The Westin

Reviewer: Not provided on Thu 03 Nov 2011 rated 10 out of 10.

Everything was great.

Positives: The hotel is green (eco friendly) with recycling in the room.

Negatives: Door keys kept deactivating.

Reviewer: Not provided on Tue 25 Oct 2011 rated 10 out of 10.

Everything was great except for the $10 parking fee.

Positives: It was clean.

Negatives: Parking fee.

Reviewer: Not provided on Tue 25 Oct 2011 rated 10 out of 10.

Great hotel. They go out of their way to make your stay be right.

Positives: Great bedrooms.

Negatives: Room service was fast, but food was poor. Front desk removed the bill.

Reviewer: Not provided on Tue 27 Sep 2011 rated 4 out of 10.

While the hotel is convenient to the airport, we were very disappointed with the fact that there was a convention being hosted. The attendees were very loud. They would yell in the hall outside of our room and talk very loudly to each other. I could hear bumping music in our room from two floors below.

Positives: Convenient to the airport.

Negatives: Convention with extremely loud guests.

Reviewer: Not provided on Tue 27 Sep 2011 rated 6 out of 10.

The location of this hotel is excellent. There is a parking fee of $10 per night, and the upper lot was full when I got there. If you self-park, you might have to park in the lower deck, which means walking uphill and going up stairs to the lobby level with your luggage. The lobby and bar areas are in an atrium-type setting, so the noise is considerable if there are a lot of people gathered there. My room was fine, but I noticed the carpets were spotted and old-looking in the hallways. The staff was very nice.

Positives: Location was excellent.

Negatives: Carpets in hallways were spotted. Hotel lobby was very, very noisy. Parking deck had stairs.

Reviewer: Not provided on Sat 24 Sep 2011 rated 10 out of 10.

Great staff, OK location. Overall very pleasant.

Positives: Attentive staff.

Negatives: Room cleanliness was less than desired.

Reviewer: Not provided on Wed 21 Sep 2011 rated 10 out of 10.

Very upscale for such a low grade area. Recommend it in a heartbeat!

Positives: Remarkable concierge service! Fabulous beddings.

Negatives: Parking prices.

Reviewer: Not provided on Wed 21 Sep 2011 rated 9 out of 10.

I think the Westin Atlanta is a very nice hotel. The location of the hotel was great, being less than a mile off the interstate.

Positives: I really liked the heated swimming pool!

Negatives: The size of the room, especially for it to be a 4 star hotel

Reviewer: Not provided on Sun 11 Sep 2011 rated 10 out of 10.

Great location for the airport. excellent lobby bar location and service. Food was excellent!
Nice room, although I'd request the 5th floor or above... my view was rooftop air conditioners!<BR/>A fine over night stop for the airport.

Positives: Lobby bar food service was excellent! Covered long term parking.

Negatives: Charge for internet? (Not at 4-star hotels???)

Reviewer: Not provided on Tue 23 Aug 2011 rated 4 out of 10.

I do not recommend this hotel for a 3 star hotel. Spider webs in the corners of the room, dirty chairs with stains, and lipstick on coffee cup. First time I have been disappointed with a Priceline purchase.

Positives: The staff was friendly and I enjoyed the pool.

Negatives: Dirty room and even found lipstick on the coffee cup that they left for use.

Reviewer: Not provided on Tue 02 Aug 2011 rated 9 out of 10.

A very nice hotel. It is very close to the airport and provides free shuttle service. The hotel staff was very helpful in selecting a restaurant and even provided free shuttle to and from the restaurant.

Positives: Friendliness of staff.

Negatives: Hot tub could have been a little better.

Reviewer: Not provided on Tue 12 Jul 2011 rated 5 out of 10.

