Best Western Southlake Inn GA

Reviewer: Not provided on Fri 08 Apr 2011 rated 10 out of 10.

The price was great, the rooms are great, and the people who work there was so nice.

Positives: The rooms are clean and everybody who worked there was great.

Negatives: I liked everything about the hotel.

Reviewer: Not provided on Tue 30 Nov 2010 rated 8 out of 10.

Overall was good.

Positives: Good continental breakfast.

Negatives: Construction work on entrance from street and steep downhill entrance but did have another entrance.

Reviewer: Not provided on Tue 15 Jun 2010 rated 8 out of 10.

This vacation was just a get away from home. Glad that I chose Priceline and they found this nice hotel to stay.

Positives: They have a nice staff and willingly to help you and always have a smile on their face.

Negatives: It was hot in the room upon arrival, it took at least 5 or 6 hours for the room to get cool off.

Reviewer: Not provided on Thu 16 Apr 2009 rated 6 out of 10.

Problem with room keys and<BR/>TV remotes. Do not call hotel for directions because the clerk did not know how to direct us to the hotel. Suggest using mapquest or directions program prior to looking for the hotel.

Positives: Room size.

Negatives: TV remotes did not work, even after replacement.

Reviewer: Not provided on Sun 05 Oct 2008 rated 4 out of 10.

I would recommend this hotel to any business traveler who is just looking for a quick place to stay. The internet was very fast and they even had network cables to connect to in the room. The internet support staff was friendly and helpful when I did have one little problem.

Positives: Nice room. Clean. Nice comfortable bed.

Negatives: Neighborhood not exactly the best.

Reviewer: Not provided on Tue 26 Aug 2008 rated 8 out of 10.

Hotel room was very clean and neat, perhaps redone recently however there were no new construction smells, location works well for one needing something on the south side of Atlanta.

Positives: Hotel is near where I need to be.

Negatives: Had difficulty with billing.

Reviewer: Not provided on Thu 20 Mar 2008 rated 9 out of 10.

I had a really good experience with this hotel. If you are on a budget, don't mind staying 15-20 minutes from Atlanta, and unless you are used to stay in 5-star Hyatts, Marriotts etc., this is definitely a good choice. 1. The staff is polite and helpful. Really. I had a problem with the internet (my fault, as it has turned out), and they were very efficient in resolving the problem. 2. It is a quiet place (unless you have noisy neighbors). 3. Rooms are clean. Yes, there is some detergent smell at first, but you don't notice it after 10 minutes. 4. Bathroom and tap are good and clean. Fridge and microwave work but I did not find ventilation switch in the bathroom!

Positives: Everything but the location.

Negatives: Location is actually 15-20 minutes driving from Atlanta.

Reviewer: Not provided on Tue 24 Apr 2007 rated 4 out of 10.

I did not received savings on this hotel.

Positives: Clean bathroom, appeared newly remodeled.

Negatives: Roach crawled across room, rated 2 stars but only a 1.

Reviewer: Not provided on Fri 23 Mar 2007 rated 4 out of 10.

If you just need a place to sleep, it's not too bad. But don't plan on staying around the hotel for leisure. It's runner down, next to a train, and the staff looks questionable. It is above all else, a cheap place to stay for the night.

Positives: Its location was very convenient and it was close to several restaurants.

Negatives: Main building looked like it had been hit by a tornado and rooms were not very nice.

Reviewer: Not provided on Tue 26 Sep 2006 rated 10 out of 10.

Enjoyed my stay, beds were comfortable, room clean. For the price, if all you need is somewhere to sleep its hard to beat.

Positives: Location worked for us, especially at the price of the room.

Negatives: The lack of perimeter fencing leaves the hotel wide open to anyone.

Reviewer: Not provided on Fri 23 Jun 2006 rated 3 out of 10.

Would classify as 1. Manager on duty courteous. Rate as truckers hotel.

Positives: Location.

Negatives: Would not classify as 2. Horrible odor. Clock didn't work. Don't appreciate higher for nonsmoking.

Reviewer: Not provided on Tue 20 Jun 2006 rated 3 out of 10.

First, no vending machines. We were told there was a convenience store nearby. Second, we were told there were no rooms available in non-smoking that had king beds. Yet less than a fifth of the motel appeared occupied, and they apparently had a large number of units based on number of buildings. Not a good place.

Positives: Had an ice machine.

Negatives: Clerk apparently not honest with us.

Reviewer: Not provided on Wed 24 Aug 2005 rated 9 out of 10.

Great location. Rooms were very clean and roomy.

Positives: Very clean and secure

Negatives: Nothing

Reviewer: Not provided on Wed 23 Feb 2005 rated 1 out of 10.

What an awful experience! When the shower leaked and left water all over the bathroom and dressing area, the desk said there was nothing they could do and had no spare towels or someone to clean it up. When I requested an extended checkout I was verbally threatened and harassed on the phone. I would avoid this hotel at all costs!

Positives: It was close by where I needed to be.

Negatives: The staff and service was terrible!