pleasant and knowledgeable re sightseeing.

Positives: Great location, we were able to walk or have free trolley everywhere even with the children. The free breakfast was excellent too!

Negatives: No.

Reviewer: Not provided on Sun 20 Jul 2008 rated 10 out of 10.

Went there for the Chicago blues festival in June 2008. First time in Chicago and felt at home. The staff was helpful with every question I asked, including directions to Grant Park and other locations, I managed to see when there. Can't wait to go back and check in and see all the people of this beautiful and friendly city. Thanks again and thank you Chicago.

Positives: Liked the location to everything, music clubs, shops, and attractions.

Negatives: Food could of been better at hotel and served all week long.

Reviewer: Not provided on Wed 23 Apr 2008 rated 8 out of 10.

Overall, a good stay, comfortable beds. The suite was small but nice. We just had an overnight stay but it was comfortable, convenient and clean. The late check-out was great. Need another set of elevators.

Positives: We were looking for a comfortable overnight stay following a concert. It met all of our expectations, comfort, location.

Negatives: Only two elevators, bathrooms kind of cramped.

Reviewer: Not provided on Tue 08 Jan 2008 rated 10 out of 10.

This is just about a perfect hotel for traveling with kids of any age. We had a suite with a separate bedroom for adults, a pull-out couch for one kid and a free rollaway for the second kid (older kids of different genders). Smaller kids could just share the pull out couch). Full kitchen in the room for any emergency kid meals/requirements. TV in both rooms so Mom and Dad could watch a movie after the kids went to bed. The breakfast buffet was terrific-lots of choices (fresh blueberries were a wonderful surprise!). Great service. Easy to get a cab from the front entrance. Fantastic location near Navy Pier, Water Tower Place, Michigan Avenue, every kind of shopping. Great price. Quality of furnishings/decor in room was average-very clean, well designed, but not first class-but at these prices and with these amenities, I'm not going to complain one bit. I'd stay here again and would recommend it to anyone.

Positives: Great breakfast, great room for family with kids, great location, great pool-what a view!

Negatives: We stayed on Christmas Day and the free dinner buffet served Chinese food-it was good, but I question the choice.

Reviewer: Not provided on Sun 20 May 2007 rated 9 out of 10.

This hotel was beautiful and in a great location close to downtown Chicago. We loved the free dinner (weekdays only) and the breakfast.

Positives: Great complimentary dinner and breakfast. We also enjoyed the free newspaper and pool.

Negatives: The fire alarm connected to the main light of the room. Check-in was a little late in the day.

Reviewer: Not provided on Tue 08 May 2007 rated 9 out of 10.

The location was great for downtown. Close to shopping and bars. Staff was helpful. Hotel was clean except for some repair work in the hallway outside our room; however that was not a problem. Bed was comfortable. Lots of room, nice kitchen area.

Positives: Lots of room, overall quality, friendly staff.

Negatives: Couldn't add a room for friends, they stayed elsewhere.

Reviewer: Not provided on Thu 04 Jan 2007 rated 10 out of 10.

My experience on a one night new year's eve stay. This is typical Homewood suites. Excellent room, fresh and updated. Large, spacious, quiet. Pool and gym adequate. Proximity to city attractions, restaurants, excellent. An excellent it value!

Positives: Suites hotel very updated, comfortable bed.

Negatives: Two elevators for entire hotel.

Reviewer: Not provided on Thu 14 Dec 2006 rated 10 out of 10.

This was the best hotel I have ever stayed at! I travel a lot so that is big for me to say!

Positives: Absolutely fantastic food, great location. Helpful

Negatives: Nothing!

Reviewer: Not provided on Tue 12 Dec 2006 rated 10 out of 10.

The gym next door is available to guests. Nice facility, not crowded, open from 6 am to 11 pm I believe.

Positives: Great exercise facility next door, included in room rate.

Negatives: No dislikes.

Reviewer: Not provided on Tue 12 Dec 2006 rated 9 out of 10.

Very convenient location to Michigan avenue and a great value for the area. Very nice!

Positives: I liked having a sitting area with TV separate from the bedroom and the kitchenette was well equipped.

Negatives: Loud partying in the hallways hotel did respond well.

Reviewer: Not provided on Mon 11 Dec 2006 rated 10 out of 10.

Location was perfect, right by the river, just off Michigan aver. 16th floor, nice views. Room was very clean and quiet!! And the bed was just right. Large suite. Full-on breakfast buffet (free) was the best I¿ve had anywhere, and they offer a free dinner buffet also (I didn't try it). The staff was friendly, and the waitress in the dining room was just super! This place isn't pretentious, just excellent in every way.

Positives: Everything was better than I expected.

Negatives: Room had only 1 bed and sofa sleeper really needed two beds.

Reviewer: Not provided on Wed 06 Dec 2006 rated 9 out of 10.

It definitely was more like a three-star hotel than 2.5. The location is excellent, centered near Michigan avenue, but close to the south loop attractions as well. Tons of local restaurants and stores within walking distance.

Positives: Suite for the price of a regular room.

Negatives: Parking is expensive.

Reviewer: Not provided on Mon 23 Oct 2006 rated 9 out of 10.

Would definitely stay at the Homestead again. The location was great for access to the Loop/Theatre District and Michigan Avenue. Rooms were very comfortable and well equipped and most of the staff was very helpful and friendly.

Positives: Location, comfort of rooms, helpfulness of staff, wonderful hot breakfast.

Negatives: Elevators were a little slow, did not seem to be related to the amount of people in the hotel.

Reviewer: Not provided on Tue 17 Oct 2006 rated 9 out of 10.

Wonderful hot buffet with restaurant-style seating and atmosphere. Nicely appointed rooms, all-suites with ample space. Only 1/2 block walk to the Metra red line; same distance to the free Navy Pier shuttle; close to restaurants and shops.

Positives: Spacious and comfortable; well appointed; great buffet.

Negatives: Discourteous staff when I called to confirm my non-smoking request; request was not logged into the system; fortunately onsite staff fixed it quickly.

Reviewer: Not provided on Wed 04 Oct 2006 rated 10 out of 10.

Classic Chicago style hotel with all the amenities you'd expect in the downtown area.

Positives: Convenience factor.

Negatives: no hot tub or sauna- they do have a small pool...

Reviewer: Not provided on Thu 21 Sep 2006 rated 9 out of 10.

Excellent location and facilities. Nice to have a complimentary breakfast. others should try this hotel!

Positives: The accommodations, rooms, bath and kitchenette were very nice!

Negatives: Could improve breakfast quality.

Reviewer: Not provided on Wed 20 Sep 2006 rated 10 out of 10.

Excellent customer service, clean room, quiet, great location.

Positives: In and out parking.

Negatives: Nothing

Reviewer: Not provided on Thu 14 Sep 2006 rated 8 out of 10.

In a bird's eye view, the hotel is very close to "Magnificent Mile", yet on the ground it is hard to see this from the front door since the new mall blocks sight of N. Michigan from Grand Ave. Management should provide in every room a flier showing pedestrian directions through the mall to N. Michigan. Another flier should picture the generous in house amenities. This would come across more conspicuously than the very small card listing amenities, hidden among other items handed to me at check-in. Just these two things are so easy to implement, yet can be so helpful to guests, who typically have a very short time to orient themselves.

Positives: In room kitchenette, separate living room and bedroom, complimentary hot breakfast buffet in dining room, full gym available next door.

Negatives: Mop damaged bathroom door, long fluorescent tube lightning high above vanity sink puts one face in shadow with greenish light.