I stayed here for 1 night during a trip from Chicago to Ft Lauderdale. I was driving and this was an overnight stop. The hotel is very nice. The rooms, beds and bath rooms are great. The eating option include 3, room service, the bar, and the restaurant. The restaurant is expensive ($20+ per meal), the bar has a limited, but more reasonable menu, and room service provided the greatest variety. The worst part of the experience was the pool and Spa. Broken Spa. Dirty pool. No towels. It was one of the things I was counting on. Make certain you drop your bags at the door with the bellman because the distance from the self park to the lobby is long and involves many stairs.

Positives: The heavenly bed and shower were fantastic.

Negatives: The restaurant was very expensive the other alternative was the bar and the menu was limited.

Reviewer: Not provided on Mon 04 Jul 2011 rated 2 out of 10.

The hotel is nice, the staff is not. You have to pay 10/day for parking. The staff needs an overhaul on their customer service.

Positives: The room was spacious, and the bathroom was also very large.

Negatives: The staff was slow and extremely rude, as a frequent Westin guest I was appalled with service.

Reviewer: Not provided on Fri 20 May 2011 rated 9 out of 10.

We only stayed one night after a braves game. The only complaint I have is the cost of parking. Room was great and staff was very helpful and friendly.

Positives: Very friendly staff and most of all comfortable beds.

Negatives: Parking fees.

Reviewer: Not provided on Fri 20 May 2011 rated 9 out of 10.

Excellent if on an expense account, otherwise too many charges for Internet, parking, and cafe. Very good service at check-in without negative attitude.

Positives: Cleanliness and beds.

Negatives: Prices in cafe, charge for Internet and parking.

Reviewer: Not provided on Wed 24 Nov 2010 rated 10 out of 10.

Hotel was very nice, the workout room and pool were in a great location. Enjoyed the added security of having delivery drivers meet at front desk instead of being allowed to come straight to the room.

Positives: Friendly staff and helpfulness.

Negatives: Room may have been smoked in, smelled like it. Incense from Holocaust Conference was nasty.

Reviewer: Not provided on Thu 18 Nov 2010 rated 10 out of 10.

Very nice property, but more along the lines of a Marriott than a Westin. We felt the building was &quot;dated&quot; and not as fresh-appearing as other Westins. Rooms and public areas were very clean and neat. Fast and easy check-in. Computer available in lobby for checking flights, etc. No concierge, other than the 24-hour computer concierge. Food prices were reasonable. No refrigerator in room other than the minibar, which is full leaving no room for bottled water. Shuttle service to airport.

Positives: People were pleasant and helpful; bed very comfortable; good coffee in the room.

Negatives: Bathroom tiny; pool bottom seemed to have something on it, but we didn't plan to swim anyway.

Reviewer: Not provided on Mon 25 Oct 2010 rated 5 out of 10.

I stayed in this hotel Westin at airport Atlanta for 2 night. I selected 4 stars and has very up expectation as I had in my previous visit at Marriott. But after 2 nights my and my wife experience was not good. Verify your room that it is for handicapped or not, before moving to room. I'll never recommend for the family with a 2 years old kid to stay in this hotel, because you cannot store milk or food for your kid. For business stuff, it is okay, but you have to pay heavy charges in business center. And the other most, you have to pay heavy charges on lot of free services in other hotel. For example a mini juice bottle of 10 floz will cost you $3.49 which is actually less than a dollar. There is no refrigerator and microwave in room. There is mini bar box in room full of junk food with heavy charges. Don't touch those if you don't want to eat, if you do touch them, you will get charges automatically in your bill. And parking charges at 10/day.

Positives: Friendliness of staff.

Negatives: Very high charges on everything (Internet, business center, dining, telephone, mini bar in room, TV movies, parking and

Reviewer: Not provided on Thu 21 Oct 2010 rated 10 out of 10.

Great hotel,great location. Staff is awesome. Would recommend and stay in this hotel again.

Positives: Very friendly and professional staff.

Negatives: Not much, Some parts showing signs of aging.

Reviewer: Not provided on Mon 18 Oct 2010 rated 9 out of 10.

Excellent Westin hotels are always worth the money.

Positives: Good location from airport.

