Hilton Suites Chicago / Magnificent Mile

Reviewer: Not provided on Sun 22 May 2011 rated 7 out of 10.

It was a solid good. Staff ok; not above and beyond; room good, could have been cleaner -- a little dusty etc. but it didn't smell!

Positives: Location.

Negatives: It was ok; no fan or magnifying mirror in bathroom.

Reviewer: Not provided on Tue 19 Apr 2011 rated 9 out of 10.

All things considered, I will definitely be back and have already recommended the hotel to everyone I've spoken with about the trip. Everything was awesome.

Positives: The food, the atmosphere, location, pool and sauna, the staff was very helpful, and the in-room coffee was to die for!.

Negatives: The hot tub was broken down the entire trip and would have been nice after a long day of walking.

Reviewer: Not provided on Mon 28 Mar 2011 rated 9 out of 10.

Hotel was very nice. Staff was very responsive to our needs. Room was very spacious. Disappointed in the condition of the pool and hot tub, but a minor downside as we didn't spend much time there during our stay.

Positives: Hotel was clean and staff was very responsive to our requests. Room was very spacious.

Negatives: Pool/hot tub facilities were unkept and over chlorinated.

Reviewer: Not provided on Thu 24 Feb 2011 rated 6 out of 10.

This hotel is a mixed bag. Great pool, awesome bed, and very good location and price for this quality. However, the daily parking rate ($52) was ridiculous when you could park across the street for as low as $12. Television was dismal; old TVs, no HD, no channel selection. On a sunny winter day, the room got too hot, and there was no way to bring the temperature down, (they have the air turned off in the winter).

Positives: Bed was fantastic.

Negatives: Television poor, channel selection awful.

Reviewer: Not provided on Mon 07 Feb 2011 rated 7 out of 10.

If you're interested in a suite-style room with good location and cannot get into the neighboring Residence Inn by Marriott, then this is a good choice. Attentive, courteous, and friendly staff - clean rooms and good location. Good selection of very good restaurants (e.g. Rosebud) and nearby indoor parking allow travelers to avoid the wildly overpriced parking and hotel restaurant.

Positives: Location and suite style room.

Negatives: Sterile lobby, wildly overpriced parking, wildly overpriced restaurant.

Reviewer: Not provided on Wed 02 Feb 2011 rated 9 out of 10.

Better deal than our friends got, and more amenities.

Positives: The suites were exactly like the photos and very comfortable.

Negatives: Hot tub could use more filtration.

Reviewer: Not provided on Fri 21 Jan 2011 rated 10 out of 10.

Great staff, good location for downtown stay, comfortable rooms.

Positives: Friendly staff, convenient location.

Negatives: Parking was unclear, and a little expensive.

Reviewer: Not provided on Wed 12 Jan 2011 rated 9 out of 10.

Very nice place to stay, extremely helpful staff.

Positives: We liked it because it was a suite. We had a different room to sleep.

Negatives: Internet was expensive, and so was parking. Internet is almost free these days, they shouldn't charge so much.

Reviewer: Not provided on Fri 10 Dec 2010 rated 9 out of 10.

Very pleasant stay. Like the bedding.

Positives: It was clean, comfortable and friendly.

Negatives: There were not very many choices on the TV for family and kids.

Reviewer: Not provided on Mon 06 Dec 2010 rated 10 out of 10.

Great rooms, lake front view. Staff friendly and efficient. Will stay again.

Positives: Location, plus they honored my hotel points program despite booking through priceline

Negatives: Nothing

Reviewer: Not provided on Wed 17 Nov 2010 rated 10 out of 10.

Overall nice hotel, accommodations very nice.

Positives: Helpful desk crew, large room size for 5 of us.

Negatives: The server in the bar on Sat was rude and not attentive.

Reviewer: Not provided on Sat 30 Oct 2010 rated 9 out of 10.

The hotel restaurant was closed after we returned from the theater. We did get room service but it was quite expensive.

Positives: Friendly and

Negatives: I would have liked a free continental breakfast.

Reviewer: Not provided on Fri 21 May 2010 rated 10 out of 10.

Hilton Suites was perfect for our visit to Chicago. Our adult daughter was with us and the suite accommodated all of us well. The suite was attractive and extremely clean. The large bathroom and separate dressing/makeup area were great. We will definitely return on our next trip to Chicago.

Positives: The design of the suite was excellent. Ergonomics plus!

Negatives: The suite was small but very well designed.

Reviewer: Not provided on Sun 14 Mar 2010 rated 8 out of 10.

Comfortable room in a good location. Excellent if you are on the run and not spending any real time in the hotel.

Positives: Nice room, fairly good service and a great penthouse pool.

Negatives: Valet parking over priced and slow.

Reviewer: Not provided on Fri 29 Jan 2010 rated 6 out of 10.

