Embassy Suites

Reviewer: Not provided on Tue 01 Mar 2011 rated 8 out of 10.

Good value, convenient to airport.

Positives: Convenient and good breakfast.

Negatives: Not close to anything you could walk to and no newspapers on Monday.

Reviewer: Not provided on Sat 19 Feb 2011 rated 8 out of 10.

For our purposes, location to airport was important. I would stay there again. This is a good in-transit hotel.

Positives: Close to airport. w/ shuttle svc. Allowed us to check in early am. Very friendly staff.

Negatives: Housekeeping and maintenance in bathroom could be improved..

Reviewer: Not provided on Sun 26 Sep 2010 rated 9 out of 10.

Hotel rooms were nice, not great. Manager's special in evening and free breakfast was very nice. Staff was helpful in locating a local restaurant. Overall experience was very good.

Positives: Manager's special, free drinks, and free breakfast.

Negatives: Charged $15 to park my rental car.

Reviewer: Not provided on Fri 12 Mar 2010 rated 8 out of 10.

We really like this hotel and would stay again. The only thing to be careful of is that we were in a handicapped room so if you don't like that it might be a problem.

Positives: It met my expectations and we were very happy.

Negatives: The desk staff was slow and it was hard to get to them because they were busy and there were not enough around.

Reviewer: Not provided on Mon 08 Feb 2010 rated 1 out of 10.

While the room was clean, it had a foul odor to it. And on a night with near freezing temperatures outside, we called to report our heater broken to find out that the building has no heat at all because when it was built, the climate was warmer. They offered no space heaters to accommodate. Blow-dryer was broken. Staff seemed pretty friendly, but it took 30 or more rings before the front desk would ever answer the phone.

Positives: Close to the airport.

Negatives: No heater in the building, we were freezing.

Reviewer: Not provided on Wed 13 Jan 2010 rated 8 out of 10.

Staff was very courteous and helpful, from the guy at the gate to the woman who brought up my room service. The atrium/lobby is very cool with lots of plants, stream, rocks, etc. The bed was comfortable and the room was huge. Location difficult to get to from freeway and kind of confusing.

Positives: Courteous staff, cool atrium/lobby.

Negatives: Hotel restaurant mediocre.

Reviewer: Not provided on Fri 10 Apr 2009 rated 8 out of 10.

Parking should be free of charge for customers paying for the room.

Positives: Being close to everything & especially the south beach.

Negatives: Surprised it did not have enough safety deposit boxes. Some Embassy suites I've earlier stayed at had room safety boxes.

Reviewer: Not provided on Sun 29 Mar 2009 rated 10 out of 10.

Beautiful atrium hotel with lots of plants, light, and a pond and stream with fish. Gorgeous pool garden area. Nice free breakfast with daily free drinks at 5-7. Great room with separate living area and kitchen. So comfy.

Positives: Beautiful plants and pool area.

Negatives: Needed a more casual restaurant, maybe a coffee/drink stand as where you could take a drink to the pool. In addition to the restaurant available.

Reviewer: Not provided on Mon 23 Mar 2009 rated 9 out of 10.

Everything is very nice. The free shuttle to local restaurants is great. I would not want to be on-foot in that neighborhood. Hotel staff was great. Very helpful.

Positives: Everything about this hotel is very nice.

Negatives: The hotel had $30 for internet and parking.

Reviewer: Not provided on Wed 04 Mar 2009 rated 8 out of 10.

The best thing about the hotel was the size of the rooms. They were very big rooms, plenty of space. View was not that great I had a strip club about three blocks away with flashing neon lights. Good thing the Drapes block out the light. I called the front desk three times and no one picked up the phone, I had to go down stairs to speak to someone at the front desk.

Positives: The size of the rooms are great.

Negatives: The parking.

Reviewer: Not provided on Fri 26 Dec 2008 rated 3 out of 10.

Our room smelled like mold and Lysol spray. We arrived at 8 in the evening, kids were starved. The restaurant was not busy and took forever. Waitress never checked on us, no refills, no explanations, ignored. Brought our food which was good, ignored again had to wait forever to get check. Sent the family on up stairs while I waited. Breakfast buffet was fine.

Positives: Breakfast buffet.

Negatives: Room smelled like Lysol spray and mold. Restaurant was very long wait, was not busy either.

Reviewer: Not provided on Fri 06 Jun 2008 rated 9 out of 10.

I thought the hotel was great and I will definitely stay there again.

Positives: It was conveniently located and the rooms were spacious and very comfortable.

