Four Points By Sheraton

Reviewer: Not provided on Mon 05 Sep 2011 rated 8 out of 10.

The humidity in the hotel was so bad everything felt damp. They have been undergoing construction for over a year.

Positives: It does have a restaurant on premise.

Negatives: It has been undergoing various renovations for the last year.

Reviewer: Not provided on Wed 24 Aug 2011 rated 2 out of 10.

Because of the noise level until 3:3:00 am, we have a very sour taste of staying at this hotel. For that reason, I can't write a fair review. It was probably the worst night we've ever experienced in a hotel. There were quite a few people complaining when I put in my complaint. All we got was, "We're awfully sorry, we know all about it".

Positives: The room was clean and comfortable.

Negatives: The noise level was horrendous. People yelling, screaming, banging doors, fooling around in the hall until 3:00 am. The worst night ever in a hotel!

Reviewer: Not provided on Tue 22 Feb 2011 rated 9 out of 10.

Very very nice 3-star hotel. Would love to come back again. Pool was very clean, no chlorine smell, can see bottom very well.

Positives: In the top 10% of 3-star hotels! Like it a lot! Very clean pool.

Negatives: Only one public computer. Can do much better with two.

Reviewer: Not provided on Fri 24 Dec 2010 rated 3 out of 10.

Had to change rooms 3 times before I received a room that was not either dirty or noisy due to hall way noise until 2 am.

Positives: Close to where I was working.

Negatives: Dirty and noisy.

Reviewer: Not provided on Wed 03 Nov 2010 rated 1 out of 10.

The location is awful. Club/restaurant drinkers take up all spaces in the front parking lot. Carpets not clean/fresh. Rooms only adequate. Non-smoking room we had last time reeked of cigarette smoke. And now, after 3 1/2 days, hotel has still not removed a $50 hold for incidentals from my bank account when I gave them a debit card, knowing I'd have no incidental expenses between 10 PM when I arrived and 6:30 AM when I left.

Positives: Nothing

Negatives: I checked out 3 1/2 days ago. Used a debit card for incidentals. They still have not removed hold!

Reviewer: Not provided on Sun 25 Jul 2010 rated 9 out of 10.

Excellent location, incredibly attentive and friendly staff. Perfect stay.

Positives: Incredibly friendly staff; great location.

Negatives: Noisy air conditioner.

Reviewer: Not provided on Mon 05 Apr 2010 rated 8 out of 10.

Clean hotel in a good, safe location and close to the highway. There is nothing that I disliked about this hotel. I am a business traveler and this hotel fits my needs perfectly.

Positives: Clean hotel in a good, safe location and close to the highway.

Negatives: There is nothing that I disliked about this hotel.

Reviewer: Not provided on Mon 05 Oct 2009 rated 10 out of 10.

We really enjoyed our stay here. Front desk staff was very friendly, good free coffee, and nice rooms.

Positives: Very friendly front desk staff, and the pool was open late.

Negatives: Bed could have been a little more comfortable, but it wasn't bad.

Reviewer: Not provided on Tue 07 Jul 2009 rated 6 out of 10.

Overall, this hotel was very convenient, incredibly affordable, and a very nice place to stay for 2 nights. The staff was friendly, the lobby is very welcoming and warm, and nicely furnished, and the room was clean and comfortable. It was obvious that while many areas in the hotel had been recently renovated, the pool was not one of them -- the skylight/roof area is rusting and old, and the entire space needs a paint job. The wireless internet had a poor signal throughout our stay, and so was not an option for getting online. We were also disturbed by the cleaning staff before 10am both mornings. There was no "do not disturb" sign in the room to put on the door. Otherwise, no major issues, and I would go back for the convenience and proximity to family members we were visiting.

Positives: Lobby very nicely furnished.

Negatives: The wireless Internet access had a poor signal and did not allow us to go online.

Reviewer: Not provided on Thu 16 Apr 2009 rated 9 out of 10.

The Hotel staff was very friendly and helpful. I recommend the staff to make sure that guest bring the laugage carts back for everyones use. The indoor swimmimg area could have been a liitle warmer and we could have used the pool longer. Over all my stay was great.

Positives: The hotel allowed me to do a eary check in for no extra charge and a late check out.

Negatives: The indoor swimming area could have been warmer.

Reviewer: Not provided on Wed 08 Apr 2009 rated 5 out of 10.

The staff was very nice but the cooling/heating system was outdated as was the bathroom.

Positives: Easy to locate from the highway.

Negatives: The rooms need to be updated. Bed linens were nice but bathroom was rundown.

