Courtyard

Reviewer: Not provided on Mon 04 Jan 2010 rated 1 out of 10.

Will never stay here again. I will warn family, friends and clients to not to stay here.

Positives: Convenient location.

Negatives: The staff needs to learn customer service.

Reviewer: Not provided on Wed 15 Apr 2009 rated 10 out of 10.

We would stay there again. Within walking distance to dining and entertainment. Located in a nice area.

Positives: It was neat, clean and well appointed.

Negatives: Bathroom vanity was too small.

Reviewer: Not provided on Tue 02 Dec 2008 rated 10 out of 10.

I enjoyed staying here. The room was nice and being able to access a fitness room and computers was very convenient for me. I would definitely stay here again.

Positives: I liked the fitness room.

Negatives: There was nothing that I did not like about the hotel.

Reviewer: Not provided on Thu 02 Oct 2008 rated 7 out of 10.

The distance for gas and the service you have to pay just to turn the TV on. That is ridiculous on how you have to pay to watch the local channels. The office clerk was not very friendly either; he did not ask if I needed someone to take my luggage up to my room.<BR/>

Positives: I liked how the restaurants were nearby, bakings and the mall.

Negatives: The distance for gas and the service you have to pay just to turn the TV on.

Reviewer: Not provided on Sun 13 Nov 2005 rated 10 out of 10.

Comfortable, clean rooms, accommodating young staff.

Positives: Walking distance to restaurants.

Negatives: Difficult to see hotel sign when driving, located in congested area-short cut to Goldwater street can be confusing, southbound on Scottsdale

Reviewer: Not provided on Thu 10 Nov 2005 rated 5 out of 10.

The hotel itself was very nice. I called at 6am the day of our arrival and asked that a king smoking room be ready for us at noon. I was told that it would be no problem. When we arrived at 12:30pm, the desk clerk informed me that the room was not ready and I could have a double bed, or could come back after 3pm. Upon my insistence that I had been promised a king at noon, and after 15 minutes of argument with the clerk, we were given a room for handicapped with a king bed. Finally, they fulfilled my request after 4pm. I spoke to the manager on Monday morning, and was pleasantly surprised at her helpfulness, and she assured me that she would speak to the clerk and do any retraining necessary. We left the hotel satisfied.

Positives: Nice room and bed. Location was great. Covered and convenient parking.

Negatives: Desk clerk was surly and lacked interpersonal skills.

Reviewer: Not provided on Wed 09 Nov 2005 rated 9 out of 10.

I was very pleased with the location, room layout, and staff treatment. I especially enjoyed the computer hook up in the lobby where I could get on-line and read my e-mail and download my umpiring schedule for the tournament I was doing in Phoenix. I would liked to have had a more detailed receipt for my charges, other than the $50 room rate, I wondered what the other $100 in charges was for.

Positives: I really liked the laundry service, especially the free detergent dryer sheets.

Negatives: I think they could have given a meal discount to those who stayed in the motel.

Reviewer: Not provided on Sun 16 Oct 2005 rated 10 out of 10.

Clean and comfortable. Great location with friendly desk help.

Positives: Location, friendly desk help.

Negatives: Extremely noisy bathroom fan, smoke smell in halls.

Reviewer: Not provided on Fri 23 Sep 2005 rated 10 out of 10.

It was nice and clean. The beds were a bit small. All in all nice place to stay.

Positives: Orange water.

Negatives: Too much distance from the places I visited. Lots of driving.

Reviewer: Not provided on Thu 01 Sep 2005 rated 10 out of 10.

very clean and very friendly staff.

Positives: it worked out perfectley

Negatives: not enuff tv chanels

Reviewer: Not provided on Mon 29 Aug 2005 rated 5 out of 10.

Probably only rates a 2.5 stars not 3.

Positives: Free wireless internet access was great

Negatives: Would be nice to have a small refridgerator in room

Reviewer: Not provided on Sun 28 Aug 2005 rated 9 out of 10.

I loved the express check in, and it was nice to have cookies at the check in and coffee in the lobby the next morning. The room was clean and quiet, staff was pleasant, especially the young man who took care of my checkout the next morning. Great location near Old Town, right across the street from Red Lobster and The Olive Garden. My only complaint is that I found the breakfast buffet rather pricey at ten dollars plus tax and tip for rather average food - it should be priced around seven dollars to be fair.

Positives: Attractive, clean, excellent location, nice staff.

Negatives: Breakfast buffet at $10.00 plus tax and tip seemed a bit pricey.

Reviewer: Not provided on Mon 22 Aug 2005 rated 10 out of 10.

This was everything I could have asked for in a hotel. Nothing was lacking.

Positives: The staff was exceptionally helpful!

Negatives: There was nothing not to like.

Reviewer: Not provided on Tue 16 Aug 2005 rated 10 out of 10.

The location was safe and convenient, the service was excellent, the room and the pool and the fitness facility was spotless.

Positives: I liked the little things. This Hotel provided me every morning with complimentary coffee, a U.S.A. Today Newspaper, and a Wall street Journal.

Negatives: The only thing I did not like about this hotel was that the elevator was incredibly slow.

Reviewer: Not provided on Wed 06 Jul 2005 rated 8 out of 10.

Good location and price.

Positives: Nice room

Negatives: Not so friendly staff.

Reviewer: Not provided on Tue 28 Jun 2005 rated 8 out of 10.

Nice staff, but didn't inform me that my key would deactivate before my late checkout time. would have enjoyed complimentary breakfast or a fridge in the room. Lots of parking, but not for full size pick up trucks

Positives: very friendly staff, clean, nice pool

Negatives: no fridge, no complimentary breakfast