Miami Marriott Biscayne Bay

Reviewer: Not provided on Sun 07 Aug 2011 rated 2 out of 10.

Wonderful building on the middle of disaster, never stay there with the kids. Nobody speaks English,<BR/>I felt like in Brasil.

Positives: Great building!

Negatives: Horrible location,

Reviewer: Not provided on Sat 28 May 2011 rated 9 out of 10.

The hotel was luxurious and in a great location for my purposes on this trip (I needed to take a taxi to the Port of Miami). I thought the check-in desk was a bit understaffed as I had to wait a while and when I walked past it at other times there was a line. The bed was extremely soft and everything was well maintained. If you need a hotel near the Port of Miami its a good place to stay, if not I would choose somewhere that has more stuff within walking distance of it.

Positives: Clean, comfortable, and located very close to the Port of Miami

Negatives: No free internet

Reviewer: Not provided on Sun 17 Apr 2011 rated 10 out of 10.

The location of this hotel is great. I was very pleased with the service provided throughout the hotel during the day, though the service throughout the entire hotel during the night was horrible. From the lobby, to the rear patio, to the inside bar, I couldn't have been more disgusted and dissatisfied. I planned to relax at the hotel for a few drinks with a late-night bite to eat, but found myself traveling out to town since I was so unhappy with what I saw after dark. I am not a hard person to please, so I can't imagine what other people would have thought. I will admit that I would stay at this hotel again, since I was so pleased with the daytime staff and location, even though there wasn't a single member of the hotel staff that wanted to service it's guests during the particular evening in which I am referring.

Positives: The location was excellent. The daytime service was excellent.

Negatives: The night service on the rear patio, inside the bar, and at the lobby was poor. I actually left the hotel for evening service.

Reviewer: Not provided on Thu 14 Apr 2011 rated 9 out of 10.

Our room was newly renovated and comfortable.

Positives: The front desk reception staff were genuinely helpful and friendly.

Negatives: I have no complaints, whatsoever about this hotel.

Reviewer: Not provided on Tue 15 Mar 2011 rated 8 out of 10.

Hotel charged $30 for parking per night! Restaurant was nice, but didn't have big selection.

Positives: It was very clean.

Negatives: Not close to restaurants.

Reviewer: Not provided on Sun 06 Mar 2011 rated 7 out of 10.

I wouldn't recommend this hotel to anyone for the cost. For the cost of this hotel a night I would've expected free Internet, a remodeled shower that doesn't have paint peeling off the ceiling, and towels that don't look and feel like they've been through a war.

Positives: Free shuttle to South Beach. Also, close drive to port of Miami for cruise.

Negatives: Room was tiny, bathroom was old, towels were very used and old.

Reviewer: Not provided on Thu 24 Feb 2011 rated 9 out of 10.

Great updated hotel. incredibly comfortable beds and the view from the bay side, wow! loved it!

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Positives: Location was great, staff friendly, and beautiful bay view rooms.

Negatives: Restaurant needs help.

Reviewer: Not provided on Tue 15 Feb 2011 rated 1 out of 10.

I was expecting I would get back what I paid for, but unfortunately I couldn't. I was looking for sauna half hour to find out the location. Accordingly hotel hand book should be in 5th floor, but even there was not a sauna in the hotel.

Positives: Nothing.

Negatives: Staff, room and place.

Reviewer: Not provided on Thu 10 Feb 2011 rated 9 out of 10.

Very helpful and friendly staff, great food, comfortable and clean room. Only downfalls were 1)no complimentary internet service to send emails home to family/friends 2) was a little ways from Bayshore shopping and oceanfront.

Positives: Comfortable bed with lots of pillows ... great flat screen TV.

Negatives: Not located within walking distance to Bayshore - but did have no charge monorail.

Reviewer: Not provided on Thu 10 Feb 2011 rated 10 out of 10.

This hotel was breathtaking, beautiful views from my window, this hotel was to me 100% perfect. Nothing negative to say.

Positives: The complete package was beautiful and wonderful.

Negatives: Nothing

Reviewer: Not provided on Sat 22 Jan 2011 rated 8 out of 10.

Very upscale property with an extremely helpful and friendly staff.

Positives: Great view and very nice rooms, and free Internet in the lobby.

Negatives: No transportation to/from airport or port of Miami.

Reviewer: Not provided on Sat 04 Dec 2010 rated 5 out of 10.

This hotel was not worth what I paid for it. I understood that the renovations of this hotel would not be complete until December 2010, but since it was November when I stayed there, I expected at least working elevators. There were 6 elevators and it appeared that only 1 or 2 were actually working. If you wanted to go up, you had to board an elevator going down so that you would have a spot when it started to go up again.

Positives: View from balcony in room.

Negatives: Elevators took 15 minutes to arrive.

Reviewer: Not provided on Fri 22 Oct 2010 rated 9 out of 10.

Great experience overall.

Positives: Courteous staff.

Negatives: The hotel lobby was under renovation.

