Best Western Diplomat Inn

Reviewer: Not provided on Wed 30 Apr 2008 rated 5 out of 10.

Stay wasn't terribly bad but after a long day; it was a bit aggravating to have had to wait 10-15 minutes for someone to show up to check me in. Toilet did not work; I called for repair & I was told that it would take a while for maintenance to come. So I had to reach into the tank to hold the flapper down so the tank would fill, every time I needed to use the toilet.

Positives: Convenient location, friendly staff.

Negatives: Having to reach into the tank to hold the flapper down so the tank would hold water every time I needed to use the toilet.

Reviewer: Not provided on Wed 06 Feb 2008 rated 7 out of 10.

Older hotel with little cost paid in repairs. Roof leak repairs were noticeable. Staff was friendly.

Positives: The hot breakfast was a plus.

Negatives: Not worth the price. Hotel is in need of renovations.

Reviewer: Not provided on Sun 29 Apr 2007 rated 5 out of 10.

Hotel is not traveler friendly! Very difficult to reach from the highway. Very difficult! We were informed we would be given two complimentary cocktail coupons for each night stay. We asked, none were offered. Hotel in a shabby, poor section of town.

Positives: Complimentary breakfast.

Negatives: Rooms smell and need deep cleaning!

Reviewer: Not provided on Sat 28 Apr 2007 rated 1 out of 10.

We looked at our room and the security lock did not work. Overall we were concerned with our safety so we moved to another motel and enjoyed a fine dinner and overnight. In other words, we received no value from the money we paid you. Never again will we use your reservation service.

Positives: Friendly staff.

Negatives: Several people just 'hanging out' making note of our presence.

Reviewer: Not provided on Sat 28 Apr 2007 rated 4 out of 10.

There was construction going on and the vehicles everywhere. I'm a solo female traveler, and I don't want to say in "motels" - I don't feel they are as safe. And there was a giant cockroach (palmetto bug - apparently) on my vanity, when I got out of the shower. And the room was old, outdated, and didn't smell real good.

Positives: Near the mall and restaurants.

Negatives: It's a motel - outside access to rooms.

Reviewer: Not provided on Thu 12 Apr 2007 rated 1 out of 10.

I would not stay here again if you paid me.

Positives: Nothing.

Negatives: If you like dirt and run down hotels this one is for you.

Reviewer: Not provided on Fri 06 Apr 2007 rated 1 out of 10.

Checked in, they did not have room requested, bugs in the room, towels dirty, room stank. This is a 20 dollar hotel. Check out 30 mines after arrival.

Positives: The room dirty, a $20 hotel at best.

Negatives: Wrong room, over priced, dirty, bad all round.

Reviewer: Not provided on Thu 15 Mar 2007 rated 2 out of 10.

No way this is higher than a 1 Star.

Positives: Nothing.

Negatives: Very Old.

Reviewer: Not provided on Sat 10 Mar 2007 rated 1 out of 10.

The toilet seat was falling off, the shower curtain was falling off, and there was no toilet paper in the bathroom. This was a motel that was in need of a lot of talc.

Positives: Nothing.

Negatives: Overpriced, poor quality, needs repair, breakfast wasn't worth it.

Reviewer: Not provided on Sun 25 Feb 2007 rated 1 out of 10.

Absolutely terrible stay. Hotel was nasty, shady, and old.

Positives: Nothing at all.

Negatives: Dirty. Nasty. Scary.

Reviewer: Not provided on Thu 18 Jan 2007 rated 5 out of 10.

The hotel was not in a very nice area and we felt uncomfortable parking our car on the back side where our room was. The sheets were old and stained possibly rust stains, but still very bad looking.

Positives: Nothing was outstanding enough to like.

Negatives: Sheets had stains on them.

Reviewer: Not provided on Tue 26 Dec 2006 rated 1 out of 10.

Run don looking, awnings falling off, and roof sagging even though newly painted. Looked like they tried to paint it to hide very poor condition of hotel structure. Room drapes falling down, bedding thin, and bathroom tile patched in a million places.

Positives: Nothing.

Negatives: Poor condition.

Reviewer: Not provided on Thu 14 Dec 2006 rated 2 out of 10.

I am becoming more and more disappointed in the rooms provided by hotels when purchased. Many hotels set aside inferior rooms for customers with coupons in the central Florida area. It seems that for quite a while these hotels now do this when a room is purchased. If this trend continues I will be forced to discontinue. I have used your company for years and for the 2006 year I have had disappointment after disappointment. I will try one more time.

Positives: Adequate parking.

Negatives: This was listed 2-1/2 stars. It wasn't close.

Reviewer: Not provided on Wed 15 Nov 2006 rated 8 out of 10.

Overall, it was a positive experience. I think that security should monitor the patrons more during late night hours.

Positives: Clean.

Negatives: Noisy patrons during late night.