Sheraton

Reviewer: Not provided on Wed 21 Sep 2011 rated 10 out of 10.

Elegant & streamlined decor, courteous & professional staff with the comfort of home.

Positives: Extremely courteous staff. Very quick responses to resolve any problems. Simple but elegant.

Negatives: The ice & vending machines limited to specific floors.

Reviewer: Not provided on Sun 26 Jun 2011 rated 9 out of 10.

Very nice facility with good location.

Positives: Decor was nice, and the bathroom was interestingly updated.

Negatives: The people next door had guests visiting in their room the last night and it was too loud.

Reviewer: Not provided on Mon 06 Jun 2011 rated 10 out of 10.

Overall, the hotel is wonderful.

Positives: The atmosphere was outstanding, the restaurant in the hotel has very good food.

Negatives: The cost of bottled waters and coffee and teas in the rooms are expensive.

Reviewer: Not provided on Thu 12 May 2011 rated 9 out of 10.

The hallway on the 3rd floor had a funky smell, like a toilet. The food left outside of our neighbors door sat for hours on the floor. The pool was small, but almost always empty. We did have to call the customer service to get towels. Otherwise, they treated us with respect, and tried extra hard to sleep our kids and make them comfortable.

Positives: Clean and convenient.

Negatives: They didn't have a double bed room. my kids had to sleep on the floor.

Reviewer: Not provided on Tue 12 Apr 2011 rated 8 out of 10.

Great location.. I wouldn't mind returning after the construction is completed. My mom and I were startled by the fire alarm that went off at 7 in the morning.... i wasn't happy about going outside in my p.j.'s But other that that, the facility was decent for the money.

Positives: Spacious rooms, flat screen TV, free parking.

Negatives: The construction going on next door, no fridge.

Reviewer: Not provided on Mon 05 Apr 2010 rated 10 out of 10.

This hotel is located just off JT Butler Blvd., making it easy to get to State Road 9A (towards the airport) or I-95. Also, it is minutes away from the St. Johns Town Center (outdoor mall) which is filled with numerous stores and restaurants. The hotel is fairly new and the restaurant (Shula's) is amazing! Parking areas are pretty well-lit and in a safe area. The room was spacious, modern and very clean. I loved the in-room coffee maker and tea saved me a trip to the coffee shop. Again, I cannot overstate how friendly and helpful the staff was to me. Customer service is usually what makes or breaks many of my hotel stay experiences.

Positives: The staff is very helpful and friendly, rooms are clean and beautifully decorated.

Negatives: Nothing I could think of.

Reviewer: Not provided on Tue 15 Sep 2009 rated 10 out of 10.

The hotel was and room were simply beautiful. It was off on a side road that was very quiet. The room and bed were extremely comfortable and I slept extremely well. If I chose to go dining or shopping it was easily accessible.

Positives: The hotel was and room were simply beautiful. It was off on a side road that was very quiet,

Negatives: I liked everything about the hotel.

Reviewer: Not provided on Thu 05 Feb 2009 rated 7 out of 10.

Overall this hotel was clean and very nice. They have very heavy doors and the walls are paper thin so every time someone else leaves their room you can hear the door slamming. Aside from that very thing was very pleasant.

Positives: Overall, it was very nice, clean and quiet.

Negatives: The rooms are not that sound proof and there was no refrigerator in the room.

Reviewer: Not provided on Thu 29 Jan 2009 rated 9 out of 10.

Staff was very pleasant and professional, rooms were perfect for business needs. A definite plus having a steak house in the lobby. I will return if my travels take me to Jacksonville

Positives: Modern look with an upscale decor.

Negatives: Excercise room had only one work out bench.

Reviewer: Not provided on Thu 15 Jan 2009 rated 9 out of 10.

New, beautifully decorated, attentive, well staffed, well maintained, smelled clean and new. Floresent lighting in lobby and restuarant felt cold and sterile. Lobby echoed alot. Need to soften lighting and flooring with area rugs or Curtains and put in better lighting.

Positives: Desk area.

Negatives: obby lighting.

Reviewer: Not provided on Tue 25 Nov 2008 rated 10 out of 10.

A very super clean comfortable room with great amenities. Incredible beds and spacious layout in room. Internet access, Starbucks coffee, in room coffeemaker, over the top staff.

Positives: Very clean and

Negatives: No negative feedback at all.

Reviewer: Not provided on Thu 20 Nov 2008 rated 10 out of 10.

Had an excllent stay. Very friendly staff, immaculate room. Excellent food in the hotel restaurant Don Shula's. Highly recommend.

Positives: New, clean, very nice property.

Negatives: NA.

Reviewer: Not provided on Mon 10 Nov 2008 rated 9 out of 10.

What a nice surprise to find this hotel in such a convenient location not far from the huge shopping complex, St. John's Town Center. The room was large and comfortable. Weird french doors in the bathroom, but not a big deal. Anyway, the only problem was we spent more for dinner at Shula's 347 (the in-house restaurant, which was excellent) than we did for the room!! We liked mostly everything about this hotel.

Positives: Quiet attractive rooms.

Negatives: Patio outside in the back had no tables or chairs to sit and relax.

Reviewer: Not provided on Sat 08 Nov 2008 rated 8 out of 10.

The hotel is great. I have stayed her in the past and will everytime I can when I travel. The particular room I had this time had an odor that was odd. The sheets didn't smell fresh and clean.

Positives: I have stayed here before its a great hotel.

Negatives: My room smelled funny this time. I dont know what it was but the sheets smelled also.

Reviewer: Not provided on Fri 31 Oct 2008 rated 9 out of 10.

Excellent place to stay. Great location for major highways and also for visits to the immigration office. The beds and bedding were extremely comfortable. Very tastefully decorated bedrooms and good quality bathroom.

Positives: Room decor and bathroom.

Negatives: The restaurant was not cozy enough.

Reviewer: Not provided on Thu 16 Oct 2008 rated 10 out of 10.

Brand new, modern, comfortable.

Positives: Very comfortable and

Negatives: Hard to turn left out of hotel.

Reviewer: Not provided on Thu 16 Oct 2008 rated 9 out of 10.

Brand new hotel with lovely rooms.

Positives: New hotel.

Negatives: Unfriendly staff at check in.

Reviewer: Not provided on Tue 07 Oct 2008 rated 8 out of 10.

Very beautiful hotel. Great bed and sheets. Great flat screen TV. Only gripe was that breakfast was late. We were calling to cancel when someone knocked on the door with lukewarm food.

Positives: Nice bed and TV.

Negatives: Breakfast was late.

Reviewer: Not provided on Thu 04 Sep 2008 rated 5 out of 10.

Hotel was nice and clean. Difficult to find, it was in an industrial park and not right off the road.<BR/>Tried to get extra blankets and pillows for floor, but they weren't too helpful.

Positives: Room was nice.

Negatives: Did not have two double beds and no rollaway was available.

Reviewer: Not provided on Wed 03 Sep 2008 rated 6 out of 10.

Drink in the bar was very expensive and my cosmos was made with grand Marnier, couldn't even drink it all and was not offered something else, other than that and the problem with not receiving local TV the experience was good. Also didn't have a local paper for sale in the lobby on Sunday morning, which would have been nice.

Positives: Room was

Negatives: We could not get local channels in the room and we contacted the front desk at 5 /service was done at 10 but still didn't work.