Hyatt Regency

Reviewer: Not provided on Fri 16 Sep 2011 rated 10 out of 10.

Perfect for business traveler. Roomy and comfortable accommodations and friendly and quick service.

Positives: Clean and roomy accommodations.

Negatives: None

Reviewer: Not provided on Mon 29 Aug 2011 rated 8 out of 10.

Have stayed at this hotel many times over the past 10 years. Although never had a bad stay, the hotel is beginning to look tired especially the hallway carpets and room carpets. The hallway carpets are in need of a good cleaning and the room carpet on this visit was very worn and really needed replacement. Maid service was also spotty.

Positives: Good location, clean hallways.

Negatives: Room was not properly cleaned upon arrival. Had to call housekeeping to clean it up. Rugs are very worn in hallways and rooms and need replacing.

Reviewer: Not provided on Sun 21 Aug 2011 rated 7 out of 10.

Clean for the most part. Some areas could have used more attention. The lobby and main area's were recently updated. Not so much for the rooms. The rugs need to be ripped up through out. elevators had issues. My room was comfy, although, i could have just gotten lucky this time. Hotel can be noisy. Thank god my room was way at the end. Its not like i had the option for parking on the street. And considering that its a convention hotel tons of people are coming and going but not staying.

Positives: It was clean for the most part some areas needed more attention.

Negatives: $10 for self parking, its not like they provided a service.

Reviewer: Not provided on Tue 09 Aug 2011 rated 8 out of 10.

Hotel was nice. But was expecting more.

Positives: Like the look of the hotel.

Negatives: Long walk to the room. and they gave me a double bed I wanted a single.

Reviewer: Not provided on Mon 11 Jul 2011 rated 5 out of 10.

Do not stay here. This is a classic case of a hotel that looks gorgeous until you get into your room. In fact, before that, the corridors are less than 3-1/2 star - way less. Due to the hotel layout, the room we were assigned was completely on the back of the hotel. The only way to access the rooms is from the front of the hotel / there is no rear entrance. The parking is in the rear, so you have to make the long walk to the front and then weave your way all the way back to where you just started. If you need ice, take a cab.<BR>The rooms are dated and are in need of upgrade. The first night of our two nights stay was quite uncomfortable. The AC barely worked and we sweated all night long. We complained and they gave us another room on the floor below in the same area of the hotel. They claimed that they did not have a King bed available so, we had to sweat again or take room #2 with 2 double beds. We took the other room, and the AC worked but it was in worse shape otherwise. Do not stay here. They have some nerve claiming this as a 3-1/2 star hotel.<BR>

Positives: Atrium is beautiful.

Negatives: Rooms are in dire need of upgrade.

Reviewer: Not provided on Thu 12 May 2011 rated 8 out of 10.

The hotel is user friendly. The staff is very friendly and helpful. They have been wonderful about shuttling me to work, a mile and 1/2 from the hotel. The bathrooms have grab bars for those of us who need them.

Positives: Toothpaste is provided along with the usual shampoos, soaps, etc. Also, PBS is available on TV and there is a refrigerator for small things.

Negatives: Cleanliness is not as good as usual. I had to request that the desk chair be washed as it was pretty awful when I first arrived.

Reviewer: Not provided on Sun 03 Apr 2011 rated 9 out of 10.

The hotel is great a, busy, and friendly.

Positives: Refrigerator in room very good, large flatscreen TV very nice, comfortable bed.

Negatives: Bathrooms are usually cold and do not benefit from heating in the room.

Reviewer: Not provided on Thu 03 Mar 2011 rated 1 out of 10.

This hotel at one time was nice. The hotel is in desperate need of an facelift. The few things I enjoyed about this hotel was checkout and the atrium which you can tell is the only part of the hotel that is having money spent on it. I will never stay in this hotel if I return to CT again. I'd rather stay in an economy hotel and know what to expect, sleeping in my rental car for the evening would have been a more relaxing time than staying in this dilapidated hotel.

Positives: Leaving.

Negatives: The fact that the alarm in the room was covered with black tape and flashed all night. The toilet overflowed. There was a loud sound from the pipes.

Reviewer: Not provided on Fri 21 Jan 2011 rated 9 out of 10.

The Hotel is fine with very comfortable rooms. Food menu could be considered a little pricey. But, there is no free internet. not even free WiFI in the lobby. inexcusable in my opinion in this day n age. the reason why i won't recommend it.

Positives: The rooms are very comfortable and quiet..

Negatives: There is no free WiFI. Inexcusable this day and age.

Reviewer: Not provided on Tue 12 Oct 2010 rated 9 out of 10.

This is an excellent hotel for a wedding or a big business event. Not an intimate hotel for those expecting a romantic get-away, though once past the conference area, the atrium created a warm and welcoming space that brought the bigness of the hotel down to a more intimate space. The rooms were roomy and comfortable and very quiet!

Positives: Beautiful atrium and comfy rooms.

Negatives: A little too big.

Reviewer: Not provided on Sat 25 Sep 2010 rated 10 out of 10.

Very helpful staff. Extremely beautiful hotel with indoor stream and plants. Beds were very comfortable. Nothing bad to say.

Positives: Very upscale in a convenient location. The staff were extremely helpful and accommodating.

Negatives: I just wish I could have stayed longer!

Reviewer: Not provided on Mon 16 Aug 2010 rated 6 out of 10.