Negatives: Very little restaurant selections.

Reviewer: Not provided on Sat 09 Oct 2010 rated 9 out of 10.

The Westin had a free shuttle to and from the airport that was very convenient and made our stay nice. The hotel is beautiful and inviting. The room was comfortable and nicely decorated. The bed was very comfortable. The staff was helpful and very professional.

Positives: It was beautifully decorated, comfortable and very professional.

Negatives: We did not spend a lot of time in the hotel, but there were no problems that we found.

Reviewer: Not provided on Sat 02 Oct 2010 rated 10 out of 10.

It was an amazing experience. I thank you Priceline, for this was my first 4-star hotel.

Positives: The atmosphere, the employees, the shuttle service, everything was totally above and beyond my expectations.

Negatives: Nothing

Reviewer: Not provided on Tue 28 Sep 2010 rated 10 out of 10.

Great hotel with friendly staff. Would definitely stay here again.

Positives: Great location.

Negatives: Paying $10 for parking.

Reviewer: Not provided on Tue 14 Sep 2010 rated 10 out of 10.

Great location, older hotel, outstanding service, rooms need updating, poor TVs.

Positives: Outstanding service from all employees! Superior valet service!

Negatives: Old TV; rooms needed some remodeling.

Reviewer: Not provided on Sun 22 Aug 2010 rated 10 out of 10.

Overall, it was a great value for the price.

Positives: Upscale and great location to airport.

Negatives: Beds were not as comfortable as hoping, very small bathrooms.

Reviewer: Not provided on Sun 22 Aug 2010 rated 5 out of 10.

This hotel is standard traveling hotel. They have a separate charge for Internet service which is unheard of with other hotels. Get rid of the phone! And allow Internet service in the room. Restaurant was expensive. Need a simple breakfast nook area for just coffee and a donut.

Positives: Friendly staff, convenient parking.

Negatives: Charging for Internet service, charge for parking.

Reviewer: Not provided on Sun 25 Jul 2010 rated 10 out of 10.

Excellent facility!

Positives: Very comfortable beds!

Negatives: Could not pick up the game in my room!

Reviewer: Not provided on Sun 04 Jul 2010 rated 10 out of 10.

I enjoyed my stay, as I was traveling with my son &amp; his wife &amp; 2 children, &amp; I wanted it to be special &amp; it was. I know it was rated 4 stars, but I was leery. it turned out to be so much more than I expected. We all had a wonderful stay.

Positives: It was beautiful, comfortable, &amp; luxurious.

Negatives: We had to pay $10 a day for parking, they expected us to park on the street.

Reviewer: Not provided on Fri 04 Jun 2010 rated 9 out of 10.

The decor was fantastic and the location was safe. The pool was very nice. I highly recommend it.

Positives: The decor was extremely attractive

Negatives: Other guests acted like they had never been out in public...surprising patrons at a 4-star

Reviewer: Not provided on Sat 29 May 2010 rated 10 out of 10.

I've stayed at the Westin before, staff are very friendly and hotel is convenient to local sites and airport

Positives: Great room size and friendly staff

Negatives: Communication to valet are sometimes missed

Reviewer: Not provided on Sat 29 May 2010 rated 7 out of 10.

We were rudely woken up by a single knock at the door and a gentleman entering our room. He left immediately, but I am not sure why he was coming in at 8:30 in the first place. Severely disappointed with this aspect.

Positives: Great location in respect to the airport and Zoo Atlanta.

Negatives: Morning staff.

Reviewer: Not provided on Mon 26 Apr 2010 rated 9 out of 10.

Perfect for a business stay, or one night. Had a business center with access to computers for flight check in and boarding passes, gratis. To use the internet there was a fee.

Positives: Very comfortable bed, clean white bed linens.

Negatives: Very poor construction, could every single sound from adjoining rooms and hallway.

Reviewer: Not provided on Tue 23 Feb 2010 rated 10 out of 10.

