Holiday Inn Hotel and Suites

Reviewer: Not provided on Sun 29 May 2011 rated 10 out of 10.

Clean good location.

Positives: Great location, staff was accommodating when I called about the shower.

Negatives: We were given incorrect information about deposit for incidentals.

Reviewer: Not provided on Tue 01 Feb 2011 rated 8 out of 10.

The lighting in the bathroom is terrific and the beds were comfortable. There is a restaurant on site, however, they are not open for lunch. The Wed we arrived they had a free appetizers and drinks in the lounge, however, the front desk people did not tell us about it. We found a paper with the info in the hotel directory in our room and at that point it was nearly over.

Positives: The bathroom lighting was really good and that seems to be hard to find these days.

Negatives: Front desk people did not tell us about a free happy hour the Wed we arrived and no onsite lunch cafe.

Reviewer: Not provided on Sat 22 Jan 2011 rated 10 out of 10.

We will stay here again when we are in the area. But we probably not eat in the hotel restaurant.

Positives: Great location and very friendly staff.

Negatives: The service in the hotel restaurant was very slow. We waited 45 minutes for French toast.

Reviewer: Not provided on Thu 02 Dec 2010 rated 5 out of 10.

Personally, I would not recommend this particular hotel to anyone. The hotel was not full and they gave us a room right above the entrance balcony (full of TV satellite dishes and other electrical equipment.) When we got into the room, the TV remote did not work, my husband sat down at the desk and the chair was broken. The chair they brought would not go up and was very low for the desk. My husband was very ill while there. I asked for the housekeeping to come clean the bathroom four times. They came while I was out and did not clean the bathroom, but did leave extra sheets. Said they were unable to give me any kind of receipt.

Positives: The price paid.

Negatives: View, tv remote not working, desk chair broken, had to ask for housekeeping four times - still did not clean correctly.

Reviewer: Not provided on Tue 23 Nov 2010 rated 8 out of 10.

Good place to stay.

Positives: Good location and good overall hotel.

Negatives: Good experience, but the clerk sent me to the wrong room. I'll get over it.

Reviewer: Not provided on Sun 24 Oct 2010 rated 1 out of 10.

1st room they put me in was disgusting, toilet not working and rust stains all over just outside was an ice machine, so loud it was scary. Next room, they decided to turn off the water right during my shower and management didn't even care.

Positives: Nothing.

Negatives: Every thing.

Reviewer: Not provided on Mon 07 Jun 2010 rated 8 out of 10.

The staff was nice, but looked like the had too much work to do and always looked stressed out. When I ask at the ticket counter if we were going to get compensated for not being able to attend on time to the wedding, which I planned this trip in the first place, since the light went off for a couple of hours. They looked at me like if I was asking them for charity.

Positives: Close to a lot of stores.

Negatives: Something happened that the light went off in the whole hotel for a couple of hours and we didn't get any type of compliment of discount or an apology.

Reviewer: Not provided on Mon 08 Mar 2010 rated 2 out of 10.

I was very disappointed in this hotel. I walked in the lobby and thought it was pretty nice, but then I was told that my room was in the back building. I walked down the hall and out into the pool area, not to concerned, and then I saw my building. All outside access doors with gaps underneath and ineffective drapery to ensure privacy. The only nice thing was the price and the bedroom furniture, but it did little to change the room. Dirty carpet and floors, outdated TV's and furniture, smelly refrigerator, and no water pressure in the toilet when flushing. Maintenance men were pleasant, front desk staff was less than impressive. Poor representation of parent company, careless staff with exceptions, and sub-par facilities. No further explanation needed.

<BR/>

Positives: The main hotel, lobby and pool area was beautiful.

Negatives: 2&quot; gap to outdoors under hotel room door, no water pressure in toilets.

Reviewer: Not provided on Fri 29 Jan 2010 rated 9 out of 10.

Overall experience was nice, clean and friendly with a pleasant atmosphere.

Positives: Clean friendly.

Negatives: Heater in room not working.

Reviewer: Not provided on Sun 24 Jan 2010 rated 9 out of 10.

