Country Inn & Suites

Reviewer: Not provided on Sun 07 Aug 2011 rated 9 out of 10.

Great breakfast (better than most hotels), nice pool and hot tub open late, room was comfortable, price was excellent! They are remodeling the hotel, so the walls and carpet are pretty torn up in the hall way and lobby areas.

Positives: Great breakfast, nice pool and hot tub, and good location.

Negatives: Remodeling hotel, so floors and walls were pretty torn up.

Reviewer: Not provided on Wed 18 Nov 2009 rated 8 out of 10.

Nice and clean.

Positives: Location to family, value.

Negatives: Shuttle to airport did not start until 8.

Reviewer: Not provided on Tue 28 Jul 2009 rated 10 out of 10.

We were extremely surprised by the location of this hotel, but were also very extremely pleased with the location and the places we were going to have to travel to visit. The room was very clean including the carpet which in most places the carpet is filthy. I could walk barefoot here and still have clean feet. The staff were all friendly and very accommodating.

Positives: They were very accommodating with my physical disability. Even gave us a mini-refrigerator for our room.

Negatives: Late check in guests slamming their room door for over an hour.

Reviewer: Not provided on Wed 13 Aug 2008 rated 3 out of 10.

We were given a extremely stink smokers room.

Positives: The location was good.

Negatives: The hot breakfast was cold, this extended the service line as you had to wait for everyone to microwave their breakfast.

Reviewer: Not provided on Thu 31 Jul 2008 rated 8 out of 10.

The hotel was great but there was a hold put on money that was removed from our account it showed up as a debt from the hotel the same day we left at the time we left. It took my bank and me all day Wednesday 07/30/08 to tack down the money. I did ask to talk with there accounting department but no reply or returned call. I then today on Thursday ask to talk with the accounting department and found out what they said was done about the money being return to my account. They said it was now in my bank but my bank said no deposit from the hotel had been made. May be by Wednesday or next day. As I said our stay was good and the staff was very nice. All but the noise all night.

Positives: Clean.

Negatives: Noise level doors slamming all night.

Reviewer: Not provided on Sun 27 Jul 2008 rated 8 out of 10.

It was perfect for the price with a friendly staff, and conveniently located near O'Hare airport. It is not for someone looking to enjoy the sites and shopping fare of downtown Chicago, but overall it was a good stay.

Positives: The location to the airport is excellent for travelers, and the staff was very friendly and helpful.

Negatives: The location to downtown Chicago and other shopping venues was not desirable, 30 minutes plus of travel time.

Reviewer: Not provided on Sun 29 Jun 2008 rated 9 out of 10.

The hotel is clean, quiet, and friendly. The included breakfast was well above average compared to other hotels.

Positives: The view from the room full of trees and a golf course was beautiful.

Negatives: The indoor pool was a little small.

Reviewer: Not provided on Mon 16 Jun 2008 rated 10 out of 10.

Hotel is in great location near airport, nice and clean.

Positives: Breakfast included.

Negatives: Cofee tasted like stale water.

Reviewer: Not provided on Thu 08 May 2008 rated 10 out of 10.

A nice, clean hotel with an attentive and pleasant staff.

Positives: Nice clean and quiet.

Negatives: I was not unhappy with anything.

Reviewer: Not provided on Tue 08 Jan 2008 rated 8 out of 10.

We were able to check in early even though check in time was 3pm. Close to shopping for last minute stuff or strip mall. Staff friendly and very helpful. I would stay there again if the opportunity knocks. They have pool and Jacuzzi, and weight room. Unfortunately we weren't able to use them. Very clean rooms and comfortable beds. Even though the airport is close by no effect of us sleeping.

Positives: Good location not far from shopping Wal-Mart.

Negatives: I thought we had a king size bed not two doubles.

Reviewer: Not provided on Tue 01 Jan 2008 rated 7 out of 10.

Ok, not located near anything in town (no nearby restaurants). No fresh soaps or shampoos (had one shampoo bottle but was already opened). Room very nice and clean. Over-all good experience.

Positives: Great breakfast (free + continental).

Negatives: NA.

Reviewer: Not provided on Fri 05 Oct 2007 rated 8 out of 10.

Room was clean and comfortable. Hallway carpets needed cleaning. Although no restaurants were in the immediate vicinity of hotel, several were a short drive and the hotel provided menus for the half dozen or so restaurants that delivered. Juice and water were offered in vending machines, but juice selections were out on my floor.

Positives: Offered a good breakfast buffet.

Negatives: No restaurants within walking distance.

Reviewer: Not provided on Wed 03 Oct 2007 rated 9 out of 10.

For the price overall was great.

Positives: Price and quality.

Negatives: Softer bedding.

Reviewer: Not provided on Tue 18 Sep 2007 rated 8 out of 10.

As an example, while traveling with my son to this hotel, he experienced an asthma attack, I needed to get to a hospital as soon as possible, at 10:30 pm, and the front desk clerk did not know where the nearest hospital was. All hotels should have a map of local emergency facilities for their customers. It would have saved us 35 minutes driving around trying to find out where it was.

Positives: Pool was very warm! That was nice. Temp control in the room was great!

Negatives: The spa was unusually cool for a spa.

Reviewer: Not provided on Mon 17 Sep 2007 rated 9 out of 10.

I have stayed here before, and I was still pleased. The beds are comfortable, the room very quiet.

Positives: Very clean.

Negatives: Small sign, hard to see at night from the road.

Reviewer: Not provided on Mon 03 Sep 2007 rated 8 out of 10.

Very clean, reasonable.

Positives: Comfortable beds, clean room. Some space in room.

Negatives: Breakfast ok, but lacking.

Reviewer: Not provided on Sat 21 Jul 2007 rated 5 out of 10.

I had a very negative experience at this hotel. First, I had a great deal of difficulty finding the hotel. It took 50 minutes to find the hotel after I left I-290 even though the hotel was only 2 or so miles off I-290. When I called the hotel to ask for directions, the front desk clerk was unable to tell me. Seriously! Then in the morning I complained about the bill left under my door because it looked like I was being double billed by the hotel. The front desk clerk, a Hispanic woman, became obstinate and refused to serve me or satisfy my questions.

Positives: Nothing.

Negatives: Hotel staff unable to give directions to hotel from I-290.

Reviewer: Not provided on Thu 19 Jul 2007 rated 8 out of 10.

Breakfast buffet is great; location is ok but really close to restaurants. This was a great 2 night stay.

Positives: The appearance was very nice and clean. Breakfast great.

Negatives: Front desk staff not overly friendly.

Reviewer: Not provided on Sun 24 Jun 2007 rated 8 out of 10.

After originally having major trouble finding the hotel due to bad map quest directions and bad hotel staff directions, we ended up loving the hotel itself. The free breakfast was great every morning and not just the basic fruit and toast! Hot dishes every morning as well! Rooms were clean and in good condition. The pool, although relatively small, was great and always empty while we were there during the week. Would recommend this hotel to others and wouldn't have any issues going back.

Positives: The free continental breakfast was great!

Negatives: Hard to find originally - got bad directions from map quest.