Hilton Tampa Airport Westshore

Reviewer: Not provided on Fri 22 Apr 2011 rated 10 out of 10.

Very nice.

Positives: Comfortable bed and bedding, beautiful accommodations.

Negatives: Area around it not great - kind of isolated.

Reviewer: Not provided on Fri 08 Oct 2010 rated 3 out of 10.

First, it took thirty minutes to get a shuttle from the airport to pick me up. I should have just taken a cab. <BR><BR> Second, I checked into the hotel. Got to my room. And saw the smallest beds I have ever seen in a while! My reservation request was for a room with a King-sized bed, not a room with two beds. The two beds were so small! I seriously believe they are twin-sized beds. <BR><BR> Door handle was rusted badly and scratched up. My room was on the second floor, yet the ceiling was so low. I was so turned off by the room. Not to mention I couldn't get cell reception/service in my room.<BR><BR>I went downstairs to the front desk to ask for a room with a King-sized bed. My request was not granted. The manager wouldn't even come out and speak to me. The guy at the front desk said they are oversold. Well, give this small room with 2 twin-sized beds to these people attending whatever function/conference that is in house! <BR><BR> I will more than likely be leaving this hotel tonight to go find a better hotel room elsewhere, even though this room has already been paid for.<BR><BR> They are wasting the company's money and time by wearing those W.I.T. buttons! They are definitely not doing anything it takes to provide good customer service nor a decent stay. <BR><BR> I am just so not impressed with this hotel at all. I expect better from the Hilton. I mean, Holiday Inn Expresses, Renaissances and Marriotts are way nicer than this.

Positives: Close to International Plaza.

Negatives: 2 twin-sized beds, not King like I requested, poor customer service.

Reviewer: Not provided on Fri 07 May 2010 rated 9 out of 10.

Overall the room exceeded my expectation for the price I paid. The room was clean with a flat screen television. The location was close to the international plaza which housed a myriad of upscale stores and restaurants. The beach is approx. 20 minutes away. I have no complaints, only two suggestions. The bottom of the tub was lifting so I was not able to take a bath. And the room had a cabinet with an opening for a fridge, but it was missing. That would have been a nice touch.

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Positives: I appreciated the quick check-in and out process of the hotel.

Negatives: There was a fridge cabinet in the room with no fridge.

Reviewer: Not provided on Sat 01 May 2010 rated 2 out of 10.

Poor housekeeping and staff after complaining 3 times, then room cleaned even with do not disturb sign removed. Restaurant was overpriced for average quality food, not up to par overall with other Hilton hotels I have stayed at.

Positives: Location.

Negatives: Housekeeping.

Reviewer: Not provided on Sat 06 Mar 2010 rated 10 out of 10.

Front desk personnel handled everything we needed without hesitation.

Positives: Accommodating.

Negatives: They told us to pay $9.95 a day to connect to internet, this was disappointing.

Reviewer: Not provided on Tue 18 Aug 2009 rated 8 out of 10.

The parking lot was taped off in front of the hotel. And it was late when we arrived. Two women and a young child had to walk from the back of the hotel after finding a parking spot, and the lighting was not very good. The rooms were comfortable and well equipped.

Positives: Quiet,

Negatives: Parking

Reviewer: Not provided on Mon 15 Jun 2009 rated 9 out of 10.

Very clean, spacious and upscale; staff were very professional and helpful; priced right and seemingly well under what you might pay for similar accommodations.

Positives: Very clean and spacious rooms; staff including shuttle were very accommodating.

Negatives: Bathroom was a little small with no exhaust fan.

Reviewer: Not provided on Mon 21 Jul 2008 rated 10 out of 10.

Had a very nice experience. Great location with excellent shuttle service to airport, cruise terminals, shops and restaurants. Hotel rooms were very clean and the staff was very pleasant.

Positives: Courteous staff, excellent location.

Negatives: No refrigerators in room.

Reviewer: Not provided on Mon 07 Jul 2008 rated 10 out of 10.

I absolutely loved this hotel! The staff was very friendly, the hotel itself was very nice inside and out, the rooms were great, and the bed was very comfortable.

Positives: I liked the service provided by the staff.

Negatives: The restaurant on site called Coconuts was pretty pricey.

Reviewer: Not provided on Thu 26 Jun 2008 rated 10 out of 10.

What you would expect from a Hilton property. Clean full service and friendly staff.

Positives: Proximity to the airport and my customer.

