Hyatt Regency

Reviewer: Not provided on Tue 27 Sep 2011 rated 8 out of 10.

The staff at this hotel is very friendly & professional. The location is central to everything. My only complaint is the bathroom in the room is in desperate need of renovation & the carpets smell and are stained. The beds are very comfy though. I ate breakfast there, and was pleasantly surprised. It was very good for hotel food.

Positives: The staff was very professional, friendly, and welcoming. Comfy beds.

Negatives: The carpets smell and are stained, the bathrooms are run down, dated.

Reviewer: Not provided on Sun 25 Sep 2011 rated 10 out of 10.

Very nice hotel. Staff was extremely friendly, which is a must for me. Everybody was helpful, including the concierge, bell staff, and valet parking. The front desk staff were outstanding for my stay. I'd stay again.

Positives: Great Downtown location!

Negatives: Parking.

Reviewer: Not provided on Fri 23 Sep 2011 rated 9 out of 10.

Overall great experience. Would definitely refer to friends n family.

Positives: Perfect area close to port of Miami, staff was very courteous and helpful, comfy beds.

Negatives: No late night food, bar closes at midnight.

Reviewer: Not provided on Mon 12 Sep 2011 rated 8 out of 10.

Nice all around hotel, close to Bayside,10-15 min. to beach scene,5 to cruise ships. Only bad was valet made me late for meeting with 1/2 hour notice to bring car up,still had to wait 10 min. at 7 am. Terrible!!!

Positives: Room was nice with ample pillows and room set-up very good.

Negatives: Morning valet parking was terrible, called 30 min before and still had to wait @ 7am.

Reviewer: Not provided on Wed 24 Aug 2011 rated 3 out of 10.

Valet parking awful, slow and very expensive. Late to the airport to pick up my son and also late to the football game in Miami.

Positives: Comestically beautiful.

Negatives: Very noisy, animation seminar going on the weekend I was there.

Reviewer: Not provided on Tue 16 Aug 2011 rated 9 out of 10.

Nice hotel good views of city. Clean and modern.

Positives: Downtown location close to bay side/arena.

Negatives: 30 bucks for parking.

Reviewer: Not provided on Mon 15 Aug 2011 rated 7 out of 10.

For the same price I could have stayed at a better place with free parking free breakfast and free internet connection.

Positives: It is OK - clean - no water in the room - no free internet connection - no Breakfast

Negatives: No internet connection - no breakfast - no free parking -

Reviewer: Not provided on Tue 14 Jun 2011 rated 8 out of 10.

I liked this hotel. It was classy and in a good location. It was difficult to figure out the parking and it was really disappointing to have to pay $19 a day and you cannot leave at all or you are charged again. The parking garage staff was not at all friendly and I talked to three separate people.

Positives: I like the downtown location since it was walking distance to places we wanted to go.

Negatives: The parking garage rules are ridiculous and it is way overpriced.

Reviewer: Not provided on Thu 09 Jun 2011 rated 5 out of 10.

The hotel was OK. I've been in 3 stars that have been nicer than this. There was no fridge in the room. No mini bar. I expect these conveniences when I'm at a 4 star hotel. Also, the only parking available was either $30 a day valet or you could self-park in the parking garage. To park in the garage you had to pay $12+ every time you wanted to leave.

Positives: The lobby was pretty. The pool area was fairly nice.

Negatives: There was no refrigerator, nor microwave in the room. Parking was irritating.

Reviewer: Not provided on Wed 08 Jun 2011 rated 4 out of 10.

Stay away from this one if you are imagining a 4-star hotel. It is rather of a 2 1/2 star quality. The bedroom and bathroom are in the same room, which means it gets smelly. The shower curtain is the cheapest they could get. The hair dryer was so old and dirty you do not even want to touch it. The sheets were smelly. Valet parking is slow in bringing your car back. Not a good quality for a well-known hotel.

Positives: Close to the business district.

Negatives: Awful room with the bed and bathroom not really separated, smelly shower curtains, dirty sheets.

Reviewer: Not provided on Sat 28 May 2011 rated 8 out of 10.

Excellent value from Priceline for downtown Miami.

Positives: Excellent breakfast provided with room.

Negatives: The hotel bar is too noisy.

Reviewer: Not provided on Mon 23 May 2011 rated 3 out of 10.

This is the worst 4 star hotel I've ever stayed in. It ruined the Hyatt brand. Really, it feels more like a 1 star motel, except the lobby.

Positives: None

Negatives: Room doesn't feel clean and comfortable at all.

Reviewer: Not provided on Fri 13 May 2011 rated 10 out of 10.

Overall, a great experience. The staff was great, and the free monorail was great for getting around the city conveniently. The view from my 19th floor window was awesome over looking the Miami river. I would stay there again.