Reviewer: Not provided on Wed 25 Mar 2009 rated 7 out of 10.

Not bad, but I would think hard about taking a lady friend there for a romantic interlude. Good for just plain business travel with the excellent sport's bar.

Positives: The staff was very helpful and very courteous.

Negatives: Hotel is showing its age. It's little dinghy and dark. Bathrooms leave a little to be desired in terms of cleanliness.

Reviewer: Not provided on Thu 19 Mar 2009 rated 9 out of 10.

This is the second time we stayed at the hotel. Our stays have been pleasant. The beds were comfortable the staff was cordial.

Positives: Hotel is clean, room is comfortable, staff was helpful.

Negatives: Staff forgot to pickup our breakfast card on the door but delivered it timely and did not charge for the breakfast.

Reviewer: Not provided on Thu 18 Dec 2008 rated 10 out of 10.

We had a heat outage at home and needed a warm place to sleep near the kid's school at a reasonable price. The hotel staff provided gracious hospitality and my family experienced the night as like a mini-vacation with the oversized fluffy pillows, indoor pool, quality toiletries, cable television and weight room. They asked if we could go back for another mini vacation.

Positives: The attention and helpfulness of the staff.

Negatives: No complaints. It was wonderful.

Reviewer: Not provided on Mon 01 Dec 2008 rated 10 out of 10.

We arrived at 8 pm on Thanksgiving night and were greeted by the Hotel Manager. When I asked if he'd been able to celebrate Thanksgiving, he said, "I am celebrating here while my wonderful employees celebrate with their families!" Our stay at this hotel was amazing!

Positives: The ease of check-in, the friendly staff and the excellent room.

Negatives: The pool was supposed to be inside and heated. It was inside but was not heated.

Reviewer: Not provided on Tue 30 Sep 2008 rated 9 out of 10.

We have stayed in this property over the years since it opened in the late 1990s as a Ramada Inn. Sheraton's management has improved it by cleaning it up, and running it more smoothly. We would stay there again.

Positives: Staff did their best to accommodate us.

Negatives: TV was old; and why can't hotels provide a better music system than a clock radio?

Reviewer: Not provided on Tue 09 Sep 2008 rated 5 out of 10.

Not at all what I would expect from a Sheridan Hotel. Hotel staff; average at best. Just an okay experience. Rooms not "detailed" cleaned.

Positives: Free buffet at happy hour at restaurant.

Negatives: Remodeling, smelled like glue, hotel staff just ok, detail cleaning in room had allot to be desired.

Reviewer: Not provided on Wed 03 Sep 2008 rated 9 out of 10.

The hotel met our needs. They are doing some renovations at this time that maybe concerning to some travelers. The staff was number 1, from the front desk to the housekeeping staff, they were all welcoming, knowledgeable, outgoing and smiling.

Positives: Staff was very helpful and friendly.

Negatives: The room was smaller than I expected.

Reviewer: Not provided on Wed 20 Aug 2008 rated 7 out of 10.

The hotel over all was great the staff was nice and very kid friendly. But on the last night we were there we went to a family outing all day when we came back housekeeping did not clean our room.

Positives: The staff was very nice.

Negatives: The cost of breakfast was a bit much!

Reviewer: Not provided on Mon 11 Aug 2008 rated 8 out of 10.

Rooms are ok, the hotel needs better soundproofing.

Positives: The Bar.

Negatives: Noisy.

Reviewer: Not provided on Mon 11 Aug 2008 rated 7 out of 10.

Good customer service and clean environment. The rooms were a little small for my taste but it had a good looking pool.

Positives: It had a pool and good service.

Negatives: The rooms were too small.

Reviewer: Not provided on Mon 30 Jun 2008 rated 7 out of 10.

Friendly and clean.

Positives: Convenient location for our trip.

Negatives: Did not like that the picture fell off the wall and landed on me in bed!

Reviewer: Not provided on Sat 28 Jun 2008 rated 8 out of 10.

We enjoyed our stay. Everything met our expectations.

Positives: Very convenient, friendly and very clean.

Negatives: There was nothing we didn't like.

Reviewer: Not provided on Thu 15 May 2008 rated 9 out of 10.

Hotel staff were helpful and took care of every little detail. We asked for room service a 12:45 a.m., the kitchen was closed and they turned things back on and took care of us. We were there for a trip to a concert for my daughters 15th birthday and the hotel made it a great trip.

Positives: We called and asked for room service past hours and they still made took care of us.

Negatives: Nothing.