Ramada Plaza

Reviewer: Not provided on Fri 11 Feb 2011 rated 9 out of 10.

Nice hotel in a wonderful location! family friendly yet romantic for me and my husband. The ocean view balcony was amazing. The beach was great and the food was also good. The morning buffet lacked alot but was sufficent enough. We will definatly stay again!

Positives: The Location was awesome! The beach was great the water beautiful.

Negatives: The madi service was lacking big time..did not get our bed made at all. No shuttle service!!

Reviewer: Not provided on Fri 12 Feb 2010 rated 10 out of 10.

Our flight arrived at noon into Miami. We got to the hotel around 1 pm, and they let us check in then even though the posted check in time was 3 pm. Our room was clean and had a microwave and refrigerator. We had a partial beach view which was nice to look out in the morning and see what the weather/waves were like. Overall, it was an enjoyable stay. Being right on the beach (which was never very crowded) was very nice!

Positives: Beach front property.

Negatives: $15 valet charge (that you must use).

Reviewer: Not provided on Fri 20 Feb 2009 rated 1 out of 10.

I had to pay for parking. Nor did I know there was not going to be any A/C that week. They didn't tell me the fire alarm was going though testing all day long. The room was very dirty. That bathroom floor didn't look like it had been cleaned in months. Rude lady at the desk!

Positives: The view.

Negatives: Everything else.

Reviewer: Not provided on Fri 20 Feb 2009 rated 1 out of 10.

We were shocked the lady at the desk was acting all put out to help us. Got to find out later she was the manager! The main thing for us was to get out to the beach, a quick change and out we went. The beach was beautiful and clean. When we went back in to change for dinner. That is when we saw the true colors of the room. The bath room floor was so sick, hair and dirt, sand on the beds. Then just a simple thing as an ironing board. We had to call room service twice! It was just a dirt room. I couldn't sleep all night wondering about the things that may be crawling around. We left the next day. We will never go there again!

Positives: Nice staff member in the gift shop and outside bar as well the beach.

Negatives: Everything else. The manager, service, the place is so out dated.

Reviewer: Not provided on Thu 17 Apr 2008 rated 1 out of 10.

I work there myself and I m ashamed to say its very true I m in school. I need the cash. I've been working for about a 4 weeks (month) and I make 90 dollars sale and I work from 4pm 11pm no weekends (couldn't be better). I make at least 1000 a week. No lie. (at least 2 sales a day get me this and I get bonuses for full cruise sales). Anyways ask for a mail in of the information or simply say not interested or don't call again and hang up. They will remove you from an automatic dialer system. The system is cheap and petty and I myself plan on Leaving very soon. Well once I destroy the offices Network and Dialer. I been working on it since day 2. S I am the mole. Just know when u get a call from me. Make the call as short as possible unless one of you fools sink in and don't notice my signals to hang up.

Positives: I earned from this.

Negatives: I earned this dishonestly.

Reviewer: Not provided on Fri 15 Feb 2008 rated 9 out of 10.

Great location on the beach. Great complimentary breakfast beyond the usual continental. The employees were super helpful, especially at the concierge desk. The rooms were nice apart from some warping due to the native humidity.

Positives: It was right on the beach.

Negatives: The doorframes were warped from the humidity.

Reviewer: Not provided on Wed 13 Feb 2008 rated 8 out of 10.

We had a fairly positive experience overall. When our flight was delayed twice, we called the hotel both times and alerted them to our new arrival time. Both times we were told ok. Overall, however, very good experience.

Positives: Proximity to great beach.

Negatives: Some fixtures need attention, hotel is obviously older.

Reviewer: Not provided on Sun 03 Feb 2008 rated 9 out of 10.

The receptionist was very helpful and very accommodating. Front desk.

Positives: Good view good service on the deck, pool services and access to food and beverage.

Negatives: They added on cost of 8 dollar's a day!

Reviewer: Not provided on Sun 27 Jan 2008 rated 5 out of 10.

Seemed to be popular with senior citizens; lobby smelled not unlike a retirement home. A half-hour drive away from metropolitan Miami. Valet parking would take 10-15 minutes to bring your car and personnel went through the belongings in my car - they left compartments open and took toll-booth change.

Positives: On the beach.

Negatives: Hidden fees and mandatory valet parking. Room was not ready at 3 pm check-in time.

Reviewer: Not provided on Tue 22 Jan 2008 rated 1 out of 10.