Positives: It was in a great location, the staff was very accommodating.

Negatives: They didn't provide shower caps and only 2 washcloths. No mini fridge in the room.

Reviewer: Not provided on Mon 09 May 2011 rated 6 out of 10.

I stay in this hotel every year for Memorial Day Weekend and don't have any problems, but was going on a cruise and decided to stay here, but when I got to my room the room had an order and there was a pizza box and water bottle left in the room. Went downstairs and they did move me to another room.

Positives: Very nice, very secure can't get into elevator unless you have a card.

Negatives: The room smelled.

Reviewer: Not provided on Mon 09 May 2011 rated 6 out of 10.

Expected more. The hotel was fairly large and in a walking distance of public transportation, but I was so disgusted at the uncleanliness of my room.

Positives: The front desk clerk who checked me in was extremely polite.

Negatives: Room was dirty and sheets were stained. I felt disgusted. I expected more.

Reviewer: Not provided on Mon 09 May 2011 rated 6 out of 10.

Needs some updating.

Positives: Bedding.

Negatives: Dirty carpeting and windows.

Reviewer: Not provided on Sun 08 May 2011 rated 6 out of 10.

The lobby's nice, but the room was very old.

Positives: Convenient location.

Negatives: Lousy room.

Reviewer: Not provided on Mon 11 Apr 2011 rated 9 out of 10.

Excellent downtown location with well-appointed rooms. Great deal for the price!

Positives: Excellent location; friendly staff; early check-in; well appointed rooms.

Negatives: Room showed a little wear and tear; noisy party on floor but security stopped it.

Reviewer: Not provided on Mon 11 Apr 2011 rated 6 out of 10.

I was expecting way more from a Hyatt. The room distribuition was terrible, no space to freely walk; it feels crowded. Noise 24x7 from whistles of the valet parking personnel, so it was hard to sleep. Our view was the roof of an ugly building besides us. The washroom has not exhaust and the shower was one of the ugliest I have ever seen. We moved to the Hilton Garden Inn Airport (3.5*) and it does meet and exceeds its rating.

Positives: Nothing

Negatives: The room..

Reviewer: Not provided on Mon 04 Apr 2011 rated 6 out of 10.

This is not a 4 star hotel. The view is awful. No mini bar. The pool is not very nice. Does not compare to the other 4 star hotels in Miami. The viceroy and Conrad are luxury resorts compared to the Hyatt !

Positives: The staff was friendly.

Negatives: Not a 4 star hotel. Doesn't even come close to the quality of the Conrad or Viceroy.

Reviewer: Not provided on Thu 17 Mar 2011 rated 9 out of 10.

This was a nice hotel. The staff was super-friendly and it was perfect because we were going on a cruise. The location was ideal for doing things in Miami. We walked to Biscayne Park and they were having festivities.

Positives: The service was excellent. We were upgraded to suite and it was excellent.

Negatives: The decor looked a little old in the hallways. The bathroom was small.

Reviewer: Not provided on Mon 14 Mar 2011 rated 6 out of 10.

Location was wonderful, staff was so friendly.

Positives: I

Negatives: I

Reviewer: Not provided on Wed 23 Feb 2011 rated 10 out of 10.

Awesome

Positives: Very clean, and

Negatives: Parking

Reviewer: Not provided on Thu 20 Jan 2011 rated 10 out of 10.

I would definitely stay at this hotel again in the future. The proximity to the port was advantageous and it was a nice and clean hotel.

Positives: Very friendly staff and clean.

Negatives: Not really a 3.5---more like a 3.

Reviewer: Not provided on Tue 07 Dec 2010 rated 6 out of 10.

This hotel is clean. However, we noted thin walls resulting in an unsatisfactory noise level.

Positives: Good location.

Negatives: Thin walls resulting in unsatisfactory noise level.

Reviewer: Not provided on Mon 15 Nov 2010 rated 9 out of 10.

The front desk staff were helpful, as was the concierge. The room was spacious and well appointed -- and we loved the iPod alarm clock.

Positives: Friendly staff, above average hotel restaurant.

Negatives: Pricey valet parking, no self park option with "In & out" privileges.

Reviewer: Not provided on Wed 10 Nov 2010 rated 10 out of 10.

Excellent location to all of the downtown attractions. Modern hotel. Polite and helpful staff with easy check-in and check-out procedures.

Positives: The room decor.

Negatives: We requested a king bed and they were not able to accommodate the request but we understood.

Reviewer: Not provided on Mon 08 Nov 2010 rated 6 out of 10.

Nice location except for limited parking and no in and out privileges. Parking lot made me feel confined because it got very expensive to come and go as you please. I wish they could have had a one day pass.

