Best Western Yuma Mall Hotel & Suites

Reviewer: Not provided on Tue 05 Apr 2011 rated 10 out of 10.

This hotel was conveniently located off the interstate.The room was nice - but did not have a comforter/blanket on the bed, apparently you have to request one. Parking was very convenient and free! The breakfast next morning was great and much appreciated!

Positives: I appreciated the free breakfast.

Negatives: The bathroom was kind of dingy and the tub did not drain while taking a shower.

Reviewer: Not provided on Sat 05 Mar 2011 rated 10 out of 10.

From past stays there, I was sure I would have a restful night & my boys could burn off some energy on the BB court at this motel.

Positives: Comfortable beds, quiet, nice staff, BB court, heated pool, fridge, microwave and

Negatives: A bit pricey.

Reviewer: Not provided on Mon 07 Feb 2011 rated 5 out of 10.

The front desk staff tried to give us a smoking room. We are non smokers. We had to come back 40 minutes later to get a non-smoking room as they were still cleaning the rooms at 4:00 p.m. Rooms were very average. We heard a lot of noise when we were in our room and assumed they were doing some renovations.

Positives: The location was good.

Negatives: This is not the usual Best Western hotel.

Reviewer: Not provided on Wed 19 Jan 2011 rated 3 out of 10.

Pathetic, showers hot and cold alternately without touching the control? Painters did not remove plastic covering for windows. Any real businessman would not rent the room that I occupied! TV was from the 90s. Bad place!

Positives: Good coffee.

Negatives: Paint on outside, plastic covered windows, showers scalding and freezing with no change of setting.

Reviewer: Not provided on Sat 15 Jan 2011 rated 6 out of 10.

Hotel does not compare with the same star level of other hotels in Yuma. The hotel is under renovation, but the grounds are not kept clean during the painting process. Computer kept on going down when we checked in so it took 30 minutes for us and another couple. Entry carpet was not a good welcome, it was filthy. The hotel is noisy with maintenance carts and luggage being pulled down the tile hallways. We had to switch rooms because the key card would not open the door on our originally room. Other guests complained with same problem.

Positives: Renovated rooms were clean.

Negatives: Lobby carpet was filthy, we were with 2 other couples and had a hard time finding room to sit in Cafe or any other place to play cards.

Reviewer: Not provided on Wed 01 Dec 2010 rated 5 out of 10.

Good breakfast, but ask not to be on the mall side of the motel - to much noise. Staff friendly, rooms clean.

Positives: Close to freeway and stores.

Negatives: Heavy traffic noise on the street, delivery trucks arriving all night long with loud back up warning noise, trash trucks come early in the morning.

Reviewer: Not provided on Wed 04 Feb 2009 rated 10 out of 10.

Great property, clean, nice rooms and amenities. Plenty of parking. Close to the Yuma Palms mall and a lot of restaurants.

Positives: Location, It is neat a lot of restaurants and the mall.

Negatives: A little difficult to find from the main street.

Reviewer: Not provided on Sat 17 Jan 2009 rated 10 out of 10.

The room was large, clean and well-equipped. I had a room with a kitchenette which was quite nice. The restaurant, pool, exercise room, laundry room, comp breakfast and afternoon social all add to the convenience of this lovely hotel. The garden area for sitting, reading and eating was very nice as well.

Positives: The friendliness of staff was exceptional.

Negatives: I actually can't think of anything I did not like.

Reviewer: Not provided on Fri 29 Aug 2008 rated 10 out of 10.

I enjoyed the free-time (i.e. gym, library, pool, bar, computers, etc.) at the hotel and would very much like to stay there again.

Positives: Open atmosphere to any and/all questions by staff.

Negatives: The access road next to the freeway was very busy.

Reviewer: Not provided on Fri 22 Aug 2008 rated 9 out of 10.

The hotel was great.

Positives: Great breakfast and an evening get together to meet other guests.

Negatives: Not very sound proof rooms, air vents in upper walls makes for lots of noise from room above.

Reviewer: Not provided on Mon 18 Aug 2008 rated 10 out of 10.

Very nice hotel for the price. Cocktail hour, swimming pool, hot tub, tennis court, exercise room and a basketball court. Great stay.

Positives: Just a nice comfortable hotel, close to everything - cocktail hour was great also.

Negatives: None.

Reviewer: Not provided on Wed 23 Jul 2008 rated 10 out of 10.

The hotel is well located next to a large mall where every type of food and general shopping is available within walking distance. The hotel itself is well maintained and the staff was friendly and courteous. The hotel is close to many local attractions as well and in this day of high gasoline prices, this too takes center stage when local side trip planning. I would recommend it to any family or business traveler who is looking for a few days stay in Yuma at a good location.

Positives: The front desk staff was excellent and the hotel was in great condition. We enjoyed our stay!

Negatives: Nothing. It was all as expected.

Reviewer: Not provided on Mon 21 Jul 2008 rated 10 out of 10.

This best western hotel has a super great location, free breakfast and 2-drink happy hour, refrigerator, micro and nice clean pool. What more could we need ! It was great and we had a great stay !

Positives: The pool area was nice and clean. The free 2- drink happy hour in the evening was very nice for relaxing, breakfast was great too ! Location great.

Negatives: Shabby carpet in rooms.

Reviewer: Not provided on Fri 23 May 2008 rated 8 out of 10.

The motel is nice, the room we had was outside the pool area and children were running up and down the corridors. Outside rooms, making privacy difficult since you can't open windows.

Positives: I liked the convenience of the room. The beds are comfortable and staff friendly.

Negatives: The air-conditioning unit was very loud.

Reviewer: Not provided on Thu 27 Mar 2008 rated 5 out of 10.

The hotel is clean and in a good convenient location near mall and restaurants. We reserved a king 2 room suites with a sofa pull out. When we arrived they only had us listed for a king room - asked for a sofa pull out. First room we went to only had a chair, had to go back to front desk and get correct room (suite). Front desk staff not very professional.

Positives: Location.

Negatives: Front desk staff, room type confusion.

Reviewer: Not provided on Thu 06 Mar 2008 rated 10 out of 10.

Enjoyed our Stay. Great bed. Great location. May be the best hotel in the area.

Positives: High quality room, clean.

Negatives: Bad breakfast.

Reviewer: Not provided on Mon 11 Feb 2008 rated 7 out of 10.

An average over night hotel but would not recommend an Extended Stay.

Positives: Location.

Negatives: The confusion that goes on at the front desk far from professional.

Reviewer: Not provided on Tue 30 May 2006 rated 10 out of 10.

This hotel was great !! The bedrooms were clean and the beds were very comfortable, The breakfast every morning was better than any other hotel I have ever stayed with. Also free Internet access in rooms and in lobby no fee for use of paper.

Positives: The services available were Great !!! The Breakfast was very good. and the staff were very nice people.

Negatives: There was nothing that I didn't like.

Reviewer: Not provided on Thu 20 Apr 2006 rated 5 out of 10.

I did not find this motel a good value. We had to complain to get the areas around the pool cleaned. They responded but it was always after the fact.

Positives: Convenience to activities we wanted to do.

Negatives: Overall, the motel area was not kept very clean outside of our room.