Best Western Phoenix Goodyear Inn

Reviewer: Not provided on Mon 28 Mar 2011 rated 7 out of 10.

Overall, the motel is fine. I didn't like being on the ground floor with a sliding glass door exposed to the yard outside with no boundaries. The staff is young and seemingly inexperienced. They didn't inform us of the continental breakfast that is offered in the pub; we found that out on our own by accident. The location is convenient and easy to get to, close to the freeway. Unfortunately, the first room we were put into had been the site of a carpet cleaner spill; at first, it just smelled like strong perfume, but the noxious fumes filled the room as we slept. We had to get up and pack at 2 am to move to a different room. Luckily, they had just one left.

Positives: Location was good, close to freeway, and easy to access.

Negatives: First room had noxious fumes from spilled carpet cleaner fluid. We nearly got sick.

Reviewer: Not provided on Sat 09 Aug 2008 rated 10 out of 10.

Everything was excellent except for the waitress in the dining room who was were very rude.

Positives: The clerk was very helpful and rooms were excellent.

Negatives: The staff in the breakfast buffet was very rude.

Reviewer: Not provided on Mon 17 Mar 2008 rated 6 out of 10.

2 star hotel on busy street,not close to any other restaurants other than one located in hotel,which was handy but a lot of fried food, but very comfortable beds/microwave and fridge in room.

Positives: Mattress on bed very good and new.

Negatives: Adjoining room and a little noisy.

Reviewer: Not provided on Wed 20 Feb 2008 rated 2 out of 10.

We requested a non smoking room but were given a smoking one and told there were no vacancies to move us to. The room stank and the tub was stopped up, disgusting. The following day the staff were able to move us to a non-smoking room that was clean and functional. They were helpful and friendly. The common spaces were fine, and the exercise room was quite nice.

Positives: The staff moved us to a non-smoking room that was clean and functional the following day.

Negatives: We were given a smoking room although we'd requested non-smoking. It stank and gave me asthma. The tub was stopped up and disgusting.

Reviewer: Not provided on Sat 15 Dec 2007 rated 1 out of 10.

This is a dirty hotel. The smell when I opened the door just about knocked me over from smoke. I asked to move but they wanted another $100/night to do that. They said they had internet but it worked sporadically. The ice machine did not work, the vending machine did not work, the restaurant did not have regular coffee in the morning, and the water was not hot in the shower.

Positives: I got to leave.

Negatives: Smokey room, internet did not work, water was not hot.

Reviewer: Not provided on Mon 20 Aug 2007 rated 7 out of 10.

Convenient and clean hotel and reasonably priced would stay there again if the need would arise then was very close to family.

Positives: Located close to all variety of shops and restaurants.

Negatives: Parking was a little confined there was construction around parking lot.

Reviewer: Not provided on Mon 30 Jul 2007 rated 9 out of 10.

Location convenient, safe and secure area, pleasant staff, and a very nice room. I will stay their again.

Positives: I was placed in a safe room.

Negatives: Every thing was good.

Reviewer: Not provided on Thu 12 Jul 2007 rated 10 out of 10.

A pleasant and comfortable place to stay.

Positives: It was clean and comfortable.

Negatives: A noisy late night neighbor. I did not report them though, so do not know what the staff would have done.

Reviewer: Not provided on Sun 31 Dec 2006 rated 2 out of 10.

We chose to not stay at this hotel. We went to the room and found that the door to the wing it was located in did not close. The room was on the ground floor and the window to the outside was broken and out of its frame. We did not feel secure. There were two police cars at the entrance to the wing we stayed in resolving an issue. We told the desk we would not stay there and went to a different hotel.

Positives: Convenient location.

Negatives: Poor security.

Reviewer: Not provided on Tue 05 Dec 2006 rated 9 out of 10.

Friendly staff, nice rooms, unfortunately cleaning crew started too early.

Positives: Nice beds, rooms looked good

Negatives: Hall noise and hall smell.

Reviewer: Not provided on Thu 02 Nov 2006 rated 9 out of 10.

The hotel was clean. The staff was inviting and humorous. The room was extremely cozy and comfortable. I loved the southwest atmosphere! Very nicely decorated.

Positives: The people at the front desk are fantastic! The room was very cozy and comfortable.

Negatives: The only thing that I did not like was that is a smoking room (and you could really tell) since I prefer nonsmoking.

Reviewer: Not provided on Tue 25 Apr 2006 rated 7 out of 10.

The hotel is in a good location for PIR attendees. However, the restaurant does not know how to handle crowds. There was not enough staff for the busy time. It took approx 30 minutes to get service, once seated. Food preparation was average.

Positives: I liked the location for PIR attendees.

Negatives: The restaurant is not staffed to handle crowds.

Reviewer: Not provided on Tue 27 Sep 2005 rated 10 out of 10.

The hotel rooms are refurbished and clean. The beds are new and comfortable, The hotel staff are very nice and friendly.<br><br><br><br>The hotel manager went above and beyond to find a great room and terrific rate for my stay (over 2 months) and I highly recommend this hotel to everyone.

Positives: Great and friendly people, good food.

Negatives: none