Positives: On the water.

Negatives: Old building, parking lot did not appear safe.

Reviewer: Not provided on Wed 03 Nov 2010 rated 6 out of 10.

Having worked in 5 star hotels for part of my life I expected better from a 4 star property. I could have had a cleaner room and less noise from a court yard Marriott. Had stayed in Hyatt's before and this was quite a surprise. Was not totally disappointed but then I only stayed one night. Had I booked more I would have walked.

Positives: Fast Check -in/out. Courteous staff.

Negatives: Room smelled musty as did hallways. Parking lot is a small walk into a questionable lot. Valet is not worth the astronomical price.

Reviewer: Not provided on Mon 25 Oct 2010 rated 10 out of 10.

Very clean and very comfortable rooms. Super friendly staff.

Positives: Very friendly staff!

Negatives: Parking was not very easy to find.

Reviewer: Not provided on Sat 16 Oct 2010 rated 9 out of 10.

Good

Positives: Convenient clean quiet.

Negatives: Rooms were not as nice as the lobby area.

Reviewer: Not provided on Mon 30 Aug 2010 rated 7 out of 10.

The hotel is very clean and the staff are friendly. Our concierge was helpful in offering forms of transportation to South Beach that didn't include a cab (the hotel is 15 minutes away, so going back and forth in a cab became costly after a while). The rooms are clean, the main lobby is very pretty, and the pool space is very picturesque.

Positives: Clean hotel, great gym, beautiful surroundings.

Negatives: Downtown doesn't offer much in terms of dining, nightlife.

Reviewer: Not provided on Mon 23 Aug 2010 rated 6 out of 10.

Hotel lobby smelled funny. No free breakfast. Pool was in a bad location. Room was nice enough if your only looking for somewhere to sleep. Bed was comfortable. Lots of other hotels in the same area for around the same price if your looking for all the extras.

Positives: Room was nice enough if thats all your looking for.

Negatives: Outdated decor, smelled funny, not a very good location, poor breakfast.

Reviewer: Not provided on Sun 22 Aug 2010 rated 7 out of 10.

The bathroom area was wierd. It would have been better if the sink and toilet and shower were all enclosed within the wall as a standard bathroom.

Positives: I liked the location.

Negatives: I didn't like the bathroom and sink set up in the room.

Reviewer: Not provided on Fri 13 Aug 2010 rated 7 out of 10.

Friendly staff and lovely breakfast. Very comfy bed, but overall dated and needs modernization and a better pool/pool facilities. Valet parking is very expensive.

Positives: Excellent breakfast and very friendly staff. Also very comfy bed.

Negatives: Pull out sofa bed is very uncomfortable. The pool is small and outdoors.

Reviewer: Not provided on Fri 13 Aug 2010 rated 2 out of 10.

Do not stay in this hotel, bad room service, they do not make the rooms, the valet parking will not help you with luggage, they do not have room service after 12 midnight, no mini bar, in the rooms you can heard everything that happens in the hallways.

Positives: The night manager was the best.

Negatives: Room service was bad.

Reviewer: Not provided on Mon 28 Jun 2010 rated 10 out of 10.

Very nice hotel, and the staff was very friendly.

Positives: Nice city view and hotel room layout.

Negatives: Nothing.

Reviewer: Not provided on Fri 11 Jun 2010 rated 7 out of 10.

The front desk staff were very good, but the concierge was ho-hum. They didn't give any information about the area or what was available for family or business travelers. I wanted to know where a nearby grocery/convenience store was to buy razors, where were some decent restaurants within walking distance; all they wanted to do was sell me expensive boat tours. They didn't even know there was a very nice outdoor mall just up the road.

Positives: The front desk staff were very professional and helpful.

Negatives: They charge $9.99 a day for Internet.

Reviewer: Not provided on Thu 10 Jun 2010 rated 7 out of 10.

Decent hotel for the price. I expected more.

Positives: The lounge was nice.

Negatives: Hotel room wasn't as nice as I thought it would be.

Reviewer: Not provided on Wed 26 May 2010 rated 10 out of 10.

I would deffinetly stay here again. Clean, fancy, and friendly staff.

Positives: The room and lobby were awesome.

Negatives: 12.95 for self parking.

Reviewer: Not provided on Wed 19 May 2010 rated 8 out of 10.

The staff was friendly and the room was clean.

Positives: The view was excellent.

Negatives: The services at the restaurant was not fast.

Reviewer: Not provided on Sat 15 May 2010 rated 9 out of 10.

