Embassy Suites

Reviewer: Not provided on Wed 13 May 2009 rated 9 out of 10.

Nice. Free cook to order breakfast. Nice 2 hour free happy hour. Just the Damned train was loud and all day and night. Overall pretty swell and clean.

Positives: Free happy hour.

Negatives: The liquor at free happy hour wasn't top notch.

Reviewer: Not provided on Mon 23 Mar 2009 rated 10 out of 10.

Greeted warmly by staff who insisted on making us feel welcome and comfortable. Amenities were very clean, beds and linens were excellent, and the overall experience was terrific. Breakfast was also very good.

Positives: Excellent location and wonderful staff.

Negatives: Dark rooms, and were not very up-to-date.

Reviewer: Not provided on Thu 28 Aug 2008 rated 8 out of 10.

Great value and reasonable price. The complimentary cooked-to-order breakfast was fantastic.

Positives: Excellent complimentary breakfast.

Negatives: Room air conditioning broken.

Reviewer: Not provided on Sat 26 Jul 2008 rated 10 out of 10.

Loved the two room suite, with an additional TV for my son. Great breakfast in am - hot omelet's, etc.

Positives: Terrific room, great breakfast.

Negatives: Noisy at night, as pool is open till midnight.

Reviewer: Not provided on Mon 16 Jun 2008 rated 10 out of 10.

This hotel was just outstanding, and the cooked to order breakfast was excellent. I look forward to the day when there is no longer any smoking rooms to worry about.

Positives: Wonderful room and outstanding breakfast included in price.

Negatives: Tried to put me in a smoking room.

Reviewer: Not provided on Sun 25 May 2008 rated 8 out of 10.

Spacious, just off I-40, great stop on your way to the Grand Canyon.

Positives: Omelets bar, yum.

Negatives: It's 2008, why is the internet not free?

Reviewer: Not provided on Wed 23 Apr 2008 rated 9 out of 10.

Overall it was a terrific stay before heading for the grand canyon. Front desk staff were excellent and very friendly.

Positives: The suites were excellent with several folks.

Negatives: They were remodeling the hallway and it looked terrible.

Reviewer: Not provided on Sun 13 Apr 2008 rated 6 out of 10.

We were unhappy the hotel was in the midst of a major remodel. There was no mention of this at time of booking. The halls and some public areas were completely stripped of wall paper and paint and were being retackled. There was a three inch gap underneath the door making the room very noisy. The water was turned off from midnight until 5.

Positives: The complimentary breakfast was good.

Negatives: The condition of hallways/some public areas.

Reviewer: Not provided on Mon 07 Apr 2008 rated 9 out of 10.

Currently renovating, but with minimal intrusion on us as guests.

Positives: Hot tub stayed open till midnight.

Negatives: Chambermaids' carts clustered and blocked access.

Reviewer: Not provided on Fri 04 Apr 2008 rated 1 out of 10.

Sub-standard in that the TV was so old and outdated, there was no color left in it. As well, the ordered movies wouldn't even play on it and we ended up having to change rooms after just getting settled in after a long day of traveling.

Positives: Convenient, easy to find, good location.

Negatives: TV was so old and outdated, there was no color - movies wouldn't work on TV.

Reviewer: Not provided on Tue 01 Apr 2008 rated 10 out of 10.

This was a great hotel with a wonderful breakfast. It was so nice to have the kids in a separate room with their own TV.

Positives: Loved the rooms. A way to have a separate space.

Negatives: It was under renovation.

Reviewer: Not provided on Mon 24 Mar 2008 rated 3 out of 10.

Would not stay in this hotel again. Very disappointed as I usually like the Embassy Suites.

Positives: Buffet in am was good.

Negatives: Rooms very dingy.

Reviewer: Not provided on Fri 29 Feb 2008 rated 10 out of 10.

