Renaissance Atlanta Waverly Hotel & Convention Center

Reviewer: Not provided on Sat 01 Oct 2011 rated 10 out of 10.

The hotel met all my expectations and was clean, pretty, convenient, great TV, had room service, excellent food and service. Parking was easy and very close.

Positives: Everything! pretty convenient, good food, great service comfortable beds.

Negatives: Liked everything.

Reviewer: Not provided on Wed 07 Sep 2011 rated 9 out of 10.

Better than average for the money.

Positives: Was exactly what I expected.

Negatives: We had to wait to check into our room due Football team's late departure.

Reviewer: Not provided on Sun 31 Jul 2011 rated 10 out of 10.

I will stay here everytime I visit my son. It is convenient to shopping, the highway and is clean.

Positives: Hotel clean. Beds clean.

Negatives: Tubs slippery, parking lot with holes in pavement.

Reviewer: Not provided on Sat 02 Jul 2011 rated 10 out of 10.

Overall a very nice hotel.

Positives: Very comfortable bedding. Very clean.

Negatives: Noisy neighbors. (I should have called front desk.)

Reviewer: Not provided on Sat 21 May 2011 rated 9 out of 10.

Very nice, comfortable facility. Easy walking or driving to shopping and many food locations. Connected to a convention like facility. Not close to central Atlanta or other tourist type activities. If you have a reason to be in this area of Atlanta a great spot to stay.

Positives: It was conveniently located to my meetings on this trip.

Negatives: Hotel is great, but if you have no reason to be in this area no reason to be at this hotel - nothing else here.

Reviewer: Not provided on Mon 14 Mar 2011 rated 9 out of 10.

The hotel is very nice, staff accommodating, and the location was perfect. Room was very nice also

Positives: Close to customer, and some very nice restaurants.

Negatives: Open hotels, are pretty to look at, but tend to be a bit noisy.

Reviewer: Not provided on Wed 02 Feb 2011 rated 9 out of 10.

First stayed in this hotel 27 years ago after just being married. Enjoyed our return and because of pricing in future will move to this local instead of another Atlanta hotel.

Positives: Breakfast buffet was well done, excellent service throughout.

Negatives: Noisy crowd in lobby late at night, easy to hear all the commotion.

Reviewer: Not provided on Tue 16 Nov 2010 rated 6 out of 10.

I wish I'd heeded others reviews. Hotel needs renovating and updating throughout. Honestly, I've stayed in a LaQuintas that was more upscale, and the Internet was free there!

Positives: Aveda products. Room service & food was good.

Negatives: Unattractive room. $14.95/day for Internet.

Reviewer: Not provided on Tue 20 Jul 2010 rated 10 out of 10.

Very attractive hotel with all the amenities. Internet access and food was over priced for the quality. Overall great experience and will stay there again.

Positives: The overall atmosphere was very appealing.

Negatives: The location was not conveniently located.

Reviewer: Not provided on Tue 19 Jan 2010 rated 10 out of 10.

Best Hotel In this area. The cleanliness and comfort of the rooms can't be beaten. Beautiful hotel with lots of interesting facilities - restaurants, bar, pool, etc.

Positives: Great public spaces and facilities.

Negatives: Pay for internet access.

Reviewer: Not provided on Wed 14 Oct 2009 rated 10 out of 10.

The hotel was nice. I was there for a conference and my family came along for fun. They had plenty to keep them busy.

Positives: Rooms were nicely decorated, staff very; friendly, beautiful area outside to walk, flowers etc.

Negatives: One of the bed mattresses was sort of squeaky and felt old.

Reviewer: Not provided on Wed 14 Oct 2009 rated 10 out of 10.

From the minute you walk into the lobby you become relaxed and comfortable. The rooms are huge! The service is impeccable. You really feel like you are being pampered. I loved this hotel.

Positives: Convenient location, adjacent to shopping mall and free parking!

Negatives: Room service was a bit pricey.

Reviewer: Not provided on Sat 23 May 2009 rated 9 out of 10.

Great location and rooms were great size.

Positives: Location, room size, and work out facility.

Negatives: Soap and shampoo not in the room when checked in.

Reviewer: Not provided on Wed 06 May 2009 rated 7 out of 10.

Great location near shopping, dining and interstate. Beds were comfortable and no mini bar or refrigerator in the room.

Positives: Convenient to shopping, dining and beautiful artwork throughout hotel.

Negatives: There was a $15 charge to use the internet from your own computer.

Reviewer: Not provided on Fri 27 Feb 2009 rated 8 out of 10.

$15.99/day is outrageous for internet service. Free parking is a plus. Lounge/bar area is very nice.

Positives: Large open atrium.

Negatives: Carpets were worn in the room.

Reviewer: Not provided on Mon 09 Feb 2009 rated 9 out of 10.

The hotel is very professional. the bar is equipped with all you'll need to enjoy a sports game, or just to take time to gather your thoughts. Finally, you'll sleep all night in their feather like beds.

Positives: I

Negatives: i didn't like the fact they don't have microwaves in all the rooms.

Reviewer: Not provided on Mon 08 Dec 2008 rated 3 out of 10.

