Comfort Inn Universal Studios Area

Reviewer: Not provided on Fri 13 Aug 2010 rated 1 out of 10.

Overall dirty.

Positives: Close to Universal Studios.

Negatives: Bed bug infestation, medication, doctor and all the headache.

Reviewer: Not provided on Tue 06 Jul 2010 rated 2 out of 10.

Absolutely filthy! Everywhere live roach in elevator. Once stepped on, stayed there for 2 days. Long hairs in sink, tub, & toilet. Holes in towels. AC was not cooling & falling apart. Dead bolt almost broken. To top it all off, when 1st arrived, was given a room that was already occupied! Walked in with bed unmade & bathroom lights on in the middle of the night (it wasn't maid service). Couldn't stop thinking, what if someone's given a key to our room during our stay!

Positives: None.

Negatives: 2nd worst hotel experience ever.

Reviewer: Not provided on Thu 24 Jun 2010 rated 3 out of 10.

Great location, great staff, great price, but it was dirty and the pool wasn't clean either.

Positives: Staff was very friendly and helpful when asked to move rooms.

Negatives: Bathroom had hair all over. A/C didn't work.

Reviewer: Not provided on Tue 18 May 2010 rated 1 out of 10.

1st room - toilet overflowed when shown room, second room - not clean and bed unmade, third room - cigarette smoke. 4th room - 1/4 mile from main hotel. Wife with difficult walking, 5th room - shut door AC panel falls off. TV remote not working, toilet makes noise when flushed. Called to complain. Was told maintenance will come, did not. AM toilet overflows, elevators and hallways dirty still dirty at check out. Only one towel left at pool, needed to use room towels, which were very small and did not even wrap around. Staff and manager both unhelpful almost nasty. Hotel was nice, but the management lacked the management skills to keep a property clean and running. We have both been in the tourist industry and feel we were treated very poorly. The hotel maintained poorly and the rooms not maintained or cleaned up to a good industry standard.

Positives: Location.

Negatives: Terrible customer service, poor upkeep on rooms, no help with problems in room.

Reviewer: Not provided on Tue 28 Jul 2009 rated 2 out of 10.

This hotel was worse than expected. The door hinge was rusted and falling off the frame, which is amazing because there wasn't even a door hinge pin! The bed was ok.The location was good. The a/c didn't work and actually formed a leak which flowed to the 3rd floor. After contacting the front desk 3 days in advance, found them to be very unhelpful. They did nothing and we slept in a hot room for the remainder of the trip.

Positives: Its location was good.

Negatives: Hotel room, 410 was in very poor condition. The a/c didn't work well and formed a leak. Informed front desk, they did nothing.

Reviewer: Not provided on Wed 22 Jul 2009 rated 7 out of 10.

For the price it was a great value. Very close to everything. Would stay again.

Positives: Clean.

Negatives: Very small room and bathroom.

Reviewer: Not provided on Tue 14 Jul 2009 rated 10 out of 10.

The hotel was very, the staff was very kind and helpful.

Positives: I love the location.

Negatives: Their was nothing I did not like.

Reviewer: Not provided on Sat 09 May 2009 rated 10 out of 10.

All in all the hotel experience was excellent. We first had a room with double beds and was able to switch to a king size bed. We had a beautiful view of the ocean and our stay was quiet which we were looking for. Most important was that it was centrally located on the beach and we could walk to many of the attractions nearby. I would highly recommend it to anyone and of course we intend on going back. One week is not enough.

Positives: Friendly warm atmosphere and centrally located on the beach.

Negatives: The continental breakfast was poor.

Reviewer: Not provided on Wed 11 Feb 2009 rated 9 out of 10.

We are going back to Orlando in march with the kids and<BR/>I will being staying at this hotel. the bed was great breakfast was great.

Positives: Our king size bed was so nice I wanted to take it home.

Negatives: The elevator was a little scare it made a roaring noise.

Reviewer: Not provided on Wed 10 Sep 2008 rated 9 out of 10.

Good value, nice accommodations, would stay there again.

Positives: Convenient, comfortable, clean, good breakfasts.

Negatives: Some older fixtures in bathroom should be changed.

Reviewer: Not provided on Wed 20 Aug 2008 rated 9 out of 10.

Great hotel I stayed here before and enjoyed my stay so I had to come back, and my next stay in 2009 will be at this hotel.

Positives: Location.

Negatives: Breakfast time not enough space.

Reviewer: Not provided on Sat 16 Aug 2008 rated 7 out of 10.

Great location, great price, just needs new carpet.

Positives: Price, location.

Negatives: Carpet was really dirty. Smoking room.

Reviewer: Not provided on Fri 15 Aug 2008 rated 1 out of 10.

This hotel was horrible and never again will I go there.

Positives: There was nothing I liked about this hotel.

Negatives: The smell, the dirty linens, the appearance, the staff.

Reviewer: Not provided on Tue 05 Aug 2008 rated 5 out of 10.

The hotel was fine for a quick overnight stay, however there should be more attention to the cleanliness of the bathrooms and the grounds around the parking area.

Positives: The location was convenient to restaurants and amusement parks.

Negatives: The bathroom was not up to any standard.

Reviewer: Not provided on Mon 28 Jul 2008 rated 9 out of 10.

Good room, good staff, language barrier between desk and staff, lack of working exhaust vent in bathroom. The non working exhaust vent was ready to fall off the wall and full of dust.

Positives: Clean room, good but overworked staff.

Negatives: Hearing complaints from other occupants about their rooms.

Reviewer: Not provided on Tue 08 Jul 2008 rated 3 out of 10.

Floors were sticky. Breakfast was a bad scene from a prison movie. Stay away.

Positives: I don't have to stay here ever again.

Negatives: I stayed here once too many times.

Reviewer: Not provided on Mon 30 Jun 2008 rated 7 out of 10.

A nice 2-1/2 star hotel with large pool, ample parking for those that tow and a better than average free breakfast. Rooms and bedding are clean, but out dated.

Positives: Ample parking, large heated pool, close to mall and attractions.

Negatives: Decor and bedding was out dated.

Reviewer: Not provided on Sun 29 Jun 2008 rated 7 out of 10.

The hotel lobby was flooded with water. There had been a strong thunder storm that lasted about 45 minutes. It completely flooded the lobby area and they had probably a dozen trash cans out catching water.

Positives: Location of the hotel is excellent. Close to everything.

Negatives: Water leaks all over the place.

Reviewer: Not provided on Mon 09 Jun 2008 rated 5 out of 10.

The hotel was clean. It is important to wait until the closing time of breakfast to take away the food. The hotel housekeeper had to be called several times to have the room clean. Parking was very limited for the individuals that as staying in the hotel.

Positives: The staff was friendly.

Negatives: I had to call for the room to be clean and asked for towels.