Negatives: The outside could use a little work and the hot tub as well, it was not functioning correctly.

Reviewer: Not provided on Thu 05 Jun 2008 rated 7 out of 10.

We were very pleased with the value we received for the price we paid. Breakfast was very good.

Positives: Value.

Negatives: Problem with AC fan making noise.

Reviewer: Not provided on Sun 18 May 2008 rated 10 out of 10.

This hotel has been recently renovated, and the rooms are GREAT! The staff are extremely friendly and professional. They attend to your needs in everyway, and always with a smile. This hotel just keeps getting better and better. I LOVE IT!

Positives: Excellent staff! Great location! beautiful hotel!

Negatives: Not a thing! Everything was spot on.

Reviewer: Not provided on Sat 17 May 2008 rated 9 out of 10.

A super pleasant hotel for business or travel. Very convenient to airport, nice restaurant, hotel is spacious and clean.

Positives: The most comfortable beds!

Negatives: Shuttle not big enough or frequent enough.

Reviewer: Not provided on Fri 16 May 2008 rated 7 out of 10.

Front desk extremely helpful and nice. Breakfast great, staff nice, rooms fine, bed great, carpet a little worn, little noisy from the airport and trains.

Positives: The bed was great.

Negatives: Next to the airport, which I knew before.

Reviewer: Not provided on Wed 14 May 2008 rated 10 out of 10.

Clean room, nice upgrades in room, convenient airport layover stay.

Positives: Excellent shuttle service from and to airport.

Negatives: Twin size beds.

Reviewer: Not provided on Sat 03 May 2008 rated 9 out of 10.

It's a nice hotel with big and comfortable rooms. It's clean. Has a nice breakfast buffet. Also, has a happy hour but we didn't have time to go to it. The staff was very friendly.

Positives: Big room and good breakfast.

Negatives: We opened the door of another room by accident with our key.

Reviewer: Not provided on Wed 30 Apr 2008 rated 9 out of 10.

Once we got past the extra ten dollars they asked for so we could park our car in the hotel parking lot, everything else was wonderful. The entrance and courtyard to the Embassy Suites was outstanding and lovely with the waterfalls and trees and cafe candlelight dining. We were very impressed. Our room was decent with many bonuses and details including granite counters, 3 sinks, bar fridge, 2 flat screen TV's, King Size bed with feather top mattress pad, and elegant dark hardwood furniture. In the morning, a newspaper was waiting at our front door, and we were treated to a complimentary full course breakfast downstairs. The service was friendly, the atmosphere romantic and inviting. Over all, we received much more than we expected with Embassy Suites. We will definitely be visiting there again.

Positives: Granite counters, flat screen TVs, and King size bed were added bonuses and outstanding.

Negatives: They charged us Ten dollars extra so we could park our car in the hotel parking lot.

Reviewer: Not provided on Thu 24 Apr 2008 rated 9 out of 10.

I was pleasantly surprised, given the star rating. There werent a lot of things to do nearby. However, my stay was I was more short and for business purposes. Therefore, I was more interested in the comfort of the facility, which I considered very nice and calming. Given it's proximity to the airport, planes can be heard when the patio doors are open. However, when closed, you hear nothing.

Positives: Room clean and well appointed; staff helpful and professional.

Negatives: Paying for WiFi.

Reviewer: Not provided on Mon 10 Mar 2008 rated 10 out of 10.

It was very pleasant, and the rooms were gorgeous, but it was very close to the airport, and had many tourists checked in.

Positives: The hotel had a charming courtyard, with many singing birds, and a lavish garden.

Negatives: It was very close to the airport, and I could hear the planes taking off every few minutes.

Reviewer: Not provided on Fri 07 Mar 2008 rated 9 out of 10.

Very comfortable. Friendly helpful staff. Nice courtyard. Nice pool area. Good free "happy hour".

Positives: Very good staff. Good free breakfast.

Negatives: Nothing.

Reviewer: Not provided on Wed 06 Feb 2008 rated 9 out of 10.

Location! Embassy Suites Miami Airport is all about convenience, whether traveling for pleasure or business, this hotel's location and above average level of service and amenities are sure to please. With easy access to the airport (including complementary shuttle service) and freeways, this hotel is just minutes away from numerous attractions and Miami's business centers. The only low-light was the wife service. Many hotels with less expensive rooms offer this service for free, whereas Embassy Suites (at least this location) does not.

Positives: Free American-style breakfast, including made to order omelet.

Negatives: Wi-fi was not free.