Best Western Hotel & Suites Airport South

Reviewer: Not provided on Sun 03 Apr 2011 rated 2 out of 10.

This is one of the worst hotels in which I have stayed. The room was dirty (there were actually crumbs in the bed under the sheets). There was no bedspread, so the only covers were sheets and a scratchy wool blanket about as thick as a sheet. The love seat in the room was frayed and had apparently been clawed by an animal of some sort. The staff members were typically on the phone with friends and made no effort to be friendly. This hotel really gives Best Western a bad name. Very, very disappointing. I would have been happy to share any of this with the hotel staff, but no one ever bothered to ask or even interact with me.

Positives: Right off the highway.

Negatives: So many things: dirty, uncomfortable, staff was not friendly, cold, and the list goes on.....

Reviewer: Not provided on Sun 15 Aug 2010 rated 9 out of 10.

This hotel met our expectations, the staff was friendly and informative. The room was a small suite with every thing needed for a short stay.

Positives: Clean and confortable.

Negatives: Hotel complementary breakfast was just OK.

Reviewer: Not provided on Sun 10 Aug 2008 rated 8 out of 10.

Reception was very good. Room was hot. Check out was smooth.

Positives: Cleanliness.

Negatives: Hot room at late arrival a turn- off. They knew we were coming but did not care!

Reviewer: Not provided on Thu 20 Mar 2008 rated 2 out of 10.

The hotel was not the worst place I have ever stayed, but it certainly did not meet my expectations of a 2.5 star hotel. This hotel just has the basics, no amenities. The bedding felt cheap and the mattress was low budget. The decor was slightly nicer that something that you would find at a Motel 6. Directly behind the hotel is ghetto, I didn't feel safe parking my car there. Overall, a 1.5 star hotel at best.

Positives: Rooms were ok, for a 1 star hotel.

Negatives: Bad area, no restaurant, low budget feel.

Reviewer: Not provided on Sun 24 Feb 2008 rated 5 out of 10.

I would not stay there again, as we came in after a long flight and there were no restaurants close by to get food, also it was difficult to talk with the front desk as she was on a personal call with a friend for an hour and was very limited in answering our questions. We had a 6am flight, but the shuttle did not start its service until 5am so we had to pay for a taxi. The room was clean.

Positives: Close to airport.

Negatives: The front desk person talked on the phone while checking us in and it was difficult to ask questions while she carried on a conversation with her friend.

Reviewer: Not provided on Sun 10 Feb 2008 rated 8 out of 10.

The hotel was very clean and close to the needed area staff not so friendly.

Positives: Very peaceful.

Negatives: They double charged me on my room.

Reviewer: Not provided on Thu 24 Jan 2008 rated 5 out of 10.

It was what I needed.

Positives: I liked the location.

Negatives: The room smelled of smoke.

Reviewer: Not provided on Sat 01 Dec 2007 rated 8 out of 10.

Good service, spacious rooms. Very appreciative of hotel shuttle.

Positives: Good service.

Negatives: Location not near anything else that I could travel by foot to (even restaurants).

Reviewer: Not provided on Tue 15 May 2007 rated 3 out of 10.

Hi, I reached Atlanta on 10th may 2007 at 8.30 pm ,I had to wait 1.30 hour for the shuttle. And when I called front desk ,every time they said it will be there in another 15 mints. And finally shuttle came at 10.00.pm ,and the shuttle driver was so rude, she didn't know the basic mannerisams. And in the mean time other hotel shuttles ran at least 4 to 5 times. When we reached hotel ,I never experienced such a bad front desk manager in my life .SO I advice not to choose this hotel, there are many good hotels around.

Positives: There are many other hotels cheaper and good than this like country inn and suites, Ramada etc ,so don't choose this hotel.

Negatives: You need to change your front desk staff ,they are not friendly, no water in swimming pool.

Reviewer: Not provided on Mon 19 Feb 2007 rated 3 out of 10.

The staff at this hotel sent us to the Ramada across the street for everything from dining to matches. The airport was only five minutes away yet the shuttle driver took over an hour to pick us up from the airport. The overall cleanliness of this hotel was quite bad and the atmosphere appeared to be set up to attract drug dealing.

Positives: Convenient to airport.

Negatives: Had to wait over an hour for the airport shuttle.

Reviewer: Not provided on Sun 05 Nov 2006 rated 3 out of 10.

The hotel is near the airport, so OK for overnight stays before traveling; however, there are much better options in the area. There is minimal food around the hotel, the shuttle ran infrequently at best, and the smoking room was gross, in fairness, I am a non-smoker.

Positives: It had a shuttle to the airport.

Negatives: The room was a smoking room, and smelled horrible. The shuttle ran infrequently (waited almost an hour).

Reviewer: Not provided on Sun 17 Sep 2006 rated 6 out of 10.

Adequate hotel for next day airport departure. Shuttle ran on time and took us to a restaurant nearby for dinner the night before. Room was large and clean.

Positives: Room was large and did not smell like smoke.

Negatives: Wake up call was 15 min late.