Renaissance Boca Raton Hotel

Reviewer: Not provided on Tue 16 Aug 2011 rated 8 out of 10.

This is not a 4 diamond hotel,as stated.it is clean, room was dated, bathroom was new/nice.

Positives: Close to i-95.

Negatives: Not a 4 diamond.

Reviewer: Not provided on Fri 10 Jun 2011 rated 7 out of 10.

All in all okay, food in the restaurant was too high priced for us to even try it when too many other options around, the front desk seemed a bit condescending.

Positives: The housekeeping, maintenance, and pool staff were friendly and diligent about their work.

Negatives: Felt like the front desk staff were immature - goofing off at times, and a bit snarky.

Reviewer: Not provided on Sat 21 May 2011 rated 4 out of 10.

Very disappointed. People were partying all night long in the hallway, slamming doors, shouting, etc. When reported, security was called but disruption resumed. When I called the front desk, they were annoyed that I called yet again. Room safe was ancient and got stuck--had to call maintenance to open, bathroom toilet was commercial style with loud flushomatic--could hear every time someone in the hotel flushed their toilet. Room faced the parking lot.

Positives: Maintenance staff was super friendly and location was convenient. Free parking and WiFi.

Negatives: Infrastructure needs updating, staff (except maintenance) needs a lesson in customer service

Reviewer: Not provided on Tue 05 Apr 2011 rated 4 out of 10.

This Hotel is not luxurious to be rated at a 4-star level. The beds were comfortable and the pillows were ok. I felt like the place was a lil dirty. There was no towel racks in the bathroom, that reminds me of this 1-star place I stayed in a few years ago.

Positives: The bed and pillow were nice.

Negatives: The bathroom was way to small for a 4-star rating, it was more like a 2-star rating.

Reviewer: Not provided on Sat 26 Mar 2011 rated 7 out of 10.

Front desk personnel are very friendly. Pool is lovely. The hotel location is kind of far from any beaches, but if you go, Delray Beach is nice. There are many shops there.

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Positives: The pool area was lush and tropical looking.

Negatives: Had trouble with the bill that the hotel was in no hurry to rectify.

Reviewer: Not provided on Sat 27 Nov 2010 rated 10 out of 10.

This was my best Priceline value ever! The hallways could have been less musty and cooler, but other than that all was great.

Positives: Friendliness of staff.

Negatives: No one called back about my lost item-sentimental DVD of kids when younger.

Reviewer: Not provided on Fri 01 Oct 2010 rated 9 out of 10.

The room was nice, with a chaise in the corner and nice bedding, but the television seemed way too old for a 3.5 or 4 star hotel. I loved the bathroom, and the Aveda products!

Positives: The pool was great!

Negatives: The television was not flat screen.

Reviewer: Not provided on Fri 23 Jul 2010 rated 3 out of 10.

Not close to 4 star. Small, aging room with cracked caulk around the bathroom. I woke in the morning to find a bedbug crawling on the back of my T shirt. I've never seen one before and had to look it up online. I've yet to see bite evidence so not sure if he got me, but I read that it can take up to a week for the bite to show up and itch. I killed it and showed it to the manager at check out.

Positives: Free internet.

Negatives: A bedbug was crawling on my T shirt when I got up in the morning.

Reviewer: Not provided on Sat 17 Jul 2010 rated 6 out of 10.

Hotel itself was nice, but the room I was in was the worse room in the house.

Positives: Colean and nice.

Negatives: Not near beach.

Reviewer: Not provided on Sat 19 Jun 2010 rated 10 out of 10.

Great get away hotel with amazing pool area in the middle of commercial area.

Positives: Great pool area and room.

Negatives: Restaurant was OK.

Reviewer: Not provided on Sat 29 May 2010 rated 10 out of 10.

It was a great location for us-near shopping, highways and eateries. The pool was the perfect temperature surrounded by palm trees and vegetation should we need shady areas. The staff was very friendly and helpful. We really appreciated the unexpected upgraded room

Positives: We had to find a hotel room quickly because of a prior mixup. We also wanted a hotel that was near our son's location. It was a great location.

Negatives: We could hear when someone used the ice machine.

Reviewer: Not provided on Mon 24 May 2010 rated 7 out of 10.

We did enjoy our stay and the convenience to many attractions. The staff was very accommodating at the front desk.<BR/>Unfortunately the room we stayed in was older and not one that were recently upgraded.

