Comfort Suites

Reviewer: Not provided on Thu 17 Feb 2011 rated 9 out of 10.

I think this hotel is great for a 1 or 2 night stay, the rooms are big and clean and was not far from the casino and they also had a free shuttle to the casino which gave us a free 10 dollar bet and 10 dollars to eat with so that alone was worth the price of the hotel, the only way to travel.

Positives: Staff very nice and a very nice breakfast in the morning and coffee in lobby all day and night.

Negatives: Maybe the location was not the best, but was ok for what we needed it to be.

Reviewer: Not provided on Mon 07 Feb 2011 rated 9 out of 10.

This was one of the better restaurants I've stay in, the CSR was very good. The bed was comfortable, and the room was clean.

Positives: The was very knowledgeable, helpful, and personable.

Negatives: A little far from restaurants.

Reviewer: Not provided on Sat 01 Jan 2011 rated 9 out of 10.

This hotel was great for us, we were going to Mohegan Sun and wanted to stay over night rather than a day trip. The room was nice and comfortable.

Positives: The room was clean and the bed was very comfortable.

Negatives: The person at desk booked us into a room that was already occupied! Luckily we could hear them through the door or it might have been embarrassing.

Reviewer: Not provided on Thu 04 Nov 2010 rated 2 out of 10.

Check in staff was inattentive, I clearly wanted info on shuttle van and was not told to reserve a seat. The floor of my room was not cleaned in the corners, the freezer had 3 inches of frost. The food was not enjoyable.

Positives: Bed was comfortable.

Negatives: Check in staff.

Reviewer: Not provided on Wed 27 Jan 2010 rated 6 out of 10.

I would use this hotel again, but at a much lower price.

Positives: The bed was comfortable.

Negatives: Not very attractive.

Reviewer: Not provided on Tue 01 Dec 2009 rated 6 out of 10.

It was alright for the money. Would stay there again if I had to. Hated that the staff didn't exhibit customer service and also the shuttle driver was drunk, didn't have any comprehension as to who was on the shuttle and had run a red light while driving us to the casino. My friend and I had taken a cab back that night. Also shuttle times should be in line with the casino operating hours.

Positives: I

Negatives: The drunk shuttle driver who ran a red light, the staff who seemed to rush when describing information, I was itchy after sleeping in that bed.

Reviewer: Not provided on Wed 10 Sep 2008 rated 7 out of 10.

Overall, the stay was not bad. The location near the casino was very convenient and it was also quite affordable. We felt it was also nice that they had a free shuttle to the casino. The shuttles were very high in demand. It might be helpful to have more shuttles. What can you really expect for the shuttles being free though? The staff was helpful and courteous. We would definitely stay here again and recommend it to anyone who wants to stay overnight at the casino but can't afford their ridiculous prices for their rooms on site.

Positives: Great location and friendly staff.

Negatives: Room smelled a little stale. A little bit of someone else's hair was in our shower and on our towels.

Reviewer: Not provided on Wed 19 Mar 2008 rated 7 out of 10.

This hotel served it's purpose for what we wanted. I was a little disappointed. The room just did not feel like it was clean. The bathroom was the worst. The shower curtain was moldy and there was no ceiling fan. The paint was peeling over the shower. The heat in the room took, 15 minutes to work. It blasted cold air until then! Like I said, it served it's purpose, but I don't think that I would stay there again.

Positives: The location near Mohegan Sun Casino.

Negatives: The room did not meet my expectations for the price.

Reviewer: Not provided on Tue 08 Jan 2008 rated 1 out of 10.

This place was disgusting! The shuttle driver was a maniac, drunk, text messaging while driving, talking on cell while driving, the pool was shut down, the Jacuzzi was shut down, or keys didn't work, the heat didn't work, and the shuttle only ran once an hour with a rock concert going on and we missed half the show!

Positives: Nothing.

Negatives: Filthy rooms, no pool working, nor Jacuzzi, no shuttle keys didn't work.

Reviewer: Not provided on Thu 23 Aug 2007 rated 8 out of 10.

Hotel overall was very pleasant. A little off the main roads but nice. Would stay again when visiting the area.

Positives: Quiet and friendly. Nice continental breakfast.

Negatives: Bathroom door hinges need oiling. Squeaked a little.

Reviewer: Not provided on Mon 20 Aug 2007 rated 9 out of 10.

Everything was fine except the shuttle to the Casino, we had tickets to a concert at 7 pm we checked in at 4 pm and was told the five and six shuttles were full. When we told the girl she didnt even offer a solution, we had to find out about a cab, we cost us extra money, we booked into this hotel for the shuttle and closeness to Casino. It was the only disappointment about the trip.

Positives: Its location and its room rate.

Negatives: They were not too informed about their shuttle to the Casino.

Reviewer: Not provided on Wed 11 Jul 2007 rated 9 out of 10.

Pleasant stay. Friendly staff. Would stay there again.

Positives: Very nice breakfast buffet.

Negatives: Given wrong information regarding shuttle pick up.

Reviewer: Not provided on Mon 23 Oct 2006 rated 8 out of 10.

This hotel is an excellent choice for the person who wants to go to Mohegan Sun without spending a lot on a room in the actual casino. This hotel offers a free shuttle service to and from Mohegan Sun that runs well into the night. And they even give you a ten dollar food voucher and a ten dollar bet voucher. For the price of the room, you can't beat it.

Positives: Very clean hotel, nice staff.

Negatives: The bar should be open for a longer amount of time.

Reviewer: Not provided on Fri 08 Sep 2006 rated 3 out of 10.

This is the 1st time for us to stay in this hotel and will be the last. The good thing about this hotel is the location. it is very close to all the attractions in the area, e.g. Mohegan Sun casino is just a short 10 minutes drive. The hotel also has a sauna and indoor pool free for guests. But the staffs in the hotel is not friendly at all. Every time I felt like I was being treated as a low-priority guests e.g., I was given a smoking room and the staff didn't want to change it, a good place for good deals, now I feel I am compromising a lot of quality for cheap rates. A good deal only make sense when you can get the same or at least similar quality for less money.

Positives: Location. Closed to all attractions in the area.

Negatives: Smoking room, staffs not helpful and did want to accommodate the needs of guests.

Reviewer: Not provided on Fri 28 Jul 2006 rated 8 out of 10.

Good deal considering free shuttle to Mohegan Sun, with coupon for free buffet and the continental breakfast included. Good choice for a brief visit and not worrying about having to drive home from the casino.

Positives: Free shuttle service to Mohegan Sun w/ free coupon for buffet was great deal.

Negatives: Front desk staff not very friendly.