Reviewer: Not provided on Mon 18 Oct 2010 rated 8 out of 10.

Great deal on Priceline, still undergoing renovation so there is no real lobby. All staff were very friendly and helpful. Room wasn't huge but it was decent size and very clean. We got a great view on 16th floor with views of the port. Didn't have a car but parking is about $25, internet in the room was additional $12.95. Restaurant and bar onsite prices were very pricey too.

Positives: Pool, close to cruise port and airport.

Negatives: Too far to walk to restaurants.

Reviewer: Not provided on Sun 03 Oct 2010 rated 10 out of 10.

Absolutely perfect for staying pre- or post-cruising. Rooms are clean and spacious. hotel staff was very friendly and helpful.

Positives: Beautiful view.

Negatives: Loved everything.

Reviewer: Not provided on Mon 20 Sep 2010 rated 8 out of 10.

Is under renovation right now, then the facilities are temporary. The staff is friendly and try to correct the breakfast problem reasonably.

Positives: Excellent location.

Negatives: The breakfast service at room, they lost the order and I had to wait 1hour to get it correctly.

Reviewer: Not provided on Mon 30 Aug 2010 rated 6 out of 10.

The construction made it very difficult to get to the hotel lobby, which they had relocated to the 3rd floor. There were no bellhops to help us with our luggage, so we had to drag our luggage up a ramp, 3 short flights of stairs and a escalator. The rooms were very nice and clean.

Positives: Very nice location and view.

Negatives: The construction is horrible.

Reviewer: Not provided on Sat 10 Jul 2010 rated 6 out of 10.

The rooms were great, though the bathroom is tiny. The public areas were very confusing because of the lobby construction. The staff worked very hard to mitigate the disruption of the construction. Once the lobby is complete this will be a good buy. Until that happens it should rated lower.

Positives: Room was updated and nice.

Negatives: The hotel lobby construction was a mess.

Reviewer: Not provided on Sat 08 May 2010 rated 10 out of 10.

This is a great hotel to use when traveling to the cruise port. We loved the outdoor pool area and the rooms were very clean and comfortable. We will definitely stay here again when cruising out of Miami.

Positives: We enjoyed the outdoor area by the pool to lounge in the sun. Chairs for 2 were very comfortable.

Negatives: We did not find any fault with this hotel.

Reviewer: Not provided on Sun 02 May 2010 rated 10 out of 10.

Wonderful hotel especially for cruisers. Recommend scheduling super shuttle from airport (cab was $40). Staff was courteous and the rooms were very nice with upgraded beds.

Positives: Great service, beautiful views.

Negatives: No airport shuttle.

Reviewer: Not provided on Sun 25 Apr 2010 rated 10 out of 10.

Concierge level service could be better improved.

Positives: Beautiful view of ocean and Miami beach.

Negatives: Food at concierge level not very good.

Reviewer: Not provided on Fri 23 Apr 2010 rated 10 out of 10.

When I arrived I was very tired had flown all night, a 7 min cab ride turned into over an hr due to bicycle event then had to walk 4 blocks. The staff got us a room even though we were early. They were very kind and pleasant about the ordeal and I was very thankful. I would recommend to anyone.

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Positives: Staff was very friendly and helpful. Rooms were very clean.

Negatives: No close outside dining that I know of, could be wrong.

Reviewer: Not provided on Fri 09 Apr 2010 rated 10 out of 10.

Excellent.

Positives: This was excellent.

Negatives: Cost of parking.

Reviewer: Not provided on Fri 26 Feb 2010 rated 10 out of 10.

Great view of the port. Close to port for easy access when taking a cruise.

Positives: Enjoyed the hotel view.

Negatives: Drink prices were a little pricey.

Reviewer: Not provided on Wed 07 Oct 2009 rated 10 out of 10.

This was the best and most beautiful hotel I ever stayed in. Comfort was perfect. Views and location was perfect. I am a traveler coordinator and I will definitely recommend your hotel to all my travelers. I will never forget my stay at your hotel.

Positives: Beautiful, excellent first impression and very peaceful and comfortable. definitely will come again.

Negatives: Not a thing.

Reviewer: Not provided on Fri 26 Jun 2009 rated 9 out of 10.

The whole hotel was recently renovated and is very well decorated. The hotel has a shopping area which is common to a neighboor hotel, so there are plenty of options, even a coffee shop and convenience store. Excelent location for travellers on a Cruise vacation in the Port of Miami.

Positives: The room was quite big and very well decorated. Hotel was completely renovated recently.

Negatives: Parking was too expensive!! More than half the price of the daily rate I paid.

Reviewer: Not provided on Sat 04 Oct 2008 rated 8 out of 10.

When we arrived we were informed that there was construction going on. Overall the room was very nice and we enjoyed our stay.
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Positives: Our room had a great view of the bay and the parking was free.

Negatives: There were significant renovations.

Reviewer: Not provided on Thu 21 Aug 2008 rated 2 out of 10.