Excellent and beautiful accommodations. Close to the airport with shuttle service. Room service food was excellent. Really enjoyed our stay.

Positives: Rooms were beautifully furnished, room service was excellent and staff friendly.

Negatives: Nothing.

Reviewer: Not provided on Wed 17 Feb 2010 rated 10 out of 10.

The hotel was wonderful. Loved it very much.

Positives: The bed wad really nice.

Negatives: House cleaning.

Reviewer: Not provided on Wed 06 Jan 2010 rated 9 out of 10.

First-class place, and parking was reasonable for a 4-star and above hotel. Pool is indoors, but we were there on a cold night (about 25 degrees) and it was really cold in the pool area and even colder in the corridor that leads from the exercise room to the pool. Almost like we were outdoors.

Positives: Room was spacious and king bed was terrific.

Negatives: TV in room small and not great quality.

Reviewer: Not provided on Mon 28 Dec 2009 rated 10 out of 10.

Nicest hotel I've ever stayed at.

Positives: Everything.

Negatives: The location made it a little difficult to find.

Reviewer: Not provided on Tue 22 Dec 2009 rated 8 out of 10.

I could not say enough about the staff. They were all very professional yet personable. Each gave their name which impressed me. They made it clear they were there to make my stay perfect. The location is great for getting around Atlanta.

Positives: The staff was very attentive and polite. Everyone gave their name so you could identify them is you needed more assistance.

Negatives: When I arrived in my room the bathroom hand mirror was dusty and had hair on it. Though the staff was quick to correct the problem I did not expect.

Reviewer: Not provided on Mon 14 Dec 2009 rated 5 out of 10.

It's a very nice hotel.

Positives: Good location for airport travel.

Negatives: Tried to charge $25.00 for Internet access, charged $10.00 for parking.

Reviewer: Not provided on Thu 10 Dec 2009 rated 9 out of 10.

We chose this location to be close to MARTA. The shuttle took us quickly to the airport where we picked it up to go downtown. It was easy and convenient. It was also fairly quiet with no airport noise. A good choice for travelers.

Positives: It was convenient and the staff was helpful.

Negatives: It was fine all around.

Reviewer: Not provided on Wed 18 Nov 2009 rated 10 out of 10.

This hotel was beautiful and clean. The beds were luxurious as was the rest of the room. Excellent service, can't be beat!

Positives: The service was exceptional.

Negatives: I can't think of anything.

Reviewer: Not provided on Sun 15 Nov 2009 rated 1 out of 10.

Please go to another hotel. They charge for everything and don't tell you upfront.

Positives: Nothing.

Negatives: This is not a five star hotel. This was the worst birthday ever, thanks to the Westin!

Reviewer: Not provided on Sat 14 Nov 2009 rated 1 out of 10.

This was the worst hotel! This hotel nickel and dimes you. They charge for the business center, parking and anything else you can think of! It is $10 a day to park in a hotel. It is $2.99 to use the business center plus 59 cents a minute for the internet. Just one more heads up. Please don't think that this five star hotel will clean your room and change your sheets everyday! Oh, please don't let me forget, the room service was expensive and cold. I will never stay in another Westin period! I don't care if it was free! Enter at your own risk! You should save your money and go to a motel 6! Motel 6 changes their sheets, gives you a microwave and allows you to park for free!

Positives: The room was nice on the first day!

Negatives: They never changed the sheets!

Reviewer: Not provided on Sun 13 Sep 2009 rated 7 out of 10.

The staff was very nice and everything was clean. The location was close to where I was needing to be but I was told that the Westin was a non-smoking facility. I got to my room and it smelled like smoke as well as musty with a humid feel to it. I turned the air down to see if that helped and it did not. I was very disappointed that they charged me with parking. It was 15.00 to valet and 10.00 to park myself. I did the valet for 5 bucks more but could not believe there was a charge for parking much less the price. I was very disappointed.

Positives: Staff.

Negatives: Charge for parking, room smell.