Best Western West Palm Beach Airport

Reviewer: Not provided on Thu 05 May 2011 rated 1 out of 10.

Will not stay here again, I reserved a room with a king sized bed, that is not what we got when we arrived. My boyfriend is 6 foot and weighs 225, we had to sleep in two different beds.

Positives: Room was clean.

Negatives: Wrong room was reserved, no king sized bed as was promised.

Reviewer: Not provided on Tue 29 Mar 2011 rated 6 out of 10.

Good location. Not the highest quality, but fit our needs on a vacation for one night.

Positives: Location

Negatives: The rooms were dated and the beds were smaller.

Reviewer: Not provided on Sun 06 Mar 2011 rated 9 out of 10.

Enjoy the stay, will recommend to friends and family.

Positives: Friendliness of staff.

Negatives: Unable to install silverlight on computer.

Reviewer: Not provided on Tue 09 Nov 2010 rated 7 out of 10.

Good deal for the money, free breakfast..

Positives: Room rate

Negatives: Kind of rough neighborhood

Reviewer: Not provided on Mon 06 Sep 2010 rated 9 out of 10.

I love the hotel,<BR/>I will be back next year and hope to get a low rate like this year. My group was happy ever night, just to come back and meet at the pool was good. And the day time driver was very good in takes palace and tell us where to go.

Positives: Front desk lady at night and the driver in the day made my trip the best.

Negatives: The man at the desk in the day time way to stuff.

Reviewer: Not provided on Mon 08 Mar 2010 rated 10 out of 10.

Overall our experience was good. The hotel staff was very friendly and helped us with our questions or whatever we needed.

Positives: The staff was very friendly.

Negatives: The kitchen was small for breakfast time.

Reviewer: Not provided on Sun 07 Mar 2010 rated 7 out of 10.

Clean, friendly and very good for the business traveler. Large pool area looked nice.

Positives: Clean easy to access the interstate.

Negatives: The area was border line safe. It was OK but would not take a run in the area.

Reviewer: Not provided on Sun 05 Jul 2009 rated 8 out of 10.

The hotel room was attractive to the eye as you walk into the room. The counter in the room hides the refrigerator and microwave, which gave a home feeling. I was only disappointed with the coffee maker in the bathroom, thought that was unsafe when they had room on the counter above the fridge and microwave. I couldn't find an ice machine on the 1st floor, and after driving 3 hours, I had to climb steps to one. There was alot of hair over the walls and in the tub, so when I took a shower it was uncomfortable.

Positives: The room was very attractive. Refrigerator and microwave was nice to have in the room.

Negatives: They didn't have a jacuzzi and the bathroom was very small.

Reviewer: Not provided on Wed 03 Jun 2009 rated 2 out of 10.

The staff at this hotel where the rudest most inconsiderate people I have ever dealt with at a hotel in my entire life. Respect is the most important thing to me when I stay in a hotel for a business trip. Here you will find none. The location is not what they make it out to be, be careful after dark it's a different place. Don't wast your money! Never again.

Positives: The room was ready when I got there.

Negatives: Everything! The rudest most inconsiderate staff and Management ever dealt with!

Reviewer: Not provided on Sun 01 Mar 2009 rated 8 out of 10.

Hotel was neat clean and visitor friendly. The continental breakfast, which is free, had many choices. The front desk was attentive and knowledgeable of area.

Positives: Front desk was friendly, breakfast good. Clean and convenient.

Negatives: I was close to ice machine because I am disabled and this was the only disabled room. I would never stay near vending machines if I can help it.

Reviewer: Not provided on Tue 01 Apr 2008 rated 9 out of 10.

Totally functional, especially given how expensive WPB is, but nothing special.

Positives: Pretty inside, clean, nice courtyard!

Negatives: In a strip smallish area, functional but not very romantic.

Reviewer: Not provided on Sun 06 Jan 2008 rated 6 out of 10.

Room was clean and had all the basic amenities, but nothing special. Free wireless internet connection was spotty. We stayed on the 2nd level towards the back. A great feature was the pool area with plenty of area to relax in the sun or in the shade. Free breakfast was nothing special just what you would expect of a continental breakfast.

Positives: Great pool area.

Negatives: Breakfast area small.

Reviewer: Not provided on Thu 22 Mar 2007 rated 6 out of 10.

This is a good hotel if you just need a place to crash for the night. The room was okay, I suppose, but nothing like the other local hotels I got for the same price (100 bucks) the week before. Location was good for getting out to appointments. Front desk

Positives: The front desk staff was great. Nice to have a computer at the front desk for quick use by guests.

Negatives: The room was dingy. Bathroom faucet dripped all night. Beds seemed old.

Reviewer: Not provided on Tue 26 Sep 2006 rated 10 out of 10.

The hotel was good for what my stay was about. I needed a room for me and my spouse because we had a business trip, it wasn't for pleasure, but if it had been, you might have still got our business. Thanks for your kindness, see you soon.

Positives: Clean and the staff was very nice and helpful.

Negatives: Location could be better.

Reviewer: Not provided on Fri 09 Jun 2006 rated 9 out of 10.

n/a

Positives: Room was a nice sizes.

Negatives: When I woke up there was sugars ants all over the night table.

Reviewer: Not provided on Sat 24 Dec 2005 rated 6 out of 10.

This hotel is in an excellent location and the rooms in the main lobby building are okay, but the rooms in the adjacent buildings need updating and upgrading. If you have a choice ask for a room in the same building as the lobby.

Positives: Excellent location. Nearby mall and target and restaurants.

Negatives: Their were very few if any connecting room so for a large family it was not easy to check on the kids.

Reviewer: Not provided on Wed 09 Nov 2005 rated 8 out of 10.

Very near and convenient to I-95 to be able to get to Miami Beach and other points.

Positives: Nice complimentary continental breakfast. Hotel damaged a bit by Katrina.

Negatives: A bit worn on walkways and pool but otherwise clean.

Reviewer: Not provided on Wed 19 Oct 2005 rated 10 out of 10.

Clean, central location. Near I-95. Great for business travelers. Restaurants within a couple miles. Microwave and small fridge in rooms.

Positives: Great central location for west Palm Beach area.

Negatives: No housekeeping staff on duty after 4pm. We had to beg for extra towels, roll-away bed, pillow.

Reviewer: Not provided on Wed 21 Sep 2005 rated 4 out of 10.

It was clean but we never got fresh towels and we did not see any of the staff except on check in.

Positives: It was close to the interstate.

Negatives: It was in a bad part of town.