Courtyard

Reviewer: Not provided on Sun 11 Sep 2011 rated 10 out of 10.

I loved this hotel. I would definitely recommend it to family and friends. My husband and I traveled with our 5-year-old son and teen-aged nephew. I had some business to take care of which was easily accomplished at the public access computer. The Internet was faster than any I've ever used so my business was done in a very short time. Then out to the pool to join my family. We all had a great time!

Positives: Easy to access whatever we needed. Computer with lightning fast Internet, coffee & iced water readily available. Love the Courtyard and pool!

Negatives: Because of the low price for the room we would have had to pay approx. $15/person extra for the breakfast buffet if we'd used it.

Reviewer: Not provided on Fri 09 Sep 2011 rated 9 out of 10.

Nice room, clean. Had a bit of a problem getting the room I wanted, even though no one was staying there. The young lady finally gave in and gave it to me. The cost of breakfast was way to high !

Positives: Bed and bedding was great, loved my pillow. Liked having a refrigerator.

Negatives: Pool could have been cleaner. Lights did not come on second night, had to be worked on. No towels out. Every thing was fixed after we ask about it.

Reviewer: Not provided on Wed 19 Jan 2011 rated 9 out of 10.

The bed was very comfortable, and the room seemed very clean. Everything was well cared for and it was quiet.

Positives: Good sized room and very clean.

Negatives: Breakfast was too expensive to eat at the hotel.

Reviewer: Not provided on Wed 19 Jan 2011 rated 8 out of 10.

The staff was was very nice and helpful. The room was clean with decent beds. The only complaint we had was neighboring guests that came in at midnight and allowed their children to run up and down the hall yelling and screaming.

Positives: Staff was friendly & helpful. Room was clean and comfortable.

Negatives: Other guests with children were running in halls & screaming at midnight.

Reviewer: Not provided on Tue 14 Sep 2010 rated 10 out of 10.

Excellent hotel, convenient to shopping in Mesa. Each room has a private patio. The beds were excellent.

Positives: Outside entrances and balconies. Very nice and convenient. Liked the designated smoking area at the pool.

Negatives: Enjoyed everything about it.

Reviewer: Not provided on Mon 29 Mar 2010 rated 10 out of 10.

What impressed me the most was how helpful the entire staff was to us. I asked for paper plates and got china. Wow! The rooms are very comfortable and was right in front of pool. Very convenient for the kids.

Positives: Excellent locations. Very clean pool.

Negatives: No breakfast.

Reviewer: Not provided on Sat 27 Mar 2010 rated 9 out of 10.

The hotel was clean, the staff was friendly and access to the room was very good. The coffee tray in the lobby in the morning and especially in the evening was a very nice touch.

Positives: The hotel was clean and friendly.

Negatives: Location.

Reviewer: Not provided on Sat 27 Mar 2010 rated 7 out of 10.

Nice staff, good location, but needs some updating.

Positives: Good internet service.

Negatives: Needs some updating.

Reviewer: Not provided on Sat 23 Jan 2010 rated 9 out of 10.

The hotel would not allow us to change from a king bed room to one with two beds. Thanks to a sofa bed we managed. Otherwise, it was a great hotel.

Positives: Very nice accommodations. Well maintained rooms.

Negatives: Could not change from a king be to two doubles to accommodate 4 people.

Reviewer: Not provided on Sat 02 Jan 2010 rated 10 out of 10.

Convenient location to 60 highway, mall, businesses, and restaurants. The patio door was a nice feature. The fresh sandwich and salads were a great feature when getting back to the room late in the evening.

Positives: Modern interior decor, including carpet. Carpet felt very clean.

Negatives: Computer was in walkway.

Reviewer: Not provided on Tue 19 May 2009 rated 5 out of 10.

We had a 1st level room and my neighbors were going in and out of the outside door all night. I had to wonder what was going on but didn't want to draw attention to a problem as I was traveling with my son.

Positives: Good value for money.

Negatives: I was just expecting something a little better location.

Reviewer: Not provided on Mon 24 Nov 2008 rated 8 out of 10.

Very nice with excellent entertainment, friendliness and nice comfortable beds.