Standard 4-star Hyatt. A little old, we were lucky and got a free upgrade to a suite overlooking the city and waterways on both sides of the building. Room would have been more romantic if they didn't seal the balcony, lawyers! Great room for the price, it is Miami. Staff was very helpful. Gave us good recommendations for parking and food. Best for business travelers, since personal travel I usually do south beach, but this is much cheaper on the weekend and only 5 min drive or 10min bike ride.

Positives: Great location downtown Miami. On monorail line.

Negatives: Expensive parking & internet. But that's typical for 4-star in city. Don't need a car.

Reviewer: Not provided on Fri 30 Apr 2010 rated 10 out of 10.

Great place to overnight after coming in from cruise. Allowed early check-in. Fantastic
Restaurant, great little deli for quick sandwich etc. Friendly staff from front desk to cleaning
staff. Good location: close to port and airport.

Positives: Friendly staff, accommodating to detail, great resturant. great location.

Negatives: We have no complaints...

Reviewer: Not provided on Sat 24 Apr 2010 rated 9 out of 10.

I liked the hotel and the staff. Was not a fan of the bar area of the restaurant, though the service was great the chicken was not fully cooked.

Positives: Comfort and roomy.

Negatives: Parking situation and no access to balcony.

Reviewer: Not provided on Wed 21 Apr 2010 rated 8 out of 10.

Bathroom needs urgently a renovation and did not correspond to the standard of the room level. Correct but without any special touch.

Positives: Very nice lobby with view on the river.

Negatives: The bathroom is really old and has to be renovated.

Reviewer: Not provided on Fri 02 Apr 2010 rated 10 out of 10.

This hotel is so inviting, from the tall glass lobby overlooking the water, to the accomodating and friendly staff. Add a wonderful little starbuck stop for mornings.. It is a great stay everytime!!

Positives: Starbucks! Location! !Staff!!

Negatives: Popcorn celinings, Older bath fixtures

Reviewer: Not provided on Mon 29 Mar 2010 rated 10 out of 10.

Nice size rooms, beautiful lobby, and staff was great to deal with.

Positives: Location near the pier.

Negatives: Paid parking in next building.

Reviewer: Not provided on Thu 04 Mar 2010 rated 7 out of 10.

Nice hotel, but definitely not what I was expecting from a 4 star hotel. The lobby was nice, but the hallways are very old fashioned (wallpaper/rugs). The best thing for me was the down comforter and pillows.

Positives: The staff was extremely accommodating for my needs.

Negatives: The parking for the hotel was so far!

Reviewer: Not provided on Fri 19 Feb 2010 rated 9 out of 10.

Nice hotel with an amazing view from room. Huge room. Super comfortable bed. It was a good experience stay here.

Positives: Nice view.

Negatives: The bathroom needs improvements.

Reviewer: Not provided on Tue 12 Jan 2010 rated 10 out of 10.

The Hyatt exceeded all of my expectations. The staff was very courteous and attentive. There was some construction outside of the hotel, but that is out of their control. The valet service was great.

Positives: I was extremely delighted with everything.

Negatives: There was a charge for internet access in the rooms.

Reviewer: Not provided on Sun 10 Jan 2010 rated 8 out of 10.

Secure facility, cordial staff, conveniently located. Very enjoyable!

Positives: Accessible and courteous.

Negatives: Parking expensive and not convenient, restaurant expensive.

Reviewer: Not provided on Sat 26 Dec 2009 rated 10 out of 10.

This hotel is very clean and meet up to it's four stars hotel. However, its location is not very practical. There are no parking that come with the hotel. There is valet but you have to pay $29 a day and the parking garage is not free either.

Positives: This hotel is very clean and luxury. I like the view and their is also a car rental place for you to rent (Enterprise).

Negatives: They did not have free Internet for the price that it offers, and there are no parking. The only parking available is private garage but must pay.

Reviewer: Not provided on Mon 21 Dec 2009 rated 10 out of 10.

Excellent downtown Miami hotel near port. Self parking at $12.75 per day, & you can leave car at hotel. May save you a few bucks.

Positives: The bed & staff were top notch.

Negatives: Valet & self parking very high.

Reviewer: Not provided on Tue 15 Dec 2009 rated 8 out of 10.

Friendly staff and great location to POM.

Positives: Location to POM.

Negatives: Conference going on at the time of our stay, was too busy.

Reviewer: Not provided on Sat 03 Oct 2009 rated 9 out of 10.

Stayed at this Hyatt the night before our cruise. Front desk staff was courteous and helpful; easy check-in. Our room had a view of the river, was quiet and clean. Liked the small wall that divided the bathroom/closet area into a private dressing area. Comfortable bed and linens. Room was clean. Disappointed there was a charge for using Wi-Fi. Would recommend to others. Got our room through Priceline at an excellent savings!

Positives: Courteous, comfortable, and clean.

Negatives: Charge for Wi-Fi.