I paid the hotel 110 for parking and resort fees, hotel is economy hotel so should not charge for resort fees 8 per night. Hotel feel like you are staying in senior citizen house, 24 hr senior citizen in lobby. Some time with all oxygen with them and feel like hospital. I do not have anything against senior. I am also 58, but I was on vacation with one year old grandson.

Positives: Location.

Negatives: Hotel need lots of work and it is not resort, pool is not resort.

Reviewer: Not provided on Sat 12 Jan 2008 rated 3 out of 10.

I was happy with the room and the price I gave for the room, but there were hidden cost I did not agree with. They charged me $8 addition for amenities I did not us ,like the spa, exercise room and pool. I did not have a option of paying although I did not check into the room until late and then immediately went to eat and checked out before 8:30 am. When could I use the amenities they charged me for. I also think $14 a night for parking is way too high. I would not stay in that hotel again.

Positives: Nice room and amenities.

Negatives: Hidden cost.

Reviewer: Not provided on Mon 19 Nov 2007 rated 6 out of 10.

The older hotel motif was beautiful. The rooms although older were clean and well kept. Lobby was beautiful and looked to be from a bygone era of hotels. However there was a mandatory extra charge for use of the pool, exercise equipment etc., even though we got there too late to use any of it. The manager was not overly friendly to us regarding this matter. Also there was an extra charge for use of computers.

Positives: Large lobby and good amenities such as shops etc.

Negatives: Mandatory extra charge for pool, exercise room.

Reviewer: Not provided on Thu 01 Nov 2007 rated 2 out of 10.

I would not recommend this for the business traveler. Nice that it has a kitchenette, but not very clean. The fitness facility, so called, resort, closes at 6 so very little chance of enjoying the steam room. The beach was littered. The whole feel of the hotel is very low end, good if you're on a budget vacation as many of the guests from Europe or s. America seemed to be.

Positives: On the beach, although beach was dirty.

Negatives: Run down, very low end. Hidden charges for use of the "resort" that you don't find out about until after you have checked in.

Reviewer: Not provided on Sat 27 Oct 2007 rated 6 out of 10.

Like many of the older hotels in the area this one needs to be completely redone. Being considered a resort hotel it had hidden costs. The included breakfast was minimal.

Positives: Nice beach location.

Negatives: Needs lots of TLC.

Reviewer: Not provided on Fri 26 Oct 2007 rated 2 out of 10.

Too old and humble.

Positives: Near to beach.

Negatives: All facilities are too old.

Reviewer: Not provided on Sun 14 Oct 2007 rated 9 out of 10.

My family and I traveled from Boston to Miami on vacation yearly, the Marco Polo made the experience that more enjoyable. We have a 9 and 2 year old boys, the ability to walk them to the pools and the ocean was wonderful. The front desk staff was not very friendly as reported on other reviews (that is true), but who cares. The room was great, the housekeeping department did a great job for us, we stayed 6 nights. Valet parking and our inability not to self park was an inconvenience and became costly. Overall, I would stay there again on future trips. Great, well kept property.

Positives: The pool and ocean that are directly behind the hotel.

Negatives: Not having the ability of self parking, valet service became costly after a few days.

Reviewer: Not provided on Fri 12 Oct 2007 rated 1 out of 10.

Staff was not friendly, in fact rude. Want to charge you a resort fee after explained to you the night before it was removed. The $14.00 valet fee. Charge so much to just park the car at night and bring it back in the morning? Then wants a tip? Was not satisfied. Valet parking should be optional not mandatory.

Positives: Nice lobby area.

Negatives: Valet parking was not included.

Reviewer: Not provided on Fri 12 Oct 2007 rated 1 out of 10.

This hotel is a nightmare; I would never stay at this hotel again, even if they offered me a free night, week, and month. Parking is horrible, $14.00/day for mandatory valet parking, $8.00/day resort fee (this hotel is by no means close to anything resembling a resort). Room was unsanitary, moldy, hot, dirty, outdated, like a bad scene out of a horror movie. Hallways and common areas of the hotel are depressing, dark and extremely dated, and his whole hotel reeks of must and cheap air freshener. The pool area is dated and un kept, the beach was full of trash and seaweed and the pool bar looks like a run down shed with a few bottles of liquor in it. Please believe the multiple bad reviews of this hotel, again, I would not stay here again even for free. This is my second and last stay at a Ramada hotel; both hotels were in deplorable condition. Stay away, this hotel needs to be demolished, absolutely disgusting, I have stayed in hostiles that were 1000% better than this hotel.

Positives: Location.

Negatives: Everything except location.