Four Points By Sheraton

Reviewer: Not provided on Mon 26 Sep 2011 rated 6 out of 10.

Decent 2.5 to 4 star hotel. Carpets really look old and are a terrible color. The hotel building is also quite old and my room had a view of a wall.

Positives: The location suited me for work.

Negatives: Carpets in rooms have an old damp smell and the look is really old.

Reviewer: Not provided on Sun 25 Sep 2011 rated 10 out of 10.

Staff is excellent! Rooms was very spacious and the bed hugs you.

Positives: The air quality in the room was great! fresh air all through out.

Negatives: No swimming pool.

Reviewer: Not provided on Tue 05 Jul 2011 rated 10 out of 10.

Great place. Good value.

Positives: Free wi-fi.

Negatives: Exterior and parking lot need upgrades.

Reviewer: Not provided on Fri 03 Jun 2011 rated 7 out of 10.

I liked this hotel for the Priceline rate of 65 including tax and fees. The beds were comfortable, the room we were given after we changed rooms was quiet (main request at check in). The hotel staff was friendly. The TV worked well, they had free (but not very good) coffee and tea available in the morning. The toiletries offered were cheap and would not want to use the shampoo or conditioner. If I had to pay the regular rate of 100 plus, I would be dissatisfied with the ambiance of the room. For the price it was a very acceptable room and hotel.

Positives: We had to change rooms to get non adjoining room, but the second room was very quiet!

Negatives: The wall paper was buckling and the look of the hotel was really more like a holiday express.

Reviewer: Not provided on Fri 01 Apr 2011 rated 5 out of 10.

The front desk did credit my membership 500 points for all the problems I had with the room - broken bed, phone not working, cable channels not in sync so I had to go out and spend $ off site to see the NCAA game. I was disappointed that the front desk did not automatically offer some form of customer service. I had to go downstairs and personally ask for some form of compensation. I wanted a plate of wings ($8), but the lady was not very friendly. It was though I was the problem and not that I had more than one issues with my first room. For this reason, I will not stay there again.

Positives: Location.

Negatives: I had to change rooms - bed was broken in first room and cable channels did not work.

Reviewer: Not provided on Thu 17 Mar 2011 rated 9 out of 10.

Hotel was very short distance off Rt 15/Merritt Parkway. It was the closest of listed hotels to downtown S. Norwalk, and Metro North trains to NYC. There appeared to be a number of business travelers. Dining and lounge available, though we arrived late and departed early and didn't use these services.

Positives: Close to train service into NYC.

Negatives: Room needed minor maintenance. Coffee pot was broken. Nearest ice maker not functioning.

Reviewer: Not provided on Wed 19 Jan 2011 rated 9 out of 10.

Overall, thoroughly enjoyed my stay. All staff was friendly and professional. The free WiFi was icing on the cake for me. I initially had some trouble connecting via WiFi, but Four Seasons staff directed me to contact their outside networking vendor who immediately resolved the issue. The beds were much more comfortable than was expected. The location was convenient - easy access to several major highways. Ample local restaurants and spots for entertainment.

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Positives: Ample parking, complimentary tea/ coffee and WiFi in the rooms, friendly and respectful housekeeping staff.

Negatives: No swimming pool, fitness center only had 3 machines, business center only had 1 computer.

Reviewer: Not provided on Sun 02 Jan 2011 rated 7 out of 10.

Old building, but still comfortable. But no supermarket nearby.

Positives: Has enough space in room.

Negatives: Old building / no supermarket nearby.

Reviewer: Not provided on Wed 22 Dec 2010 rated 5 out of 10.

Horrible customer service having to pay for fridge and microwave!

Positives: We were given free breakfast for 1 morning.

Negatives: You must pay for everything! Fridge, and Microwave!

Reviewer: Not provided on Thu 07 Oct 2010 rated 7 out of 10.

Hotel was clean and well maintained. The elevator was very noisy and right next to our room. You could hear every noise in the bathroom. Beds were too soft for me.

Positives: Convenient.

Negatives: Our room was right by a very noisy elevator.

Reviewer: Not provided on Sun 11 Jul 2010 rated 10 out of 10.

Excellent location, very helpful staff and friendly as well.

Positives: Location.

Negatives: Refrigerator.

Reviewer: Not provided on Mon 14 Jun 2010 rated 10 out of 10.

Pleasant, staff wonderful, clean and easy to find.

Positives: The hotel staff was friendly which I appreciated because I was alone.

Negatives: Nothing.

Reviewer: Not provided on Fri 29 May 2009 rated 8 out of 10.