Very large hotel. You have to be prepared to walk a long distance from the parking lot to your room. I was a little disappointed at my room. It was a little dingy and rundown looking and slightly dirty. It needed a good sprucing up. However, the staff was friendly and attentive. Housekeeping never came to clean to my room.

Positives: Very pretty lobby.

Negatives: The hotel room was slightly run down.

Reviewer: Not provided on Thu 20 May 2010 rated 8 out of 10.

Upscale hotel in suburban area. Clean, nice-sized rooms. Comfy bed and nice shower.

Positives: Comfy bed, beautiful enclosed atrium.

Negatives: Toiletries were noticeably lacking, 2 half used rolls of toilet paper, annoying to have to pay for parking in suburban hotel.

Reviewer: Not provided on Mon 08 Mar 2010 rated 8 out of 10.

Professional staff and comfortable rooms.

Positives: Comfortable room.

Negatives: Long check-in time. Computers down.

Reviewer: Not provided on Sun 21 Feb 2010 rated 8 out of 10.

Hotel needs a general upgrading. Long walk from parking lot. No coffee in rooms.

Positives: Rooms were somewhat clean.

Negatives: Shower needs grout cleaning and windows needed painting.

Reviewer: Not provided on Sun 21 Feb 2010 rated 10 out of 10.

The Hyatt Regency was absolutely gorgeous. With the welcome I received and the amenities of the room, I was beyond pleased and have already told many friends that it would be a wonderful getaway or stopover for NYC travelers. Wonderful experience!

Positives: Comfy, cozy, well marked and extremely friendly staff.

Negatives: I got in late and ended up very hungry around 11:45 pm. No vending or room service.

Reviewer: Not provided on Mon 15 Feb 2010 rated 9 out of 10.

Both the fee for parking and<BR/>definitely the fee for internet of $10/day were not expected nor reasonable.

Positives: Atrium for visiting friends.

Negatives: Fee for parking $12/day and fee for Internet $9.95/ day.

Reviewer: Not provided on Wed 06 Jan 2010 rated 8 out of 10.

Overall a good place to stay, hotel staff was a little slow on responses, but can't expect everything for such a great price.

Positives: Rate.

Negatives: Parking, reaction time of staff.

Reviewer: Not provided on Tue 19 May 2009 rated 9 out of 10.

It was a very nice hotel.

Positives: The courtyard inside was beautiful.

Negatives: Paying $10/night for parking and an additional $10/night for internet.

Reviewer: Not provided on Wed 11 Mar 2009 rated 9 out of 10.

While the location is strange, I found the Hyatt Regency to be an attractive, comfortable, clean hotel. There's an atrium restaurant in the center of the hotel with trees that was very pretty.

Positives: Comfortable, nice sized room.

Negatives: They charged for internet use. Also, parking.

Reviewer: Not provided on Thu 29 Jan 2009 rated 9 out of 10.

I really don't understand why a high end hotel like the Hyatt needs to nickle-dime you for the internet, when the more mainstream hotels provide the service as part of the room cost.

Positives: Quality and

Negatives: The need to pay for your internet.

Reviewer: Not provided on Mon 22 Dec 2008 rated 8 out of 10.

Great lobby, I arrived late and dinner at the Gazebo was maginal. The mashed potatoes were cold and lumpy, the chicken was just ok. The bed was quite hard. There is one bank of elevators. My room was the absolute furthest from the elevators.

Positives: The atrium lobby was spectacular.

Negatives: Room was located farthest from the elevator.

Reviewer: Not provided on Fri 12 Sep 2008 rated 9 out of 10.

The atrium courtyard made this hotel spectacular.

Positives: Beautifully appointed.

Negatives: Parking ten miles away without luggage carts.

Reviewer: Not provided on Tue 09 Sep 2008 rated 3 out of 10.

Nice staff. Terrible hotel.

Positives: Friendly staff.

Negatives: Outdated room, old TV, not clean, shoddy appearance.

Reviewer: Not provided on Sun 07 Sep 2008 rated 8 out of 10.

Very clean with friendly staff. Meals were over priced. Have to pay for internet service if you want to go on line.

Positives: Clean and friendly.

Negatives: $10.00 per day for internet use.

Reviewer: Not provided on Sun 07 Sep 2008 rated 10 out of 10.

Great hotel. Great location, nice people.

Positives: It is a nice property.

Negatives: The parking is a bit far from the rooms.

Reviewer: Not provided on Sat 23 Aug 2008 rated 10 out of 10.

The hotel is beautiful and the staff go out of their way to make you feel happy!

Positives: All the staff did the utmost to accommodate all my needs!

Negatives: The staff makes you want to go back.

Reviewer: Not provided on Mon 18 Aug 2008 rated 6 out of 10.

It was apparent that a different service is given to "regular" paying customers. I overheard a couple checking in being offered a choice of a view -- my room looked out onto the roof and all of its mechanics. The walls were dirty all over - the room smelled musty.

Positives: Located close to my business facility.

Negatives: Although the hotel was nice, the room was worn with torn furniture, horrible view.

Reviewer: Not provided on Mon 11 Aug 2008 rated 9 out of 10.

Conveniently located about a mile off of I-95 in Greenwich. Easy check-in and excellent customer service. Room service arrived on time, and was very good. This is an excellent hotel.

Positives: Beautiful indoor garden courtyard.

Negatives: $10 to self-park is steep for suburban CT.