DoubleTree Suites by Hilton Hotel Phoenix

Reviewer: Not provided on Tue 14 Jun 2011 rated 9 out of 10.

Perfect place when you have a one night layover at Phoenix airport. Free Shuttle to airport. Big rooms with sink, microwave and fridge

Positives: Convenient and large rooms.

Negatives: had to walk outside from lobby to get to room.

Reviewer: Not provided on Wed 03 Mar 2010 rated 10 out of 10.

The staff was exceptional in their hospitality and concern for our stay. Breakfast<BR/>was complimentary, was an event. The waitstaff was exceptional which I commented on t the hotel itself! For business, the rooms were quiet, large, with excellent facilities.

Positives: Everything was perfect!

Negatives: Forget it, it was perfect!

Reviewer: Not provided on Sat 04 Apr 2009 rated 8 out of 10.

Good clean room. Some road noise on the side of the room I was on.

Positives: Breakfast buffet was good.

Negatives: Having to walk by the smelly laundry to get to my room, charging for internet service.

Reviewer: Not provided on Fri 15 Aug 2008 rated 9 out of 10.

The rooms in the hotel are actual suites with a living room, bathroom and bedroom. Everything is clean and the fixtures are all modern and elegant. Coffee and tea are provided as well as a microwave and mini fridge. The bathroom has an ample supply of soaps, shampoos, lotions, etc. I was very surprised to have such a beautiful room for the price. I only wish I could have stayed longer.

Positives: Large, spacious, clean room, quiet and above average in appointments and amenities.

Negatives: Central corridor was very dated and did not match with the beautiful room.

Reviewer: Not provided on Thu 03 Jan 2008 rated 5 out of 10.

Good hotel experience. The bed slept very well and the heavy curtains kept the light out; which was good since I arrived at 1 a.m. Room had a separate living room area - which was good. Shuttle service was very good, even at 1 a.m. Was a little disappointed that I had to go outside in the cold air to get to my room.

Positives: Good Bed and Heavy Curtains kept the sun out.

Negatives: Had to go outside to get to the room.

Reviewer: Not provided on Sun 01 Apr 2007 rated 10 out of 10.

Centrally located. Free breakfast added to the attraction. Good wine by the glass at the bar. Our son loved the pool. Unlike in most hotel rooms, my wife found the bed very comfortable. The suite was spacious for the three of us.

Positives: Convenient to what we wanted to see.

Negatives: Too many rowdy nana fans.

Reviewer: Not provided on Thu 15 Mar 2007 rated 5 out of 10.

An ok airport hotel that is overpriced and overrated.

Positives: Good complimentary breakfast.

Negatives: Charge for internet connection.

Reviewer: Not provided on Wed 14 Mar 2007 rated 10 out of 10.

The hotel was wonderful, the staff was wonderful, and everything was wonderful. It was truly as pleasant experience.

Positives: Everything was really great! Not just one thing.

Negatives: The air conditioning was not as robust as I¿d have liked.

Reviewer: Not provided on Sun 18 Feb 2007 rated 10 out of 10.

I wanted to surprise my husband with a romantic one night getaway on Valentine's day. It was 2 days before. I wanted it close to his work not only was it clean, comfortable, and beautiful, but it was a suite, so we had a refrigerator, microwave, desk, and seating area. it was the perfect way to spend valentine's day! we will stay here again.

Positives: it was a suite- even roomier than a regular room.

Negatives: The view of the street below, not that attractive.

Reviewer: Not provided on Thu 08 Feb 2007 rated 10 out of 10.

We loved it!

Positives: Loved that it was two room accommodations.

Negatives: In a weird location.

Reviewer: Not provided on Thu 08 Feb 2007 rated 8 out of 10.

This hotel was a great value and I enjoyed staying here. They also offered a full breakfast which was superb, friendly staff and early enough (started at 6am) so I could still enjoy breakfast and make it to the airport in time for my early morning departure.

Positives: Friendliness at check-in. A freshly baked chocolate chip cookie was given to me at check in with the compliments of the hotel.

Negatives: My room seemed a little run down and the parlor area was not cleaned. Remote for the television had no batteries in it and I had to call maintenance.

Reviewer: Not provided on Wed 07 Feb 2007 rated 10 out of 10.

I absolutely loved this hotel. I will no longer stay in any other in the area. The staff was extremely professional, the breakfast was good, the hotel was clean, the pool was lovely and heated, the bed was umber comfortable and the room was spotless.

Positives: The staff was extremely professional.

Negatives: Few room service options/selections.

Reviewer: Not provided on Wed 07 Feb 2007 rated 10 out of 10.

This is a lovely hotel with nice appointments. The room was very clean, the king-size bed slept wonderfully, and the suite arrangement was nice.

Positives: The suite arrangement - separate bedroom, TV in both rooms.

Negatives: Shuttle to the airport departure information was not accurate - found out when ready to leave.

Reviewer: Not provided on Wed 07 Feb 2007 rated 9 out of 10.

The suites were spacious, clean and very comfortable. A great experience.

Positives: Fabulous value loads of room.

Negatives: Nothing.

Reviewer: Not provided on Wed 07 Feb 2007 rated 9 out of 10.

Very nice and comfortable but location had a little to be desired. The staff was all very nice and the free continental breakfast was more than you would expect. Overall it was a very nice hotel.

Positives: Comfortable bed.

Negatives: Area located.

Reviewer: Not provided on Tue 06 Feb 2007 rated 10 out of 10.

My family and I have stayed several times at the doubletree guest suites phoenix-gateway center in the last three years. We get excited about it every time! The staff is friendly and helpful, the rooms are spacious and clean, airport noise is non-existent and the free breakfast never disappoints. We have stayed in many 3-star hotels across phoenix but this one is our favorite, no contest.

Positives: Wonderful shelter from the buzz of phoenix despite its airport location.

Negatives: The carpeting was very dusty. My daughter's feet turned black!

Reviewer: Not provided on Tue 06 Feb 2007 rated 8 out of 10.

Spacious rooms. Comfortable beds. Staff was great. They where all accommodating. Overall, a very good experience.

Positives: Although I was put in a room beside the gym, I had a pleasant stay. Room was roomy and comfortable. Beds very comfortable.

Negatives: I ordered room service for dinner. The food was good, but it was not hot when I got it. Good thing there was a microwave in the room.

Reviewer: Not provided on Mon 05 Feb 2007 rated 10 out of 10.

I hope we get it again!

Positives: Superior value for the money; everything was great. Free breakfast a real plus.

Negatives: Finding the room from the parking lot (and vice versa) was kind of difficult.

Reviewer: Not provided on Mon 05 Feb 2007 rated 10 out of 10.

Good.

Positives: Clean, nice to have bedroom separate from entertainment room.

Negatives: None.

Reviewer: Not provided on Thu 01 Feb 2007 rated 10 out of 10.

Because of work I stay in motels quite often. This motel is one of the nicest. Absolutely loved the stay. Would recommend it to everyone.

Positives: Loved it! Impressed my girlfriend very much. Very nice & comfortable.

Negatives: Parking was tight. So big, long walk from parking lot.