It was ok...omly one restaurant to eat and it's menu was very limited. The guest book in the room had not been updated so the restaurant that they told you about and offered a menu was no longer there

Positives: The room was very quiet and spacious.

Negatives: It took almost 25 minutes to get checked in..only one person working on the computer.

Reviewer: Not provided on Sat 23 Jan 2010 rated 10 out of 10.

This hotel sits in the shadow of the Hancock building. So it's location is excellent. The lobby is very professional, and the suite was stunning. The floor I stayed on remained very quiet the two nights I was there.

Positives: Stunning suite with an unbelievable price.

Negatives: This hotel exceeded my expectations. Nothing wrong!

Reviewer: Not provided on Wed 20 Jan 2010 rated 9 out of 10.

Highly recommended for its convenient location in the heart of Chicago Shopping district. Excellent restaurants close by or low price cab ride away. Concierge very helpful.

Positives: Convenient, very clean, accommodating personnel.

Negatives: No restaurant in the facility.

Reviewer: Not provided on Wed 13 Jan 2010 rated 10 out of 10.

This hotel exceeded my expectations. It was extremely comfortable and clean. The mini fridge and microwave were a huge bonus.

Positives: The bed and pillows were incredibly comfortable. The shower was awesome.

Negatives: Nothing I didn't like.

Reviewer: Not provided on Wed 09 Dec 2009 rated 10 out of 10.

Hotel exceeded our expectations. We stayed in a King Suite which was perfect for traveling with children. Staff was very friendly and helpful.

Positives: Price and convenience.

Negatives: Nothing.

Reviewer: Not provided on Wed 02 Dec 2009 rated 10 out of 10.

It is literally right next to the Hancock building and right by Michigan Ave. shopping. Only downside is parking. $45 for valet parking at the hotel, which is your only hotel option. Other parking nearby is available for $30 per day. Overall, the hotel was gorgeous and had everything I needed.

Positives: Rooms were large and hotel had excellent location

Negatives: Valet parking was only hotel option and it was $45.

Reviewer: Not provided on Mon 30 Nov 2009 rated 10 out of 10.

First-class hotel, right off the Mag Mile. Convenient to all that Michigan Ave. has to offer.

Positives: Great location. Excellent staff.

Negatives: Room view was a roof top with building equipment.

Reviewer: Not provided on Tue 17 Nov 2009 rated 10 out of 10.

The staff is very helpful and friendly. The bed was super comfortable and the room was good, with a work area and two TV's.

Positives: Loved the location and the rooms.

Negatives: Could use better toilet paper.

Reviewer: Not provided on Fri 02 Oct 2009 rated 9 out of 10.

Great value for the money.

Positives: Good value and location.

Negatives: Street construction.

Reviewer: Not provided on Tue 29 Sep 2009 rated 9 out of 10.

Good room layout.

Positives: Good facility and service.

Negatives: No fan in the bathrooms.

Reviewer: Not provided on Mon 28 Sep 2009 rated 6 out of 10.

Pretty good, but watch out for<BR/>the extras in terms of cost. $50 per night for parking, 13 for internet, 22 breakfast buffet it really adds up.

Positives: Location and friendly staff.

Negatives: Room was not cleaned until evening on first day of stay.

Reviewer: Not provided on Sun 13 Sep 2009 rated 10 out of 10.

This is a wonderful hotel located downtown and close to major attractions. The Hilton was clean, fresh looking and staff was always ready and waiting to help. I completely enjoyed my stay at the the Hilton Suites Magnificent Mile.

Positives: I loved the friendliness and the helpfulness of the staff.

Negatives: Parking prices.

Reviewer: Not provided on Sun 13 Sep 2009 rated 9 out of 10.

The room is very family friendly, have a refrigerator and a Microwave.

Positives: Location, close to everything , have a refrigerator and a Microwave in the room, very convenience while traveling with little kids.

Negatives: The front door is not stroller friendly.

Reviewer: Not provided on Tue 08 Sep 2009 rated 10 out of 10.

I would definitely stay at this hotel again. Convenient, helpful staff, clean rooms, overall extremely nice.

Positives: Great location, nice rooms.

Negatives: Valet parking more expensive than other nicer hotels.

Reviewer: Not provided on Mon 07 Sep 2009 rated 10 out of 10.

We loved staying here. The hotel was so comfortable, we spent much of our vacation indoors! The pool and whirlpool were amazing and offered great views of Lake Michigan. Great upkeep and friendly staff. The only downside was the price for wireless use which caused some issues for us.

Positives: Great use of space in the room--felt like a suite!

Negatives: Price for wireless was high.

Reviewer: Not provided on Mon 07 Sep 2009 rated 9 out of 10.

Great location, good rooms, but expensive parking.

Positives: Great location. Close to millennium mile shopping places.

Negatives: Parking is expensive at $50 per night.