SpringHill Suites

Reviewer: Not provided on Wed 03 Sep 2008 rated 10 out of 10.

The staff was friendly and very helpful. The rooms were immaculate and very comfortable, spacious, attractive and welcoming. The pool area and lobby were both very nice. We were visiting Mystic and the hotel was located within minutes of everything, the Seaport, Mohegan Sun and Olde Mystic Village. They had made your own waffles at the continental breakfast, we along with other guests were excited about them! We had a very pleasant trip.

Positives: Staff, room, everything was excellent, especially the continental breakfast.

Negatives: Although there are stores close by there was also an abandon building.

Reviewer: Not provided on Wed 03 Sep 2008 rated 9 out of 10.

The gentleman at the desk were extremely friendly and helpful. There recommendations for restaurants and activities were excellent.

Positives: The separate desk area was very nice.

Negatives: The breakfast area was too crowded.

Reviewer: Not provided on Wed 28 May 2008 rated 8 out of 10.

Overall, this hotel was great. The room was cleanly, and the staff was attentive to my needs. Breakfast could have been improved by stocking the breakfast bar with more food. For example, eggs and sausages were frequently unavailable.

Positives: The staff was very friendly and attentive.

Negatives: Breakfast food quality was mediocre.

Reviewer: Not provided on Wed 27 Feb 2008 rated 8 out of 10.

Save your money and stay here instead of the way overpriced hotels at the casino. The rooms are great - clean suites with fridge, TV, sink, etc. The free continental breakfast has real food (not just muffins and cereal) and the hotel staff is super friendly. Its only 15 minutes from the casino.

Positives: Very close to the casinos, clean, comfortable and quiet with lots of amenities.

Negatives: The hotel shuttle to the casino only runs every 2 hours and ends early (around 1am).

Reviewer: Not provided on Sun 29 Jul 2007 rated 10 out of 10.

My wife has back problems, and the extra pillows, and comfortable bed was great. The desk attendant (El Salvadoran lady) was extra helpful, the indoor pool and hot tub were wonderful, the room was bright cheery and spacious. The kitchenette was great, well cared for continental breakfast, with wide selection of food. Shuttle to casino, and list of close restaurants and attractions were easy to find. We were very tired after touring NYC two days and Mystic Seaport, we were able to rest, in a bright cheery, comfortable room, very clean carpets, beds, sheets, bathrooms were very clean, price was great too.

Positives: Room was bright cheery and comfortable, beds especially.

Negatives: No Kleenex.

Reviewer: Not provided on Sun 29 Jul 2007 rated 10 out of 10.

I would recommend this hotel to any of my friends or family. The rooms were very clean and comfortable. The staff was friendly and helpful. It was easy to get to and had attractions close by.

Positives: Bed was comfortable; room was very clean.

Negatives: Nothing.

Reviewer: Not provided on Tue 24 Jul 2007 rated 10 out of 10.

We had an excellent stay at this hotel. The room was perfect for people with young children, as there was a separate area for my daughter to go to sleep at 7pm without us disturbing her. We really liked the conveniences of having a fridge, sink and such right in the room.

Positives: The separate area was the perfect space for my 1yr old.

Negatives: Nothing.

Reviewer: Not provided on Tue 02 Jan 2007 rated 10 out of 10.

This hotel was great, clean, and the beds were comfortable. Close to area attractions. The price was fantastic.

Positives: The price, cleanliness and comfortable bed. Awesome.

Negatives: Nothing.

Reviewer: Not provided on Tue 24 Oct 2006 rated 7 out of 10.

Although they gave our room to someone else they had another the same that they gave us. Therefore it was not a big deal. The restaurant staff were loud, talking about their personal lives where the customers could hear, they were also very slow. Food was good.

Positives: The staff were friendly. They let us check in before noon.

Negatives: When we got our room in the middle of the night they had gave our room to someone else.

Reviewer: Not provided on Wed 13 Sep 2006 rated 10 out of 10.