Conveniently located to both major highways, the hotel was easy to find and easy to check into. The beds were comfortable, the bathroom well soundproofed, and the internet easily accessible with no connection problems. Because it was a holiday weekend, the breakfast menu was limited, and we ate at a not-very-nearby diner.

Positives: Reception staff on arrival (new hire) was exceptionally fine.

Negatives: Walls too thin, piece of tissue left on bathroom floor.

Reviewer: Not provided on Wed 26 Nov 2008 rated 9 out of 10.

GREAT location!<BR/>Very<BR/>nice rooms (except the recliner seriously needed replacing), great for anyone with walking issues (small lobby and close rooms), very quiet! Really comfy beds (at all Sheraton's that I've stayed at)!

Positives: Comfy beds ,GREAT location, overall really nice.

Negatives: Really dirty and

Reviewer: Not provided on Wed 10 Sep 2008 rated 9 out of 10.

Nice place, easy to be at.

Positives: Friendly staff, great beds.

Negatives: Air conditioner leaked.

Reviewer: Not provided on Thu 04 Sep 2008 rated 7 out of 10.

Clean, friendly and convenient but it is definitely not a romantic destination!

Positives: Right off the Merritt Parkway so it is very convenient.

Negatives: The view out of the room was ten feet of space before a wall of rock. They blasted the hill to build the hotel.

Reviewer: Not provided on Wed 03 Sep 2008 rated 8 out of 10.

Clean, well maintained hotel within easy driving distance to NYC. Staff was helpful, but need more experience in providing directions and information about the area. We needed to use an internet map search to find directions to the local seaport area. Hotel is quiet and security at night is very tight. Breakfast is not included, nor is a simple breakfast buffet provided.

Positives: People were friendly and helpful. Room was well maintained and clean.

Negatives: Breakfast was not included; no breakfast buffet was available.

Reviewer: Not provided on Tue 05 Aug 2008 rated 9 out of 10.

Our air conditioner would not turn off, when we came back to room at 11:00 PM, the room was 64 degrees. Front desk did not have anyone to fix problem but they moved us to a room close by.

Positives: Staff was courteous and friendly.

Negatives: Everything was okay.

Reviewer: Not provided on Wed 23 Jul 2008 rated 9 out of 10.

Average with great staff.

Positives: Front desk manager, perfect customer service, give him a raise!

Negatives: Trouble with ice makers, electrical outlets in bathroom not working.

Reviewer: Not provided on Mon 28 Apr 2008 rated 10 out of 10.

An excellent place to stay whether for business or pleasure. The staff, in particular Daisy, were made our stay pleasurable, enjoyable, and extremely comfortable. The beds were second to none, and facilitated a restful nights sleep.

Positives: Everything, I believe that it was underrated.

Negatives: The quality of the food.

Reviewer: Not provided on Mon 07 Apr 2008 rated 9 out of 10.

There was free, good coffee in the lobby during breakfast hours, super-friendly front desk staff, two internet computers available, comfortable (neutral-colored) room, lots of good pillows, perfect bathroom, wall thermostat, plush carpet in hallways, two internet computers off the lobby. Great location near restaurants and shopping. A problem with my mother-in-law's heating unit in her room prompted a change in room and free breakfast vouchers. I wished that I could have stayed more than one night!

Positives: Comfortable; two internet computers available.

Negatives: Inattentive waitress service at restaurant/breakfast.

Reviewer: Not provided on Thu 03 Apr 2008 rated 8 out of 10.

Good location and clean rooms. The beds were pretty comfortable.

Positives: Common areas.

Negatives: Elevator not working well.

Reviewer: Not provided on Mon 10 Mar 2008 rated 9 out of 10.

Hotel is in a good location. The rooms are pleasant and clean. They include a free bottle of water and free internet access.

Positives: Clean, modern, pleasant.

Negatives: Nothing.

Reviewer: Not provided on Thu 28 Feb 2008 rated 9 out of 10.

Enjoyed my stay.

Positives: Location.

Negatives: Should have a few rooms available for smokers.

Reviewer: Not provided on Fri 22 Feb 2008 rated 10 out of 10.

This hotel was very pleasant to stay at. The bed and bedding were clean and comfortable, the room was a good size, and the bathroom was spacious and clean. The hotel staff were friendly and helpful. Worth the money!

Positives: The rooms very clean. The beds were comfortable and clean.

Negatives: Maid service comes pretty early. Not good for people who like to sleep in.

Reviewer: Not provided on Mon 18 Feb 2008 rated 9 out of 10.

Very convenient location off of rte 15 clean comfortable efficient check-in and check-out.

Positives: Comfortable bed, nice toiletries, quick & efficient check-in and out.

Negatives: Room smelled of old smoke.