Negatives: Could have been a little cooler.

Reviewer: Not provided on Tue 17 Jul 2007 rated 10 out of 10.

Exceeded my expectations and allowed me to focus on having an enjoyable weekend.

Positives: Definitely located in the middle of things.

Negatives: Hours on the use of the pool.

Reviewer: Not provided on Wed 25 Apr 2007 rated 9 out of 10.

Nice hotel.

Positives: It was clean and located close to everything.

Negatives: Maybe nothing.

Reviewer: Not provided on Wed 11 Apr 2007 rated 8 out of 10.

Most impressive was the comfort of bed and bedding, a luxurious sleep. Almost equal was the helpfulness of the night staff in suggesting a nightclub, then calling the hotel van without prompting. The extra-charge wireless was a disappointment and annoyance; wireless is so much a part of our world that it cheapens a hotel to charge extra. Hundreds of dollars a day, perhaps, for connections that cost peanuts per month? I decided to actively seek only more up-scale hotels offering free wireless.

Positives: Exquisite bedding & comfortable king bed.

Negatives: Wireless internet not free; in this era, it's a necessity. I will only book hotels with free wireless in future.

Reviewer: Not provided on Thu 08 Feb 2007 rated 10 out of 10.

Overall a very nice property.

Positives: Pillow top bed.

Negatives: No complaints.

Reviewer: Not provided on Wed 29 Nov 2006 rated 10 out of 10.

When I checked into the hotel, Troy at the front desk immediately handed me my key. Just out of curiosity I asked him if there were any balcony rooms available. Without saying a word, he scribbled out my number on the envelope and wrote a different number. We were shocked to realize we were given a very expensive executive balcony suite without paying a dime extra! The bed was so comfortable I didn't want to get up. It was very private and a beautiful view! We had a wonderful stay with this hotel and hope to stay again!

Positives: Our beautiful balcony room.

Negatives: Nothing.

Reviewer: Not provided on Wed 04 Oct 2006 rated 9 out of 10.

Nice hotel that is 5 minutes from Tampa Airport. Used courtesy shuttle to get back to the airport. Walked 10 minutes to a beautiful new mall, had lunch, used the pool for a few hours then walked across the street to a nice steak and BBQ restaurant. Nice safe area, nice rooms and good beds with lots of pillows.

Positives: Close to airport, walking distance to major mall and restaurants.

Negatives: Lacks indoor pool, but I guess most in Florida are outdoor.

Reviewer: Not provided on Mon 02 Oct 2006 rated 8 out of 10.

The hotel was very nice. The staff was friendly and helpful. The pool and Jacuzzi area was well kept, although the Jacuzzi was broken. I loved the tennis courts. That was a great way to get some exercise. I would recommend this motel to others.

Positives: The tennis courts were nice.

Negatives: No refrigerator in room. Only expensive breakfast, no free breakfast.

Reviewer: Not provided on Wed 27 Sep 2006 rated 5 out of 10.

Service was great, but I was in 2 different rooms, 1st one the a/c unit froze up, the 2nd one a/c unit was Very noisy just like the ST rooms, but A/C unit kept room cool.

Positives: The people.

Negatives: The noisy a/c units.

Reviewer: Not provided on Wed 06 Sep 2006 rated 10 out of 10.

Hotel was very convenient for airport departure. Staff was very pleasant and helpful. Hotel is in excellent condition. Would stay there again for a vacation.

Positives: Very clean well maintained helpful & pleasant staff.

Negatives: Nothing.

Reviewer: Not provided on Wed 09 Aug 2006 rated 9 out of 10.

The hotel met my expectation. Helpful and friendly staff.

Positives: Spacious rooms, friendly staff.

Negatives: Lack of bath towels for my wife and I.

Reviewer: Not provided on Wed 02 Aug 2006 rated 10 out of 10.

This was a great hotel that we got at an unbeatable price! The location was central to all of Tampa's activities. It was a safe, clean, and centrally located location.

Positives: The beds and bedding were very luxurious.

Negatives: There aren't any vending machines that sell food.

Reviewer: Not provided on Tue 01 Aug 2006 rated 8 out of 10.

Very nice hotel in proximity to the airport. Room was larger than most. Only problem are the walls seem to be paper thin. No aircraft noise from the outside but could hear people on the inside from other rooms and the hallway. The bed was extremely comfortable.

Positives: Very nice room.

Negatives: The room was somewhat noisy. Heard people late night early morning evidently had been drinking.