The hotel seems to be a nice. When we checked in, it was fast and courteous. Unfortunately, the hotel was going through renovations. The room we checked into was obviously right next door to the loud construction noises which made it very difficult to relax. Also I had to call room service to get a maintenance man to come in and fix the bathroom sink drain stop, which could not be lifted up to drain the water out of the sink. I do have to say though, that the maintenance man was very nice and fastidious.

Positives: Close to the Port of Miami.

Negatives: The room we were in was next door to very loud construction going on during the day.

Reviewer: Not provided on Fri 08 Aug 2008 rated 8 out of 10.

I think it would be prudent to advise single women and or single individuals that there is some concern with travel from this location. The marina is nice enough but across the street is part of the slums of Miami and a dangerous place to walk.

Positives: The people are friendly and the service is excellent.

Negatives: As two single women traveling to Miami, we did not appreciate the fact that across the street from this resort hotel is a very dangerous neighborhood.

Reviewer: Not provided on Thu 07 Aug 2008 rated 9 out of 10.

The hotel was clean and the staff was very friendly. The view was great.

Positives: Friendly staff/nice size rooms/good view.

Negatives: We had a few ants in our room the last night.

Reviewer: Not provided on Tue 15 Apr 2008 rated 10 out of 10.

I thought this hotel was very nice. I was impressed right away when I walked in. It was clean, the staff was very friendly and helpful. Our view wasn't considered a "Bay View", but we were still able to see a decent amount of the Bay. I still thought we had a wonderful view. I have absolutely nothing bad to say about this hotel. Could be back there soon!

Positives: Great staff and fantastic rooms.

Negatives: No restaurants around hotel.

Reviewer: Not provided on Mon 03 Mar 2008 rated 6 out of 10.

This was good for the price I paid, though I was disappointed that I couldn't get Internet access in my room, which I needed for business. They weren't able to fix despite sending somebody to my room.

Positives: Nice sheets, nice bed, comfortable. Cute balcony.

Negatives: Internet in room didn't work. Fitness room limited and outdated.

Reviewer: Not provided on Mon 25 Feb 2008 rated 9 out of 10.

Great location, clean rooms and friendly staff.

Positives: Great location.

Negatives: Expensive guest parking.

Reviewer: Not provided on Fri 22 Feb 2008 rated 4 out of 10.

Good location, Marina convenience Garage much too costly Rooms adequate under normal circumstances.

Positives: Location and staff responsiveness.

Negatives: Internet connection malfunctions repeatedly and prior guest mess left behind furniture on balcony and cig. Butts.

Reviewer: Not provided on Mon 05 Nov 2007 rated 10 out of 10.

Great hotel, excellent staff, perfect location on the water! Terrific eggs benedict in the restaurant.

Positives: Excellent location for cruise ship departure/arrival.

Negatives: The room was a little small, but very nice.

Reviewer: Not provided on Wed 31 Oct 2007 rated 8 out of 10.

I enjoyed this hotel because of the wonderful view from my room and the friendliness of the staff. The rooms and hotel amenities were in desperate need of a remodel though.

Positives: Most of the staff went above and beyond to ensure customer satisfaction.

Negatives: The hotel is in need of a remodel. It looks too old and dated to be situated on such a wonderful piece of property.

Reviewer: Not provided on Sat 13 Oct 2007 rated 9 out of 10.

The people were friendly and helpful. The rooms were clean and neat. The hotel is very close to south beach. I would stay there again and again.

Positives: The view of the bay and marina were very beautiful. Sun rise in the morning wow.

Negatives: $24.00 per day to park your car is a bit high.

Reviewer: Not provided on Sun 26 Aug 2007 rated 9 out of 10.

We enjoyed the hotel. Was very happy with everything and everyone involved with this hotel. Not real safe outside of hotel so after 6:00pm you needed to take taxis everywhere! But during the day they had a free shuttle which was pretty nice and then buses for going to south beach etc.

Positives: It was a beautiful room, great views, and great beds. Wonderful restaurants and stores near by.

Negatives: It was not in the best location for going out side the hotel at night.

Reviewer: Not provided on Sun 04 Mar 2007 rated 9 out of 10.

Easy walk to free tram that takes you around the downtown area.

Positives: Great location, only a couple of blocks to free tram for easy travel around the city.

Negatives: The food & drinks at the hotel weren't great.

Reviewer: Not provided on Wed 13 Dec 2006 rated 9 out of 10.

Nice, clean hotel with interesting room's floor plan, balcony with chairs, table and a view. Fast elevators, almost no waiting time like in other hotels. Fitness center with fantastic view. Cons: limited TV programs selection, very expensive internet access, no wireless connection, a small safe, unable to fit laptop computer.

Positives: Balcony with chairs, room floor plan, location.

Negatives: Lack of (or limited) parking space for self-parking.

Reviewer: Not provided on Wed 22 Feb 2006 rated 8 out of 10.

Great location with marina for the Miami International Boat Show.

Positives: Great for the location to stay for the Miami Boat Show.

Negatives: Not easy to get to, for first time driving into Miami.