Hyatt Place ( Convention Center )

Reviewer: Not provided on Mon 25 Apr 2011 rated 10 out of 10.

Overall, my experience was great. Good customer service, and a great room to enjoy. The TV was large, beds were comfortable, and the sofa in the room adds a great touch.

Positives: The room was fantastic.

Negatives: The time for the continental breakfast during the week ended too early, if I am on vacation, I don't want to get up too early.

Reviewer: Not provided on Wed 28 Oct 2009 rated 5 out of 10.

Got charged a fee for smoking which was false and didn't find out until I was checking out. But they said it happened on Saturday why didn't they tell me right away so I could dispute the issue. The manager and housekeeping came to the room checked it out and said everything was fine, but they still hit me with a fee, not happy at all.

Positives: The front desk staff was so friendly and helpful.

Negatives: The manager is a liar.

Reviewer: Not provided on Mon 13 Jul 2009 rated 10 out of 10.

The staff customer service skills will make me go back. They were very friendly. Over all we had a great time. Only thing the room could use a air freshener.

Positives: My kids loved it my husband was very impress, its in the middle of everything, Seaworld, Wet n wild, Food and shopping.

Negatives: Breakfast was good but could be better or atleast serve hot.

Reviewer: Not provided on Thu 07 May 2009 rated 10 out of 10.

Rooms are actually suites with free internet, living room/kitchenette/office area. Beds were very comfortable. Hotel area is quiet. Starbucks in lobby 24/7. Free continental breakfast offered more than other hotels. Parking was free & safe. Three miles from Universal Studios without having to use I-4. Staff was exceptionally gracious, friendly and accommodating. Overall a delightful stay.

Positives: The room was impeccably clean. Staff was exceptionally accommodating.

Negatives: Can't think of anything

Reviewer: Not provided on Mon 13 Apr 2009 rated 10 out of 10.

Overall, the Hyatt was a very nice hotel and I would stay there again.

Positives: The rooms were spacious and clean.

Negatives: There was no microwave in the room.

Reviewer: Not provided on Wed 01 Apr 2009 rated 3 out of 10.

I was shocked that the hotel didn't offer a shuttle to anywhere much less thw airport. And when<BR/>I asked them the best way to get around only taxi's were offered when in fact there is a main bus route a 1/2 block in front of the motel and actually it ran all the way to the airport itself. It cost $40.00 to ride the taxi from the airport compared to $2.00 bus ride.<BR/>I was just upset how much they were unwilling to help someone from way out of state.

Positives: The room was very nice, big TV and spacious.

Negatives: Not willing to help figure out transportation to anywhere.

Reviewer: Not provided on Sun 29 Mar 2009 rated 9 out of 10.

Comfortable and sophisticated decor- service that you expect from an urban Hyatt.

Positives: Friendly staff and

Negatives: Had to change rooms-door key unable to lock-room, room located next to elevator.

Reviewer: Not provided on Thu 19 Mar 2009 rated 9 out of 10.

Stayed 4 nights and loved it. Took the stairs most of the time since the elevator too way too long. Great breakfasts each day. Nice new rooms with fridges and small sinks.

Positives: Great breakfasts and the TV/DVD hookups!

Negatives: Very slow elevator!

Reviewer: Not provided on Mon 02 Feb 2009 rated 8 out of 10.

Beds were outstanding, very high quality amenities (TV, Etc) free parking, very classy.

Positives: Check in was easy, very welcoming environment

Negatives: I was right next to elevator

Reviewer: Not provided on Sun 03 Aug 2008 rated 8 out of 10.

This hotel is very good to use as a business traveler, or as used by us. Because we were in Orlando to visit the parks, so we were in late at night and out very early in the morning. I was traveling with my 12 tear old grand daughter and it was a bit difficult to get a double bed room. All by all I can say that the Hyatt is a good hotel, but not to stay in and relax.

Positives: Amenities, like plasma TV, free breakfast, pool although small, free I-net, free parking and location.

Negatives: Cleaning of the rooms and changing of sheets to be improved.

Reviewer: Not provided on Sun 27 Jul 2008 rated 9 out of 10.

I would highly recommend this hotel.

Positives: Plenty of space, comfortable beds, frees breakfast, and free internet!

Negatives: No shuttles to the parks.

Reviewer: Not provided on Fri 11 Jul 2008 rated 8 out of 10.

Overall, our stay was wonderful with a helpful staff and no complaints. Our room was handicapped accessible and very accommodating however it did have some strong smell.

Positives: Great service and staff.

Negatives: Room had some strong odor. It was a handicapped room.

Reviewer: Not provided on Mon 07 Jul 2008 rated 9 out of 10.

Overall the room was comfortable and very pleased. The breakfast needed to be more plentiful for all the guests.

Positives: Cleanliness and convenience. The bed was very comfortable.

Negatives: The breakfast should be replenished more frequently and they should always leave fresh coffee for their guests.

Reviewer: Not provided on Thu 03 Jul 2008 rated 10 out of 10.

Clean, spacious, and helpful.

Positives: The rooms.

Negatives: Nothing that I found.

Reviewer: Not provided on Wed 02 Jul 2008 rated 10 out of 10.

We loved this hotel. It is the 2nd Hyatt Place we have stayed at. We will definitely be back. I do caution, however, that the "double" beds are not true doubles. They are very small. My husband and I were very uncomfortable on them. We actually slept on the pull-out sofa bed our 2nd night there.

Positives: The rooms were clean, modern, and very big.

Negatives: The "double" beds were WAY too small- pull out couch was bigger.