Holiday Inn & Suites Across From Universal Orlando

Reviewer: Not provided on Sat 21 May 2011 rated 9 out of 10.

Great hotel when going to Universal studios.

Positives: Very clean and helpful when needed.

Negatives: When I called to check on our room i was put om hold for a very long time and had to hang up twice

Reviewer: Not provided on Sun 15 May 2011 rated 6 out of 10.

Good and did not meet my expectation.

Positives: Staff was very friendly.

Negatives: Housekeeping is totally bad.

Reviewer: Not provided on Mon 25 Apr 2011 rated 8 out of 10.

I like the hotel, but the room is not cleaned every day, is dirty, they never clean it and the carpet smelled bad.

Positives: Their localization was very good.

Negatives: The room is dirty, they never cleaned it and the carpet smelled bad.

Reviewer: Not provided on Tue 15 Mar 2011 rated 3 out of 10.

Had never been to Orlando before &amp; choices were endless. Other than Univ. Orlando, there is<BR/>nothing<BR/>here. Empty business &amp; lot next door. Doubletree across the street. Had to drive everywhere. Supposed to get a suite, but got a<BR/>room w/ 2 double beds. 1st floor hallway felt like we were in basement. Breakfast at TGI Fridays was awful. $5.99 for buffet (drinks are $2.75) Danish, awful eggs, bacon, sausage, and cereal. Go elsewhere.

Positives: Pool area was nice &amp; pool was heated well.

Negatives: Location, breakfast, run down, not the cleanest, not the room I ordered!

Reviewer: Not provided on Mon 14 Feb 2011 rated 8 out of 10.

Generally a pretty clean and comfortable place. Outlets are all covered/hidden, so really hard to plug in chargers for phone/computer. Also, only one working lamp. All either had no bulbs, burned out bulbs, or broken switches. Other than these electrical issues, a nice place.

Positives: Good location.

Negatives: Only 1 working light. Others broken or missing bulbs.

Reviewer: Not provided on Sun 13 Feb 2011 rated 9 out of 10.

Great location. Clean. Well priced.

Positives: Convenient and affordable.

Negatives: Small bathroom space.

Reviewer: Not provided on Mon 27 Dec 2010 rated 6 out of 10.

I was happy with the staff, and the location was great. The room was dirty though. It seemed like it wasn't even cleaned. Garbage everywhere. Toilet was a bio-hazard. Also, the person who stands in the lobby accosting people for thier email address to give a survey was obnoxious and rude.

Positives: Location. Walking distance to Universal. Safe walk. Staff member checked us in at 9 am. Awesome!

Negatives: Room was absolutely disgusting! Couldn't walk on carpet. Couldn't use bathtub. Gross!

Reviewer: Not provided on Wed 01 Dec 2010 rated 8 out of 10.

Overall good. We entered the room and the smoke detector was beeping, we called the desk and they came and changed the battery immediately.

Positives: Location

Negatives: Roaches in the bathroom of room.

Reviewer: Not provided on Sun 03 Oct 2010 rated 10 out of 10.

Excellent place for short/long stay.

Positives: Location, cleanliness, decor and the kitchenette.

Negatives: Liked everything.

Reviewer: Not provided on Fri 10 Jul 2009 rated 1 out of 10.

I chose this hotel for its location. I almost went with the Doubletree across the street, but felt their daily parking fee was a bit too much. I think maybe I should have just paid that fee instead of going through this stay. The furniture in the room was run down. Wallpaper was peeling. The room safes couldn't be used; people kept taking the keys, I was told. The door to the room would not open easily. The games in the arcade need maintenance badly. Buttons would stick on some. On others, sticks were unresponsive. One pinball machine lost 4 balls as I was playing. Housekeeping was atrocious. It took 4 days for them to check on the toilet paper supply. Plastic cups were never replaced, and there was never a replacement liner for the ice bucket. I used a bag from a trash can one night; just to give them a hint, but it didn't work. I ended up getting a souvenir cup from the park and using it to get ice. This was the worst stay I ever had. I've paid less than this before at a Comfort Suites, and the room was AWESOME. I've paid less than this in Orlando at the Fairfield Inn, and the service was so much better it isn't funny. Just to see the difference, I walked over to the Doubletree I'd passed on. That hotel has similar rates, but it looks like that money is put back into the hotel, so at least the rates may feel justified. With this Holiday Inn, you just wont feel worth staying here. Avoid this place if you can. It seems like they secured the prime location, and then decided to phone in everything else. Sad.

Positives: It's within walking distance of the Universal Parks.

Negatives: The place reeks of incompetence.

Reviewer: Not provided on Thu 14 May 2009 rated 1 out of 10.

Wasn't what I expected.

Positives: Cheap price, and the location.

Negatives: Not enough commodities, terrible staff.

Reviewer: Not provided on Tue 14 Apr 2009 rated 6 out of 10.

It was ok.

Positives: It was convenient.

Negatives: The decor was awful and most of it didn't work.

Reviewer: Not provided on Thu 24 Jan 2008 rated 3 out of 10.

It is run down, and is not worth spending the money to stay there. If you are trying to stay somewhere close to city walk you might want to try a different hotel.

Positives: How close it was to city walk.

Negatives: Everything else. 100 dollars should buy you a room with comfort not a run down room.

Reviewer: Not provided on Wed 09 Jan 2008 rated 7 out of 10.

It was good.

Positives: It was close to universal studios.

