Suburban Extended Stay

Reviewer: Not provided on Sat 06 Aug 2011 rated 7 out of 10.

We were satisfied with the hotel for the low price we paid.

Positives: We liked the outside appearance, the kitchenette, and location.

Negatives: The fridge was dirty, beds were small, no maid service.

Reviewer: Not provided on Sun 10 Apr 2011 rated 9 out of 10.

The room and bathroom was entirely too small. Staff was not available at check in and check out, had to find staff or wait on them. All in all the Location was fantastic and it had a small kitchen area which was great!

Positives: The Location was fantastic and it had a small kitchen area!

Negatives: The room and bathroom was entirely too small.

Reviewer: Not provided on Wed 01 Dec 2010 rated 7 out of 10.

I attended a function at the speedway and for that it was perfect. It had a good TV, nice little kitchen, and close to restaurants, etc. For what I needed it was great.

Positives: Close to the event I attended & value for price.

Negatives: Ants in the bathroom.

Reviewer: Not provided on Thu 21 Oct 2010 rated 8 out of 10.

Hotel was conveniently located, priced right when I booked and staff was friendly and helpful.

Positives: Location and price.

Negatives: Could have been neater.

Reviewer: Not provided on Tue 27 Oct 2009 rated 7 out of 10.

Very good value.

Positives: Good fast wireless internet.

Negatives: Room smell.

Reviewer: Not provided on Tue 20 Oct 2009 rated 1 out of 10.

After noticing hole in bedspread, notified staff, they brought new spread then noticed much hair in bed. They brought us clean sheets so we could change the bed. Small bed, dark, cement walls. I cried and left to find a new hotel.

Positives: Location.

Negatives: Hair in bed, hole in bedspread, dark, dreary dump.

Reviewer: Not provided on Thu 09 Apr 2009 rated 8 out of 10.

Decent room for one nights stay. Used it for less than 9 hours. Clean, but very small. Very helpful staff.

Positives: Decent room for one night. Great staff!

Negatives: Room was very small.

Reviewer: Not provided on Tue 03 Mar 2009 rated 5 out of 10.

Bare bones accommodation. Tiny room with only one double bed. Salvation Army furniture, dingy room. Could hear neighbors. Full kitchen but no coffee provided. Good wireless connection though. Not in same league as Courtyard or Extended Stay or Suites hotels.

Positives: Microwave & refrig in room. Guest laundry. Free wifi.

Negatives: No coffee provided. Only one bed (can't bring kids).

Reviewer: Not provided on Fri 05 Sep 2008 rated 8 out of 10.

The kitchen was complete, bath was very good. Bed was double, too small for our sizes. Room tight fit but was fine for one night. Husband travels for his job and this room would be great for him.

Positives: Quick to accommodate for breathing problems.

Negatives: Room was extremely small.

Reviewer: Not provided on Thu 10 Jul 2008 rated 4 out of 10.

NA.

Positives: Location relative to destination.

Negatives: Very small room - way overpriced.

Reviewer: Not provided on Mon 10 Mar 2008 rated 5 out of 10.

Located near race track. Rooms are small but if you do not intend on spending a lot of time there, it was fine. Kitchen was convenient.

Positives: It was located in an area that we wanted and the price was right.

Negatives: Could use some updating.

Reviewer: Not provided on Sun 09 Mar 2008 rated 9 out of 10.

Overall I had a great experience with this hotel and would definitely stay there again. Good job Suburban extended stay.

Positives: Great area and great accommodations.

Negatives: Left my camera charger and cannot get anyone to help me out.

Reviewer: Not provided on Fri 07 Mar 2008 rated 10 out of 10.

Very nice and clean close to the main drag will stay again.

Positives: Close to events.

Negatives: Room was a little small hard to watch TV.

Reviewer: Not provided on Wed 23 Jan 2008 rated 6 out of 10.

Close to everything but off the main traffic road. Staff was friendly and made note of the one deficiency in our room (hot water in the shower) which we didn't report until we left. It was a small room but had everything a kitchenette room would need.

Positives: Convenient to everything we needed, nice restaurants close by.

Negatives: Rather noisy with people and 1 1/2 blocks from super speedway where cars were testing.

Reviewer: Not provided on Tue 08 Jan 2008 rated 2 out of 10.

If your business is where people sleep at least have a bed they can get a good night sleep in. It was the 2nd worst ever-never again. When you ask for cheap be careful what you ask for.

Positives: Good location.

Negatives: Terrible bed and room felt more like a cell.

Reviewer: Not provided on Wed 28 Nov 2007 rated 5 out of 10.

The room was not equipped with kitchen items as stated, beds are very old - coffee maker had old coffee filter and mold in it. Hotel charges for coffee filters to make coffee in a room that has a coffee maker - rather odd, but does not stock cream and sugar. On checking out, front lobby was locked with sign "Someone will be right with you". All the remaining staff (housekeepers, etc) standing outside of back door smoking and not offering to help anyone at all. Come to find out the front lobby person had walked off the job and it appeared that no one knew what to do or proceed with the day - they just locked the door. Understand hotel is under new management - boy do they have their work cut out for them.

Positives: Convenience.

Negatives: Front lobby staff walked out and quit.

Reviewer: Not provided on Tue 18 Jul 2006 rated 1 out of 10.

Went to check in and told Diana that I had made reservation on Internet She did not seem to be able to find the info. Had to ask how many rooms and how many nights. Swiped my credit card even though I paid in cash. My credit card was even charged due to the fact that the other hotel clerk later said I hadn't checked in. They said I had made two reservations which was untrue This was the reason why they said my card was charged. The reason why my card was charged was that Diana swiped my card and doubled charged me at the the of check in. She also said that her taking the card was hotel policy which has never taken place there or any other Suburban Extended Stay Hotel. They need to do something about this person. I called Monday and asked the reason why this happened Diana said she would check into this and return my call she never did I had to call her back to find out the reason. Poor service did say this would be reversed back to me.

Positives: Good location.

Negatives: Attitude of front desk staff Diana.