We were very pleased with the hotel and staff. This was our honeymoon so receiving a Marriott suite hotel exceeded our expectations. We also enjoyed having the fridge and microwave as we traveled by car so we had brought perishable items. Upon arrival the manager offered to comp our shuttle passes to the Mohegan Sun Casino as a wedding gift - Nice Touch !!! That saved us $24.00 our first night plus we also received $10.00 off each of our dinners and a $10.00 bet for both of us as well. Any questions we had about the area, best attractions and where to get the best seafood were answered very nicely so we did not waste time or money. I would recommend Springhill Suites to anyone looking to travel the Mystic Connecticut area.

Positives: It was conveniently located to all attractions we were interested in seeing.

Negatives: Breakfast was good however they could change the meats up a bit and add fresh fruit -served sausage every day.

Reviewer: Not provided on Tue 08 Aug 2006 rated 10 out of 10.

This is a well run, excellently maintained hotel with friendly helpful staff. John and Clayton were especially good at giving us directions over the phone so we could find the hotel. Our second night we stayed at a nearby Days Inn and it did not compare to Springhill Suites. My granddaughters loved the waffle maker at the breakfast bar and will now continue to rate hotels against their stay at a Marriott. Best regards, Frances Godin

Positives: The amenities include washer & dryer, cookies on the counter, pool.

Negatives: Very, very difficult to find.

Reviewer: Not provided on Tue 25 Oct 2005 rated 7 out of 10.

Property is billed as 'Suites'. In actual its more of a wannabee. Room has unstocked mini fridge along with microwave and mini sink. Room had two double beds that otherwise comfortable, are too small for most couples. Tacky bed linens with stripes of lime and yellow. Nice fluffy pillows. TV does not face beds. Couch and chair consist of the cheapest furniture I've ever seen (Not even good enough for Wal Mart). Breakfast area a nice touch. Clean room but not up to my standards compared with most properties. I would not stay here again.

Positives: Nice free breakfast.

Negatives: Asked for king, got double. Front desk staff never informed me.

Reviewer: Not provided on Tue 30 Aug 2005 rated 9 out of 10.

This hotel is renovated with the SpringHill new color combinations and bedding. The bed is very comfortable. The included breakfast has a wide selection of items.

Positives: Breakfast is great - with make-yourself waffles!

Negatives: A little bit difficult to find, especially coming from west.

Reviewer: Not provided on Tue 30 Aug 2005 rated 10 out of 10.

We wewre very pleased with the hotel and delighted with the price.

Positives: The room was fantasitic, clean, nicely decorated

Negatives: none

Reviewer: Not provided on Thu 07 Jul 2005 rated 10 out of 10.

The hotel was very nice and convenient to both 395 and 95. I would definately recommend it to anyone.

Positives: The hotel staff was very accomodating.

Negatives: The crowd at breakfast was a little overwhelming.

Reviewer: Not provided on Tue 05 Jul 2005 rated 10 out of 10.

Overall it was an excellent bargain and close enough to the casinos. The breakfast buffet was excellent compared to many other complimentary buffets I've eaten at. The beds were the only downfall for me. There is no fitted bottom sheet, only a flat sheet and it wasnt large enough to tuck under the matress so everytime you moved the sheets moved with you. By morningtime all she sheets were bundled up and it made for an uncomfortable sleep. If this small problem is remedied I would say it was a 10 for the price.

Positives: The complimentary breakfast buffet was very good and they offered a shuttle to Mohegan Sun with free Dinner coupons

Negatives: The beds were not real comfortable and the sheets kept moving around under you

Reviewer: Not provided on Tue 05 Jul 2005 rated 6 out of 10.

We only stayed one night and found the location to be convient to the highway but not as close to "Mystic" as we anticipated. The hotel itself appeared clean and well kept but the bedding was smelly and a pillow case was stained. The front desk was not visable at all times, waited for 5 minutes for someone to be at the front desk to get directions to local fireworks. The indoor pool area was clean and quiet, A fairly enjoyable stay.

Positives: The free breakfast, the nice kept indoor pool

Negatives: the bedding smelled and was stained, no outdoor pool