Fairfield Inn & Suites

Reviewer: Not provided on Tue 27 Sep 2011 rated 10 out of 10.

This hotel was nice. The staff was super friendly. I was upset with the notion of paying for parking after paying for the accommodations, but I guess that is the new way. It was very quiet in the hotel and it was very closely located to a number of restaurants and casual forget-me-nots shopping places.

Positives: The continental breakfast was fabulous!

Negatives: The cost to park.

Reviewer: Not provided on Tue 13 Sep 2011 rated 10 out of 10.

Cleanliness, staff polite and very helpful. When we return to Chicago, we would to stay at this hotel.

Positives: The staff was very friendly and professional.

Negatives: Unable to answer this question. My family liked everything.

Reviewer: Not provided on Tue 06 Sep 2011 rated 9 out of 10.

Excellent hotel, I would give it a 10 but the parking fees can be a pain when you're on a budget.

Positives: Loved the location.

Negatives: Parking fee's.

Reviewer: Not provided on Mon 23 May 2011 rated 7 out of 10.

The hotel was clean as well as the staff being friendly. My problem was the room I booked was handicap accessible which would have been fine had I been handicap. With the room being like this it made it very difficult to shower. Also, for the price of the room, the furniture, as well as TV. It wasn't worth the money. The room should have been a little cheaper.

Positives: Clean, friendly staff.

Negatives: Room was dated and too expensive.

Reviewer: Not provided on Tue 12 May 2009 rated 10 out of 10.

Parking is well lit. Beds are so comfortable especially the pillows. Staff is terrific. Pool is very clean and perfect to relax in. Breakfast is great and anything you need the staff is very accommodating.

Positives: The staff is just fabulous! Always smiling and helpful,they make you feel like you are at home.

Negatives: Nothing.

Reviewer: Not provided on Thu 19 Mar 2009 rated 10 out of 10.

The desk person was friendly, the room we were changed to was very romantic and no charge for the upgrade. The location was close to the airport as well as several shopping malls.

Positives: Friendly desk person.

Negatives: Paid parking, not expected to pay for a parking spot on such a huge lot.

Reviewer: Not provided on Mon 16 Mar 2009 rated 10 out of 10.

From the time I called for a pickup at the airport to the time I walked out the door to go back to the airport, I could not have asked for a friendlier, more helpful staff. There was even someone to help with breakfast.

Positives: The staff was the best I have seen in several years. Friendly, helpful, and accomodating.

Negatives: No restaurant.

Reviewer: Not provided on Wed 04 Mar 2009 rated 8 out of 10.

Great breakfast and friendly staff. TGIF's was not my favorite. The service was very slow and the food was not what I expected it to be.

Positives: Felt very secure in the parking facilities.

Negatives: The heat AC unit was older. It got very hot at times.

Reviewer: Not provided on Wed 28 Jan 2009 rated 9 out of 10.

The stay was good, nice workers, nice area that it was in close to a lot of things in the area.

Positives: It was quite.

Negatives: Didn't clean the room next day.

Reviewer: Not provided on Tue 12 Aug 2008 rated 9 out of 10.

The hotel was very clean. I also didn't like the fact that there is an additional charge for parking ($10). The 24-hours hotel shuttle was great since I was flying out at 6:20am. Overall, it was a very good experience. I actually would recommend this hotel.

Positives: Convenience. 24-hours shuttle, eating places very close.

Negatives: On top of the room charge, the hotel charged $10 for parking.

Reviewer: Not provided on Sat 09 Aug 2008 rated 8 out of 10.

The rooms were nice and clean and the breakfast was the best ever at a hotel. The cleaning lady at breakfast was very efficient and thorough.

Positives: Sausage at the free breakfast.

Negatives: The shuttle service to the train did not operate as they explained it would.

Reviewer: Not provided on Sat 09 Aug 2008 rated 9 out of 10.

The most important plus was the shuttle and the desk staff's directions for points of interest.

Positives: I was very happy with the hotel for the price paid. Also, the front desk staff was great in helping us with the shuttle arrangements and directions.

Negatives: The exercise room was somewhat small but adequate and the pool was visible from the front lobby.

Reviewer: Not provided on Wed 23 Jul 2008 rated 10 out of 10.

Very convenient to the CTA, friendly, courteous staff. The atmosphere of the lobby was elegant and classy. Overall, a great experience and value.

Positives: Great location, beautiful, classy lobby, nice rooms.

Negatives: Construction had north exit closed.

Reviewer: Not provided on Mon 14 Jul 2008 rated 9 out of 10.

Nice clean hotel. Pool and lobby clean.

Positives: Friendliness of staff.

Negatives: Nothing.

Reviewer: Not provided on Wed 02 Jul 2008 rated 9 out of 10.

The hotel was clean, accommodating and the staff was friendly and helpful. My stay was very pleasant.

Positives: It was convenient to everything. I truly enjoyed the continental breakfast.

Negatives: I can't think of anything.

Reviewer: Not provided on Tue 01 Apr 2008 rated 8 out of 10.

The hotel itself was great although no where did it state we would have to pay an additional $10.00 for parking to park in the lot. My husband travels a lot to major cities and not ever has he had to pay for parking.

Positives: Continental b-fast, clean rooms and bathrooms friendly staff.

Negatives: Having to pay for parking.

Reviewer: Not provided on Sat 08 Dec 2007 rated 9 out of 10.

I really enjoyed my stay. Great hotel, great location, excellent staff.

Positives: The staff was excellent, very friendly and helpful.

Negatives: Nothing was bad.

Reviewer: Not provided on Fri 01 Jun 2007 rated 9 out of 10.

I was called to Chicago for a funeral, so I needed to make my reservations quickly, over Memorial Day weekend no less. This hotel met my price request and gave me a wonderful place to stay for the weekend. This was my first time staying in Chicago, and I was pleasantly surprised at the convenience of the location, the ease of getting from the hotel to other areas in Chicago via the free airport shuttle to use the 'L' Train, the wonderful hot breakfast, the cleanliness, and the friendliness of the staff. At the end of our trip, my mom thought she had accidentally put her cell phone in my bag, which was bad because I had already headed to the airport (she was traveling elsewhere by car). The hotel staff was extremely helpful (even though we had already checked out) and could to help her get in touch with me so that she could successfully get her phone back. I would most definitely stay here again and I would encourage others, as well! Thanks, Fairfield Inn for making my trip hassle-free and very enjoyable!

Positives: Clean, friendly, convenient, excellent hot breakfast spread, very helpful, wonderful location, free airport shuttle.

Negatives: Very busy and crowded in the morning, but that just means it's popular, I suppose.

Reviewer: Not provided on Tue 29 May 2007 rated 8 out of 10.

Located in the midst of several other hotels, with nice affordable restaurants within walking distance I felt safe and secure. Everything about this hotel spoke volumes to the effects of cleanliness on ones psyche. I have always liked the Fairfield inn and will recommend this one to my family and friends.

Positives: Complimentary breakfast - perfect! Night staff - kind, friendly, considerate! Extremely clean rooms. Comfortable location.

Negatives: .

Reviewer: Not provided on Thu 12 Apr 2007 rated 8 out of 10.

The hotel was very nice and clean. Even though they said it was a non-smoking hotel. Our bathroom smelled like smoke. The breakfast was nice.

Positives: Nice location.

Negatives: All the rooms were non-smoking.

Reviewer: Not provided on Wed 11 Apr 2007 rated 8 out of 10.

Staff was extremely nice and helpful. Room was clean.

Positives: Hotel center shuttle. Distance to midway. Proximity to tgi Fridays.

Negatives: Saturday night room price.