Hilton Hartford Hotel

Reviewer: Not provided on Mon 07 Jun 2010 rated 6 out of 10.

3 pm check-in time not convenient for out of town leisure travelers. The staff was unwilling/unable to accommodate earlier check-ins.

Positives: Good location.

Negatives: Late check-in time.

Reviewer: Not provided on Tue 18 Aug 2009 rated 10 out of 10.

Hotel is located right downtown, near lots of great pubs and restaurants. Fine dining within a 5 minute walk. Great shops just down the street. Perfect location for concerts at the amphitheater.

Positives: Amazing deal. Great spacious room. Friendly staff.

Negatives: Parking is extra.

Reviewer: Not provided on Wed 17 Sep 2008 rated 10 out of 10.

Good hotel and met my expectations.

Positives: Staff was helpful and friendly.

Negatives: Drinks were on the pricey side from the bar.

Reviewer: Not provided on Tue 12 Aug 2008 rated 9 out of 10.

I brought my niece and her friends to CT to see the American Idols tour. Not only were we staying in this hotel, but the American Idols were too! The girls got their autographs and pictures; at the age of 16, it was a dream come true for them! I highly recommend this hotel!

Positives: It's attached to the XL Center and a great place to stay after a concert.

Negatives: It's not near any major shopping areas.

Reviewer: Not provided on Wed 06 Aug 2008 rated 9 out of 10.

The hotel was very nice. Thank you.

Positives: Convenience of hotel location to the event I was attending.

Negatives: The air conditioner stopped working in the middle of the night.

Reviewer: Not provided on Wed 30 Jul 2008 rated 7 out of 10.

This hotel is perfect for those wanting to access nightlife in Downtown Hartford. It is within walking distance to just about everything. The hotel itself is clean and the rooms are comfortable, although the beds are small and there was a piece of our ceiling that was falling down. The staff leaves something to be desired. They are just not the friendliest, nor do they go above and beyond the call of duty - in fact, most of the time they fall just short of their duties. All in all, if you are looking for a clean, safe hotel in Downtown Hartford, within walking distance to everything, and don't mind a little hostility from the hotel staff, I would recommend the Hilton Hartford.

Positives: The location was perfect for where we wanted to go. The hotel was clean and well appointed for the most part.

Negatives: The staff leaves something to be desired, the rooms should be checked after each guest and damage should be taken care of in a quicker manner.

Reviewer: Not provided on Wed 23 Jul 2008 rated 9 out of 10.

The hotel was everything we expected in a three star hotel.

Positives: The hotel was clean, well equipped and the rooms were large.

Negatives: $18 for one nights parking seemed a bit excessive.

Reviewer: Not provided on Thu 15 May 2008 rated 6 out of 10.

I had a brief stay, didn't get to experience the restaurant, fitness room etc., just needed a bed to sleep in so it served it's purpose. Room was pretty generic though.

Positives: The bed was very comfy.

Negatives: Price for movies and parking was high.

Reviewer: Not provided on Tue 22 Apr 2008 rated 8 out of 10.

Nice downtown hotel near civic center.

Positives: Convenient/nice room.

Negatives: Check in area needs upgrade.

Reviewer: Not provided on Thu 17 Apr 2008 rated 7 out of 10.

Was very surprised to see hookers walking out of parking garage as we arrived, as well as the shock of the discounted parking costing almost half a nights stay. Happy overall with the room and beds, however had lack of hot water for shower one morning.

Positives: The beds were nice with ample pillows and the TV channel selection was good.

Negatives: $17 parking in garage after validation! No advance warning of lack of parking options and costs, meters on streets.

Reviewer: Not provided on Tue 15 Apr 2008 rated 9 out of 10.

The hotel was very clean and nicely decorated. The beds were extremely comfortable. We had an excellent breakfast buffet in the cafe.

Positives: The hotel was very clean and the pool area very nice.

Negatives: I did not like having to pay for parking.

Reviewer: Not provided on Tue 15 Apr 2008 rated 8 out of 10.

Nicely appointed hotel; food in the cafe was good, waitress was responsive to our needs, hotel staff was courteous and friendly. Overall good experience, I would recommend this hotel & this service.

Positives: Proximity to the exit ramp; ease of check in & out comfortable room.

Negatives: Nothing.

Reviewer: Not provided on Sun 13 Apr 2008 rated 6 out of 10.

Neat, clean, felt safe in a city that was unfamiliar.

Positives: Room clean and decent size, convenient parking.

Negatives: Breakfast staff -charged 14 for child and adult + did not make aware could order items rather than just partake in buffet.

Reviewer: Not provided on Thu 27 Mar 2008 rated 9 out of 10.

I would stay at this hotel again and again, it was a very good experience and the staff went above and beyond on the service level. What a great place to stay.

Positives: Excellent location/staff was wonderful.

Negatives: The price tag for parking on a daily basis.

Reviewer: Not provided on Thu 27 Mar 2008 rated 9 out of 10.

Hartford Hilton offers a convenient, easy to get to location. Staff is all friendly. Rooms are adequate at star level but nothing exceptional. Pool and exercise area are in general a plus. The hotel can't do anything about the urban view from above (21st century desolate). Restaurant and room service offer a nice range and very good quality. The Sunday brunch is especially attractive.

Positives: Room service food continues to be very good.

Negatives: Disgusting women's shower in locker room near pool: clogged drain with lots of hair!

Reviewer: Not provided on Wed 19 Mar 2008 rated 6 out of 10.

This hotel is a good value overall. It is in Downtown area and is close to many restaurants, concert hall and theatre. Hotel could be quieter in that bathroom pipes made a lot of noise and talking was audible between rooms.

Positives: Hotel was in a good location, close to Downtown events.

Negatives: Hotel was not quiet. Bathroom pipes made a lot of noise and talking was audible between rooms.

Reviewer: Not provided on Mon 10 Mar 2008 rated 5 out of 10.

There was a 2 inch gap under the door. Food was horrible. Pool was over chlorinated.

Positives: It had a nice door knob.

Negatives: Everything.

Reviewer: Not provided on Thu 06 Mar 2008 rated 9 out of 10.

Location, Location, Location!

Positives: Donna in the bar!

Negatives: Hate breakfast buffets - everything was cold, no eggs!

Reviewer: Not provided on Wed 05 Mar 2008 rated 10 out of 10.

Excellent hotel, clean, comfortable bed. Staff was incredibly friendly and helpful.

Positives: Staff was helpful and friendly.

Negatives: Gym was small.

Reviewer: Not provided on Wed 05 Mar 2008 rated 9 out of 10.

Hotel should tell you upfront the parking cost [$17.00} The food was awful for a Hilton.

Positives: Clean and comfortable.

Negatives: The restaurant stunk, poor service, pricey, fair food.