Our experience at this hotel was great. The staff was one of the best I have experienced. The manager reception and cooked to order breakfast, both complimentary, were classy and were 1st rate. At no point did we feel as if any corners were cut which was refreshing. The room was nice but furniture outdated and worn. Hallways and common areas were clean and smelled good. Beds were comfortable. It did get a little busy for the breakfasts for the early risers but we slept in and had no problem. Hours for services were great, not start at 7am and end at 8am. I believe the hours were 7:30 AM to 10:30 am. Anytime I stay in Flagstaff I will stay there. Definitely worth the extra money.

Positives: Staff was fantastic, manager reception and breakfast great.

Negatives: Rooms could be more attractive.

Reviewer: Not provided on Wed 27 Feb 2008 rated 3 out of 10.

Once you move past the lobby and reception area, the place quickly becomes quite dingy and dated. The rooms are tiny. Our cable went out and it was tended to immediately but when they pulled the cabinet out. There were old, nasty clothes behind it and they just left them. The curtains were filthy and when we pulled down the covers the first night there were hairs on the sheets! The breakfast was not very good either. There just wasn't enough staff to manage the demands of the place. We will not be returning.

Positives: The front desk and housekeeping staff were very helpful.

Negatives: Once past the lobby, the place was dingy and dated.

Reviewer: Not provided on Wed 05 Sep 2007 rated 6 out of 10.

The staff was excellent; the complementary breakfast was one of the best I've ever had. The breakfast seating area was spacious; no one ever had to wait for a table, which has happened to me at other hotels. The room, however, was not quite what I expected with outdated, uncomfortable furniture. We had to take a smoking room, and heard someone else ask for a non-smoking room only to be told there were none available. The constant smell of smoke negatively influenced my viewpoint of the room.

Positives: Plenty of room in the room, quiet location.

Negatives: Elevator not working, no non-smoking rooms available.

Reviewer: Not provided on Wed 05 Sep 2007 rated 10 out of 10.

Embassy suites were easy access from freeway. Checking was fast and courteous. Room was clean and comfortable, and spacious. Breakfast in morning was delicious, evening cocktails were relaxing. I would recommend Embassy Suites, Flagstaff to all my friends and family.

Positives: Check in was fast and easy, breakfast was wonderful, drinks in the evening were relaxing, and my room was spacious and comfortable.

Negatives: I have no dislikes.

Reviewer: Not provided on Fri 17 Aug 2007 rated 9 out of 10.

This hotel was very nice and accommodating.

Positives: The rooms were clean and spacious.

Negatives: The construction and access to pool

Reviewer: Not provided on Sun 01 Jul 2007 rated 10 out of 10.

My wife and I stayed here in the middle of our motorcycle tour of Arizona, and we were very pleased when we pulled up to the building. Although we arrived early, and the room was not ready yet, the staff accommodated our request to use the pool and have them store some luggage behind the desk. The pool area was nice. There was plenty of seating for sun bathing, which is what most people did because the pool was a little cool that day. The next morning we expected to find doughnuts and coffee. Instead, we found made to order omelets and brand name coffee. This made our morning. Great hotel.

Positives: Amazing breakfast.

Negatives: Pool was a little cold.

Reviewer: Not provided on Mon 25 Jun 2007 rated 3 out of 10.

They overbooked non smoking and we got put into a smoking room, being non smokers it was very uncomfortable for us. My 4 year old has severe allergies and we had to make a trip to the pharmacy while on vacation to relive his symptoms which were triggered by the smell in the smoking room. It also took several days for him to recover. They did take $50 off for our inconvenience but I had to spend that at the pharmacy on drugs. The hot breakfast was nice, however it could have been set up much better. There was not enough seating and people were fighting over chairs. The location of food and condiments was confusing and hard to navigate. You got some of your food in one area and the rest across the room after having to walk through a crowded seating area.

Positives: Great breakfast and size of room was nice.

Negatives: Hotel air conditioning not working well.