Embassy Suites by Hilton Phoenix Biltmore

Reviewer: Not provided on Sun 30 May 2010 rated 7 out of 10.

Hotel staff was pleasant, not too much being offered here at this hotel. This hotel on is shaded within the downtown area, however, according to hotel staff and phoenix geography, it is not downtown.

Positives: Free parking, free breakfast.

Negatives: Was not in downtown, is not 3.5 stars.

Reviewer: Not provided on Sat 27 Jun 2009 rated 10 out of 10.

There was only one unfriendly staff, but all the other friendly staff made it all worth the stay.

Positives: Everything.

Negatives: Nothing.

Reviewer: Not provided on Tue 12 May 2009 rated 10 out of 10.

We were impressed upon arrival at how beautiful the lobby, restaurant and lounge area were. We were even more impressed with the friendliness of all staff. The rooms were excellent, spacious, clean and well equipped. The continental breakfast was perfect and once again the staff in the restaurant was cheerful and a pleasure to deal with.

Positives: Excellent staff, excellent continental breakfast and beautiful hotel.

Negatives: None.

Reviewer: Not provided on Tue 21 Apr 2009 rated 10 out of 10.

A very affordable option for anyone who likes luxury but does not want to over spend! I will definitely return to the Embassy Suites.

Positives: Beautiful atmosphere!

Negatives: No newspapers!

Reviewer: Not provided on Mon 02 Mar 2009 rated 10 out of 10.

Overall I experienced the best stay I've had in a very long time. It was a terrific 4 days.

Positives: Breakfast and open bar at night.

Negatives: Omaha Steakhouse was miserable service and quality and had no cole slaw.

Reviewer: Not provided on Wed 03 Sep 2008 rated 10 out of 10.

Loved this hotel. Very nice. No complaints.

Positives: Loved everything about it.

Negatives: Nothing!

Reviewer: Not provided on Mon 02 Jun 2008 rated 8 out of 10.

Nice hotel. Excellent steakhouse in hotel. Breakfast was good and tasty. Front desk staff was wonderful and outgoing. Had some issues with A/C and the ceiling fan almost jumped off the ceiling. Other than that, nice location.

Positives: Manager happy hour! Nice indoor ponds.

Negatives: TV remotes we not very good. Ceiling fan went whacko.

Reviewer: Not provided on Tue 22 Apr 2008 rated 9 out of 10.

This was a great hotel, breakfast was fantastic, I would stay here again.

Positives: Very friendly staff, clean, close to restaurants and shopping.

Negatives: Nothing.

Reviewer: Not provided on Tue 15 Apr 2008 rated 10 out of 10.

Excellent facility within walking distance of a wide variety of excellent restaurants and shopping. Great rooms, competent/friendly staff. Highly recommended and I'll stay there again.

Positives: Great facility with fine service.

Negatives: The wireless connection was SLOW.

Reviewer: Not provided on Thu 10 Apr 2008 rated 10 out of 10.

Very impressive!

Positives: The Atrium.

Negatives: A few broken devices (elevates light, soap machine.)

Reviewer: Not provided on Wed 09 Apr 2008 rated 9 out of 10.

This is the first time we have stayed in this neighborhood, and it was terrific. There are an abundance of dining choices nearby, and the Biltmore neighborhood in general is a nice place to be. We felt quite comfortable here, and we hope that we'll be able to stay here again.

Positives: Nice pool, nice gym, comp. breakfast, separate living and sleeping areas, flat screen TV.

Negatives: Popcorn ceilings.

Reviewer: Not provided on Fri 04 Apr 2008 rated 10 out of 10.

This hotel is conveniently located to exploration of Downtown Phoenix and Scottsdale. The rooms were spacious and clean the facilities pleasing and breakfast was great! We also enjoyed drinks and snacks during the bonus happy hour. Near sites, malls, restaurants.

Positives: Good room size, great location, excellent breakfast and happy hour.

Negatives: Not all elevators worked. Only one computer in the lobby.

Reviewer: Not provided on Fri 04 Apr 2008 rated 9 out of 10.

Would highly recommend to family and friends, would consider staying there even at their standard rate. The room was large, well-appointed and very comfortable. The atmosphere in and around the hotel was quite pleasant I really enjoyed the interior layout. The breakfast buffet, free I might add, was more than I expected. The variety of available breakfast items was good and prepared to order.

Positives: Room, fantastic. Environment, great. Location, perfect.

Negatives: Nothing.

Reviewer: Not provided on Thu 03 Apr 2008 rated 10 out of 10.

Very clean, great location kid friendly great breakfast variety!

Positives: Staff very friendly, Beautiful atrium great location.

Negatives: I loved everything.

Reviewer: Not provided on Wed 02 Apr 2008 rated 10 out of 10.

Very spacious rooms. Great lobby. Best complimentary breakfast I've had at any hotel I've stayed at. Only one Internet terminal available.

Positives: Spacious, best complimentary breakfast I've had at any hotel.

Negatives: Parking was difficult, albeit (eventually) available. No internet available in rooms.

Reviewer: Not provided on Tue 01 Apr 2008 rated 9 out of 10.

Great place to stay. Very good location, great restaurants in walking distance. Only draw back is when drunken people come home at 2:30am, you will hear them.

Positives: The cool lobby and bar.

Negatives: There was a very loud neighbor.

Reviewer: Not provided on Fri 21 Mar 2008 rated 9 out of 10.

On the whole I thoroughly enjoyed my stay at the Biltmore Embassy Suites. The location is unbeatable: beautiful mountain views, right next to the Biltmore Fashion Park and with easy access to Downtown Phoenix, Scottsdale, and the freeways. The hotel itself is beautiful, with an airy indoor water garden. Staff was friendly and helpful. I'd definitely stay there again.

Positives: The downstairs area with its vast space, Koi Ponds and Waterfalls was very relaxing and luxurious.

Negatives: Although breakfast was included, it wasn't very good-sometimes the coffee was just water, eggs were greasy.

Reviewer: Not provided on Tue 18 Mar 2008 rated 6 out of 10.

With our room the following were issues. The front door double lock did not work. The bedroom TV had terrible reception. The refrigerator did not work correctly. The bathroom door handle was not properly secured.

Positives: Attractive lobby.

Negatives: Upkeep.