Positives: Comfortable, clean, good television available and high-end deccor.

Negatives: There was no free breakfast.

Reviewer: Not provided on Tue 11 Nov 2008 rated 10 out of 10.

We loved our stay at this hotel - the rooms were clean, we had a balcany with a great view, location was great - minutes away from a mall and tons of restaurants, we will definitely be staying here again!

Positives: The bed was comfortable and I loved the shampoo/conditioner.

Negatives: Nothing! It was great!

Reviewer: Not provided on Thu 28 Aug 2008 rated 10 out of 10.

This is a great hotel, nice and clean, and good location, just what you'd expect from a Marriott hotel. My only wish is that they'd add a free continental breakfast instead of the breakfast bar which was too pricy.

Positives: Nice rooms.

Negatives: No free breakfast.

Reviewer: Not provided on Sun 17 Aug 2008 rated 4 out of 10.

I never want to stay there again.

Positives: Nothing.

Negatives: No refrigerator, no microwave, no room service or restaurant.

Reviewer: Not provided on Mon 02 Jun 2008 rated 9 out of 10.

The hotel was all I expected for a Marriott. The service was good, the rooms were clean, the pool and excursive room were available at any time the front desk even opened it up early for my daughter at 4:30 AM so she could keep her schedule that day. The only thing I wish is the breakfast was included in the price of the room.

Positives: It was clean and the service was great.

Negatives: I was charged $9.95 for a TV internet because I didn't push the right button that I couldn't find because I didn't know where the keyboard was.

Reviewer: Not provided on Fri 30 May 2008 rated 3 out of 10.

While the location and overall amenities were satisfactory, we had a less than satisfactory experience with housekeeping. Upon checking in, there was hair on the bathroom floor, and the row of bath towels had clearly been used and put back dirty (stained in one specific place, hand marks/etc.). We called down to the front desk and requested new towels, which came substantially later than our phone call. We took down the dirty towels and placed them on the bathroom floor (i.e. towels on floor means dirty/please wash). After spending the next day shopping & arriving back to our room, we found they had "cleaned" our room. Additionally, our washcloths had been replaced with ones that looked and smelled as though they had dusted the room (lemony pledge smell with dirt marks). We have never had this kind of experience in a hotel, I was really quite shocked. Especially for a Marriott. But I think it all boils down to the one housekeeper on staff, who seemed a little miffed the night we checked in. This experience makes me wary of staying at this particular Courtyard again. Marriott as a whole has always been a very trustworthy brand - but they had better watch out for the vindictive housekeeper on staff at this Mesa location.

Positives: Close to shopping.

Negatives: Our towels were dirty when we checked in! Housekeeping then "replaced" them with the same towels the next day.

Reviewer: Not provided on Fri 16 May 2008 rated 8 out of 10.

Everything was great but I had to call the front desk to have them deal with our neighbors (high school kids) that were yelling and hollering. They called their room a couple of times but they never quieted them down to an acceptable level.

Positives: Clean and comfortable.

Negatives: Non-responsive to noisy neighbors.

Reviewer: Not provided on Thu 08 May 2008 rated 9 out of 10.

Hotel is conveniently located near airport and major shopping centers. Staff is neat in appearance and pleasant to deal with. Condition of rooms, common areas and grounds is excellent.

Positives: Cleanliness and privacy afforded guests.

Negatives: Pool closed at 11:00 p.m. - would prefer 1:00 a.m.

Reviewer: Not provided on Wed 23 Apr 2008 rated 10 out of 10.

This hotel was bright and clean. It was well located and the staff was very friendly.

Positives: Everyone was friendly and the whole place was spotless.

Negatives: I did not like the fact that the continental breakfast was so expensive.

Reviewer: Not provided on Thu 25 Oct 2007 rated 10 out of 10.

This hotel is a great all around hotel.

Positives: Spacious comfortable beds.

Negatives: Nothing.

Reviewer: Not provided on Tue 02 Oct 2007 rated 9 out of 10.

The courtyard at Marriott in mesa was very nice. There was even a lot of parking space available around the hotel. The rooms were nice and cozy, overall it was excellent.

Positives: The rooms were very nice and I enjoyed my stay.

Negatives: No complaints.