I asked a room to celebrate our 2 year wedding anniversary. The woman at the front desk hardly said two words to us. We were then given a room on the 9th floor. The hotel had 14 floors. We were disappointed that we did not get a room on the top floor but we didn't want to cause a stink since we were there to celebrate. Once we got to the room, an hour or so later we called the front desk to ask a question about room service. The phone rang and rang and no one ever picked up. But the icing on the cake was the following morning. We were ready for breakfast but were told that breakfast was part of the Club (top floor) and they were not open on the weekends (it was Sunday morning). Not once did anyone apologize for the inconvenience. The hotel itself was beautiful, the room was very nice and clean, however, based on the service my husband and I received we will not be returning to or recommending this hotel.

Positives: Beautiful, clean room.

Negatives: Awful customer service.

Reviewer: Not provided on Mon 11 Aug 2008 rated 8 out of 10.

Very nice rooms. Friendly staff. Fair price.

Positives: The price and staff.

Negatives: Hard to drive to--- hard to find from the interstate.

Reviewer: Not provided on Wed 06 Aug 2008 rated 3 out of 10.

The hotel charges $15.50 per person for a continental breakfast, $15.00 per day for internet connection, $5.00 service fee for room service.

Positives: The gym and restaurants.

Negatives: I did not like the fact I was nickel and dime for everything.

Reviewer: Not provided on Mon 21 Jul 2008 rated 2 out of 10.

The personnel at the front desk were unprofessional, insulting, and generally rude - making inappropriate comments and suggestions about my spouse. These comments were made in the presence of other guests who seemed shocked while the other associates behind the front desk unsuccessfully attempted to hide their amusement. When we tried to talk to the manager about the incident, our calls were not returned. While the facilities were above average (but not 4 star), the conduct to the front desk associates ruined the entire experience. We stay at Marriott hotel 3 - 4 times per month and have never been treated in such an unprofessional and insulting manner. I cannot recommend this hotel to anyone under any circumstances.

Positives: Nothing.

Negatives: Rude front desk personnel and unresponsive management.

Reviewer: Not provided on Mon 21 Jul 2008 rated 3 out of 10.

The personnel at the font desk were unprofessional and insulting - making inappropriate remarks and suggestions about my spouse in front of other guests and hotel personnel. While the guests appeared shocked by the conduct of the associate, others behind the front desk unsuccessfully attempted to hide their amusement. When we attempted to talk to the manger about the incident, our calls were not returned. While the facilities are above average (but not 4 star) our entire stay was ruined by the behavior of the front desk associates. We stay at Marriott Hotel 3 - 4 times per month and have never been treated in such an insulting and unprofessional manner. I cannot recommend this hotel under any circumstances.

Positives: Nothing.

Negatives: Unprofessional and rude front desk staff, unresponsive management.

Reviewer: Not provided on Sun 20 Jul 2008 rated 9 out of 10.

Very nice and a great.

Positives: The restaurant was excellent.

Negatives: We wanted a king bed but got two queens.

Reviewer: Not provided on Tue 15 Jul 2008 rated 6 out of 10.

Hotel is in a good location close to both the I-285 and I-75 interstates. The hotel is not very appropriate for young children and housekeeping did not do a good job (didn't even take out the trash from the room). Area around hotel looks nice but unprotected parking lot leaves a little to be desired. Gas stolen from car overnight!

Positives: Nice, impressive lobby area.

Negatives: Room service. Did not even take out the trash.

Reviewer: Not provided on Mon 09 Jun 2008 rated 10 out of 10.

First rate in every way.

Positives: Close to place of business.

Negatives: No bad comment.

Reviewer: Not provided on Sat 31 May 2008 rated 7 out of 10.

Overall, the hotel was nice and the bed was quite comfortable. I had a good night sleep.

Positives: I really enjoyed the exercise facility. I had a very good workout.

Negatives: I expected the rooms to be larger with a fridge and microwave.

Reviewer: Not provided on Fri 04 Apr 2008 rated 1 out of 10.

Once settled in our rooms, all hell broke lose with a group of college kids aspiring to be landscape architects and staying at the hotel for a conference with a group call planet. The kids banged on our door and others all night and then would run away down the hallway. This group must have held an all night pep rally because a group kept yelling in unison in the lobby/restaurant/conference area every thirty minutes. The design of the hotel acted as a megaphone and would amplify this yelling to a ridiculously loud level. The hotel staff was nice, but powerless to control this group of amateurs, and inconsiderate brats who acted as if this was their first trip away form their mommies.

Positives: Location.

Negatives: The staff failed to control wild college kids.

Reviewer: Not provided on Fri 28 Mar 2008 rated 10 out of 10.

Great hotel, loved the pool and gym, housekeeping just needs to pause after they knock to wait for an answer before barging in! Overall had a great experience.

Positives: I loved the indoor heated pool.

Negatives: Only bad thing was housekeeping walked right into our room before check-out time while we were sleeping.

Reviewer: Not provided on Mon 25 Feb 2008 rated 9 out of 10.

The hotel has a nice view and it is very close to a lot of shops and restaurant.

Positives: I love the view of the hotel.

Negatives: The Internet should be free.

Reviewer: Not provided on Wed 06 Feb 2008 rated 9 out of 10.

Great.

Positives: One of the best hotels I have ever stayed at.

Negatives: No issues.

Reviewer: Not provided on Sun 20 Jan 2008 rated 7 out of 10.

We had been out for the evening upon returning to the hotel around 2am the water was off, we were told that this was going to happen on Sun. morning. But we made it through it and the stay way fine

Positives: Staff was very friendly.

Negatives: All the hotels water was turned off between 1 and 6.