Hilton Cocoa Beach Oceanfront Resort

Reviewer: Not provided on Tue 30 Aug 2011 rated 8 out of 10.

Amazing stay and the front desk was great with suggesting places to eat. Easy ride to the port and will stay again in 2012 for our next cruise!

Positives: Right on the beach.

Negatives: Little pricey.

Reviewer: Not provided on Sat 27 Aug 2011 rated 10 out of 10.

The staff was extremely helpful. I was checked in in less than 2 minutes. The beds are huge and very comfortable. The view of the beach is breathtaking especially at sunrise/sunset.

Positives: The bed was amazing, the view was spectacular, and the staff was extremely pleasant and helpful

Negatives: nothing...

Reviewer: Not provided on Mon 28 Dec 2009 rated 2 out of 10.

I would never stay at this Hilton again. There were many better places to stay along Cocoa Beach, and my wife and I were totally disappointed that we chose this one. The original rate we had wasn't bad, but it was for a room that overlooked the dumpster/trash area and not the ocean view we were expecting from the hotel name (Hilton Cocoa Beach Oceanfront). We then paid a premium of $23 to upgrade top a room with a view which had no balcony, was extremely small, and had a television set comparable to what I had back in college. They had also advertised as having daily happy hours and amazing drink specials. When we went down to the bar/restaurant, we discovered that there were no snacks.

Positives: Nothing.

Negatives: Very small rooms, had to pay an additional $23 to get a view even though the hotel was almost completely empty. Televisions were 19" older models.

Reviewer: Not provided on Sat 19 Dec 2009 rated 8 out of 10.

Very good location for the price. Interior is dated, but the location makes up for it.

Positives: Very good location and price.

Negatives: Parking lot too extended - but not bad.

Reviewer: Not provided on Tue 08 Sep 2009 rated 8 out of 10.

Overall our stay here was wonderful. Upon check-in, the young lady was gracious enough to give us an upgrade to a higher floor with a better view. The room was clean with comfortable bedding! The workout room was more than adequate. We would definitely return again.

Positives: Proximity to beach was nice and workout room was a plus.

Negatives: I thought the prices for breakfast was a little high, we left and search for a cheaper alternative.

Reviewer: Not provided on Sat 11 Jul 2009 rated 10 out of 10.

Especially for a last minute booking, they were a great value. Very efficient and friendly. I will return!

Positives: Nice room, clean hotel, right on the beach!

Negatives: Bathroom was small with placement of toilet hard to move around.

Reviewer: Not provided on Mon 06 Jul 2009 rated 9 out of 10.

Very nice, clean, spacious and extremely comfortable. Absolutely no complaints.

Positives: Right on the beach, nice patio by pool.

Negatives: The bartender in the afternoon was horrible.

Reviewer: Not provided on Wed 13 Aug 2008 rated 1 out of 10.

No one on staff at this hotel cared that we had no working AC in the room. No effort made to help find us another hotel but we could check out if we wanted. No staff help, poor staff attitude. I asked if we could sleep in the lobby, as a joke, the desk matron said we could do so at our own risk. Same person who would not help us find another room. Keep in mind that we picked up our keys at 9:30 p.m. and went out to eat never going to the room. We returned at 11:00 p.m. to find no working AC in the room so options were very limited by that hour.

Positives: Nothing.

Negatives: No AC in room and no effort to find another room.

Reviewer: Not provided on Tue 15 Jul 2008 rated 1 out of 10.

We arrived for a family reunion. We arrived back at 1 am and the air was broken down. We asked to be moved and the rude night manager told us we would have to deal with that room because we already dirty it. The repair man came in around 1:10. He told us they had other rooms available however the manager refused to transfer us. We were upset with a hot AC until 2:20 am. I have younger kids. He gave us a free breakfast and it took our waiter 45 minutes to bring a hot chocolate. It took him also over 30 minutes to show up with menus. We brought family to eat at the hotel and he double charged my sisters husband. We had to use other waiters to get service. It was ridiculous. As I left there was a man complaining to the hotel manager about their stay. I told him what had happened to us with the manager present. We will never go to this hotel again. I am sending an email to their offices in Boca Raton. Vacations are supposed to be enjoyable. The lack of customer service and common sense was beyond belief.

Positives: Nothing. The staff was rude. The night manager preferred for us to go through and have maintenance spend 30 + minutes in fixing our AC at 1 am.

Negatives: Everything.

Reviewer: Not provided on Mon 30 Jun 2008 rated 3 out of 10.