I was more than pleased with this hotel. They really should be rated a a four star hotel. The fare at the restaurant was of a high quality with a reasonable price and a good selection. The amenities in the room were nice.

Positives: The room was spacious and comfortable. The microwave, refrigerator, and counter sink was a plus.

Negatives: They put me on the ground floor but the room was nice.

Reviewer: Not provided on Tue 24 Nov 2009 rated 1 out of 10.

The walls are thin. A man talked on the phone all night next to my door. I could hear the kids in the next room and them going to the bathroom! They put me next to the laundry, that drove me nuts and I didn't get any sleep.

Positives: Nothing.

Negatives: The door didn't even touch the floor.

Reviewer: Not provided on Tue 28 Jul 2009 rated 6 out of 10.

Overall the hotel was good. The staff was friendly, the bugs were not good and the manager was helpful in trying to make us comfortable.

Positives: The hotel was very easy to get to and from.

Negatives: The giant cockroaches that were in the shower.

Reviewer: Not provided on Thu 04 Jun 2009 rated 9 out of 10.

We loved the pool, the room was beautiful (even if it smelled funny), and it was in a very convenient location. Hard to believe that it is has been remodeled though, it still looked old and a little dingy to me, and the air conditioner in the room was horrible! It was a wall unit that was either on or off, not central air where you can set a temperature and click to auto, so if we weren't freezing we were sweating. Then I forgot conditioner, and guess what? They are the first hotel I have ever stayed at that said they don't offer complimentary conditioner if you forgot it! The maid service didn't come till late in the afternoon, around 3 or 4, I guess because we weren't leaving that day? We had to go down to the lobby to wait for half an hour while they cleaned our room. The front desk staff wasn't always friendly either, which doesn't sit well with me. I would also suggest calling ahead to see if they are having any kind of conventions, we happened to stay while there was a huge religious convention that over run the hotel, and I'm all for people having religion, but not when they take up all the lobby area, and are doing crazy things to each other that my toddler looks at and gets scared!

Positives: Pool was large, and heated. Right off the freeway which was very convenient!

Negatives: The front desk staff wasn't always friendly, maid service didn't come till late in afternoon.

Reviewer: Not provided on Wed 03 Jun 2009 rated 10 out of 10.

Hotel is older but amenities are great.

Positives: Staff was extremely pleasant.

Negatives: All good.

Reviewer: Not provided on Tue 12 May 2009 rated 10 out of 10.

Easy and fast check in, clean and spacious rooms. I would stay there again.

Positives: Clean.

Negatives: Nothing.

Reviewer: Not provided on Tue 10 Mar 2009 rated 7 out of 10.

Great hotel location.

Positives: Hotel was

Negatives: The spa chemicals where messed up so it was closed.

Reviewer: Not provided on Wed 11 Feb 2009 rated 9 out of 10.

We are going back to Arizona in June and are hoping to<BR/>be at his hotel again!

Positives: I liked everything about this hotel. Bedding, room appearance, pool ambiance &amp; customer service were all stellar!

Negatives: Although I have nothing negative to stay, I thought complimentary breakfast was included at all Holiday Inn. Express locations only!

Reviewer: Not provided on Thu 22 Jan 2009 rated 9 out of 10.

Good location, close to freeway with a fantastic pool area.

Positives: Very nice pool area.

Negatives: Beds are very soft.

Reviewer: Not provided on Tue 20 Jan 2009 rated 9 out of 10.

They put us in the suite building, our room there was about the same size as a regular hotel room but with walls separating the bedroom from the sitting room. TV's in each area, a little strange. We had a small fridge and a big, buzzing microwave straight from the Carter era. Everything was<BR/>pretty clean. Overall it was a good stay and I'll try to stay there again.

Positives: Close to the areas we were interested in.

Negatives: Housekeeping kept forgetting to clean the coffeepot.

Reviewer: Not provided on Fri 29 Aug 2008 rated 4 out of 10.

I would not stay here again. The only saving grace was we had a mini-suite.

Positives: Convenient.

Negatives: Stinky.