Negatives: They did not follow proper check-in procedures.

Reviewer: Not provided on Thu 03 Jan 2008 rated 1 out of 10.

And I feel a duty to spread the word of my experience to everyone I know personally and professionally.

Positives: I liked checking out of this terrible room.

Negatives: Dirty, moldy, uncomfortable.

Reviewer: Not provided on Wed 02 Jan 2008 rated 2 out of 10.

Hotel facility is very old, unclean and outdated. We were given a smoking room even requested and granted a non-smoking room. We understand we were not guarantee a non-smoking room especially when the hotel is full. But we checked in on 12/25/07(Christmas day) and the hotel was virtually empty. It's easy to tell the huge amount of vacancy by looking at the virtually empty parking lot. But the front desk turned down our request of non-smoking room by saying "we never guaranteed it and you did not pay premium either". It was a hard experience especially we traveled with 2 young children.

Positives: Good location, close to universal studio.

Negatives: Given a smoking room even we requested and granted a non smoking one right after booking.

Reviewer: Not provided on Thu 27 Dec 2007 rated 9 out of 10.

Hotel has been newly painted inside and the TGIF restaurant has excellent food. It is an older hotel but it is clean and well kept. This is the third or fourth time we have stayed there. We never encountered the excessive traffic noise before. I would definitely ask for a different room next time.

Positives: Close to universal studios Orlando.

Negatives: Too much highway noise. Cars, trucks, & sirens till 1:30 am Friday 12/21/07.

Reviewer: Not provided on Wed 21 Nov 2007 rated 1 out of 10.

It was awful! There were ants everywhere, the bathtub must have been restored previously and all the "paint" was peeling. I was afraid to put my son in the tub. The facets were hanging off the tile. It was hard to manage the water control. If it wasn't so disgusting it would be funny. The paint in the room was a light shade and the paint to cover up something had darker paint marks and uneven rolls all over the room. Like a drunken painter did the walls. Yes, there was also the wallboard coming off in the bathroom. The wallpaper in the bathroom looked centuries old. Peeling, I should add also. I complained and nothing was done about it. Nor, were we offered a new room.

Positives: Absolutely nothing. It was horrible!

Negatives: Everything.

Reviewer: Not provided on Thu 12 Jul 2007 rated 7 out of 10.

Not bad for the money. Clean, close to what we wanted to do, and a very easy staff to work with.

Positives: Close to the activities we had chosen.

Negatives: No suitable place to dine. Hallways were very warm and uncomfortable.

Reviewer: Not provided on Wed 14 Feb 2007 rated 3 out of 10.

After driving for a long distance it would have been nice to take a long hot soaking bath before I showered but the tub had a drain that was leaking to the point that the water just drained out too fast. The beds were very comfortable but there were bus in the bed. The following morning I had bug bites all over my body needless to say I left and went to another hotel.

Positives: This hotel was very quite which was very nice.

Negatives: Didn't like the fact that I couldn't take a bath.

Reviewer: Not provided on Wed 18 Jan 2006 rated 7 out of 10.

Some of the hotel is renovated. Two of the three elevators were broken while there. Staff friendly enough though.

Positives: Location to universal studios.

Negatives: Old rooms.

Reviewer: Not provided on Thu 07 Jul 2005 rated 10 out of 10.

We were very pleased with our stay. The room was clean and the staff was pleasant. No problems and the location was awesome

Positives: the room was clean and recently remodeled.

Negatives: the pool area

Reviewer: Not provided on Tue 28 Jun 2005 rated 9 out of 10.

the front desk was wonderful, helpful, and friendly. The whole staff was very friendly, and the hotel itself was atractive and in a good location. It was also helpful that a TGIFriday's was adjacent to the hotel, and that kids eat free!

Positives: great location

Negatives: lack of available parking

Reviewer: Not provided on Sun 24 Apr 2005 rated 1 out of 10.

The motel was in the process of renovating, so everything was a mess and alot of things seemed junky. Perhaps after they get done, things will be better, but for the price that we paid, I felt it was not worth it.

Positives: The location was very convenient

Negatives: For the price that we paid for this motel, it was not worth it.

Reviewer: Not provided on Sun 03 Apr 2005 rated 1 out of 10.

The hotel was horrible. The people in the lobby were jerks. The room was dirty looking. There was no grout in the floor in the bathroom. There was drywall peeling off of the wall. The patio door did not slide well and did not lock.

Positives: the location

Negatives: very dirty, smelled

Reviewer: Not provided on Tue 01 Mar 2005 rated 5 out of 10.

Only wireless internet in lobby. Requested twice to have drain in shower repaired; never done. Elevators do not have up to date 'closing' sensors. Pool area is small and not decorated or 'kept'.

Positives: Within walking distance of Universal.

Negatives: No expanded cable TV for when it rained!

Reviewer: Not provided on Sun 27 Feb 2005 rated 1 out of 10.

Since our last stay at this hotel absolutely NOTHING has changed to improve the quality. We checked in, dropped our bags off and went out. When we returned it was quite late and we were too exhausted to complain about there not being a wastebasket anywhere in the room, used Quips on the bathroom floor, no wash cloths and makeup on the hand towels. Dust was clogging the vent in the bathroom not to mention clusters of it on the heating lamps overhead. If this is the best I can get for my hard earned money next time I'll forfeit.

Positives: close to universal studios

Negatives: this is the poorest representation of a Holiday Inn