I would not recommend this room to anyone, we actually wanted to leave and go to another hotel. There were areas in the ceiling that were cut out and covered with a piece of dry wall. It looked terrible. Overall, I was just not happy!

Positives: It was close to everything, good location.

Negatives: My room was very hot and the AC never cooled the room enough. The white sheets were stained.

Reviewer: Not provided on Fri 30 May 2008 rated 10 out of 10.

It was good, but you can definitely find a cheaper hotel if you look for something else in Cocoa Beach. It's a very family friendly area and hotel and the services were good, but not worth the price.

Positives: Nice staff and clean accommodations.

Negatives: Expensive and not within walking distance of any other amenities or attractions.

Reviewer: Not provided on Wed 19 Mar 2008 rated 7 out of 10.

The Doubletree just down the beach was better because it had no wind noise, And the price included breakfast.

Positives: The beds, sheets and pillows were awesome.

Negatives: Did not include breakfast.

Reviewer: Not provided on Thu 06 Mar 2008 rated 9 out of 10.

Friendly service and good food both for dinner for breakfast. The bed was very comfortable and the sheets were silky soft for sleeping.

Positives: Friendly service and convenience to the attractions.

Negatives: Room location was noisy and air conditioner was too noisy to leave on while trying to sleep.

Reviewer: Not provided on Wed 05 Mar 2008 rated 9 out of 10.

Hotel lobby, restaurant, deck area outside very nice. Rooms very clean and large. Couch looked out of place. Food over priced and waitress very forgetful. Over all experience would stay again.

Positives: Being on the beach.

Negatives: Waitress not very good.

Reviewer: Not provided on Tue 04 Dec 2007 rated 2 out of 10.

The hotel was fine the location was great. Having to pay for the continental breakfast was just wrong and the selection was bad. When we rented beach equipment, they should have told us about the dangers and hazards for the red tide that they were being effected by. When asked about it they tried to downplay it.

Positives: The location on the beach was great.

Negatives: You had to pay for continental breakfast.

Reviewer: Not provided on Thu 11 Oct 2007 rated 9 out of 10.

I would stay there again.

Positives: Very clean and right on the gorgeous beach.

Negatives: No fridge or microwave available in the room.

Reviewer: Not provided on Wed 18 Jul 2007 rated 6 out of 10.

Pleasant surroundings, excellent staff. Management poor, not at all interested in customer satisfaction! Restaurant service and food extremely slow. Staff made much effort to create a pleasant environment, but "unable to meet requests", "can't do that". Amenities additional expense (music, internet, use of business computer and printer, etc.)

Positives: Excellent staff, friendly, and willing to help.

Negatives: Poor management! Staff expressed dislike of management and our interaction with management was very negative.

Reviewer: Not provided on Fri 13 Jul 2007 rated 9 out of 10.

Very friendly & accommodating staff. Common areas and rooms were very clean and modern. Beachfront location, poolside bar was a big hit. Lots of families.

Positives: Staff, oceanfront location, and cleanliness.

Negatives: No hot tub. No 24-hour room service. Long distance charges are $.

Reviewer: Not provided on Sun 08 Jul 2007 rated 10 out of 10.

It had everything, cleanliness I have ever been in.

Positives: Everything was perfect.

Negatives: Our ocean view also included part of the 2nd floor roof.

Reviewer: Not provided on Fri 01 Jun 2007 rated 9 out of 10.

Overall, this hotel is a wonderful choice if you are visiting the national seashore or Kennedy Space Center. The location is excellent as its right on the beach and a short drive to area attractions. We had a great time at the beach and the pool bar was convenient and fun. The room was spacious and very comfortable. The staff was excellent. My only complaint was the lack of refrigerator in the room but we knew that ahead of time and brought a big cooler. Looking forward to going back.

Positives: Beach front location and proximity to Space Center.

Negatives: No refrigerator in room.

Reviewer: Not provided on Fri 20 Apr 2007 rated 10 out of 10.

It was a great stay. The room and view was beautiful and the staff was extremely friendly. I can't wait to go back.

Positives: Location and the staff were very nice.

Negatives: The shower curtain smelled of mildew.

Reviewer: Not provided on Fri 20 Apr 2007 rated 3 out of 10.

The management is bad. Housekeeping cannot speak English. Cannot help with questions. The front desk gave another party my room with a key when they checked in. They walked right into our room. They take towels in the morning and do not return them until afternoon. My TV came on every morning at 3am. Not many restaurants in area.

Positives: Very nice pool area.

Negatives: Management, take towels & do not return until later.