Positives: The hotel allowed us to check-in early and check-out late.

Negatives: We did not order from the breakfast buffet. It took at least 20 minutes to be served. Thankfully it was worth waiting for.

Reviewer: Not provided on Sun 04 Apr 2010 rated 8 out of 10.

My room was comfortable and clean. The hotel was within easy driving distance of whatever you can think of. The pool area was far better than I had expected from reading reviews. The staff was helpful. The on-site restaurant was fast and the breakfast buffet hit the spot. Check-out was a breeze.

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Positives: This hotel was comfortable and the pool area was far better than expected.

Negatives: I really don't have anything negative that comes to mind about my stay at this property. Good experience in all categories.

Reviewer: Not provided on Sat 30 Jan 2010 rated 9 out of 10.

The hotel quality and staff was both above average. I would recommend this hotel.

Positives: I enjoyed the location and nearby amenities.

Negatives: Nothing.

Reviewer: Not provided on Mon 04 Jan 2010 rated 8 out of 10.

The Renaissance Hotel was conveniently located. The common areas were very attractive. There was nothing special about the room itself. It was clean and comfortable, but not at all luxurious.

Positives: The reception area was lovely.

Negatives: The room was not what I would consider 4 star..

Reviewer: Not provided on Mon 21 Dec 2009 rated 10 out of 10.

Upscale property with a friendly and responsive staff. The pool area is well maintained and clean, very nicely laid out with a hot tub, waterfall into the poll, and bar. Free coffee in the lobby.

Positives: Great property, friendly staff and heated pool.

Negatives: In flight path of Boca Raton Airport and airport is just across the highway.

Reviewer: Not provided on Sat 19 Dec 2009 rated 8 out of 10.

Thanks to Priceline I definitely got my moneys worth at this hotel. The beds and pillows were excellent. The only downfall is that the doors are not soundproof and unfortunately for us there was a wedding there on the weekend and all the drunks from the reception had a party in the hallway at 1 am. Except for that one day everything was fine.

Positives: The beds were comfortable.

Negatives: The lack of a fridge in the room and the pool was like a sauna.

Reviewer: Not provided on Wed 09 Dec 2009 rated 4 out of 10.

I was disappointed. The room was not anything like what we expected.

Positives: The location.

Negatives: The shower - it was clogged and would flood.

Reviewer: Not provided on Mon 05 Oct 2009 rated 10 out of 10.

Great.

Positives: Location, cleanliness, and friendliness.

Negatives: None.

Reviewer: Not provided on Thu 10 Sep 2009 rated 8 out of 10.

Very much a businessman's hotel. Convenient to highways and central location - but in Florida, I prefer to be directly on the beach when possible.

Positives: Nice size, easy parking, nice outdoor bar area.

Negatives: Elevator closed for maintenance - no notice.

Reviewer: Not provided on Mon 07 Sep 2009 rated 10 out of 10.

The hotel was clean and the staff was wonderful! They were great with my children!

Positives: The staff bent over backwards to make us happy.

Negatives: Nothing.

Reviewer: Not provided on Tue 04 Aug 2009 rated 8 out of 10.

Overall the hotel was very nice and we were very comfortable. Could have just been an off day for our housekeeper.

Positives: The pool area was beautiful, the food was very good and the staff responded to a problems quickly.

Negatives: Housekeeping did not replenish all of our towels or the coffee condiments. Left used wash cloth in tub and did not clean sink.

Reviewer: Not provided on Tue 04 Aug 2009 rated 8 out of 10.

The hotel staff was extremely helpful and friendly. The decor is upscale and the pool area was amazing. My favorite was the everyday happy hour with great drink specials and $5.00 appetizers.

Positives: I loved the decor of the hotel.

Negatives: The room smell when I first got in there was a little musty.

Reviewer: Not provided on Mon 03 Aug 2009 rated 10 out of 10.

I loved the hotel, it was well worth the money I spent.

Positives: Very nice hotel, pool was amazing, staff was very helpful.

Negatives: The

Reviewer: Not provided on Wed 17 Jun 2009 rated 9 out of 10.

The hotel was beautiful and exceeded my expectations. During the day it was great to be at Grand Central, very convenient. At night there is nothing close by unless you want to go to Time Square.

Positives: The Lobby was gorgeous and right in Central Station.

Negatives: The location at night was scarey.