Best Western Pony Soldier

Reviewer: Not provided on Mon 18 Oct 2010 rated 10 out of 10.

The hotel was awesome. Located on Route 66. The staff was attentive and very nice. The breakfast was wonderful. The rooms were newly decorated and very comfortable.

Positives: Newly decorated.

Negatives: Parking.

Reviewer: Not provided on Wed 02 Dec 2009 rated 9 out of 10.

I liked the breakfast room and the room we stayed in. We stayed way in the back of the hotel in an upstairs room. Carts were available to transport luggage, however I thought it was odd that there was no elevator.

Positives: It was comfortable and it had a mini refrigerator.

Negatives: It did not have a microwave.

Reviewer: Not provided on Tue 27 Oct 2009 rated 9 out of 10.

When I booked this place on Priceline, I didn't have high expectations because the price was so cheap. But this was a WONDERFUL place to stay for a night on the way to the Grand Canyon. Staff was friendly and helpful, and happy to share their knowledge of the area. Room was modern, neat, and spotlessly clean. Self-serve breakfast in the dining room had more variety than we expected: Waffles, Biscuits and Gravy, Cereal, Muffins, Pastries, and Boiled eggs. Another couple staying the same night as us said they were bothered by train noise all night. For me, my husband, and my parents, it wasn't an issue at all. If you're a light sleeper, you'll probably need to bring your ear-plugs.

Positives: Spotlessly clean and neat. Friendly and helpful staff.

Negatives: Light sleepers could be bothered by train noise.

Reviewer: Not provided on Sun 14 Jun 2009 rated 10 out of 10.

This was a great hotel in a nice location. Less than 80 miles from the South Rim of the Grand Canyon. A nice place to stay if you are looking to take a trip to see the Grand Canyon.

Positives: I liked that breakfast was included in the room rate.

Negatives: I don't like that they charged me $11.05 to switch from one king bed to two double beds.

Reviewer: Not provided on Thu 11 Jun 2009 rated 1 out of 10.

This hotel was most likely nice 20 or so years ago. It is now a run down mess. Walls are thin. Floors need reveling. It is in need of a serious overhaul. Not to mention there are train tracks directly across the street from the hotel with a cross street so, not only does a train come by nearly every 30 minutes (every 30 minutes), but they also have to sound the horn on the train as they approach the cross street. The sound cannot be missed and will wake you up all night long. When I checked in the people in front of me were being charged $149 to stay here. I didn't have the courage to tell them I paid less than half (and still I felt ripped off).

Positives: There was

Negatives: Not clean. Old and run down. A train at night every 30 minutes.

Reviewer: Not provided on Mon 04 May 2009 rated 1 out of 10.

This hotel is on route 66, which is an allure, but when the train comes barreling by your room all night long blowing its whistle you get no sleep. Staff sits in a room across from guest rooms talking all night. You can get no sleep at this hotel.

Positives: Clean rooms.

Negatives: Train runs all night long, not sleep.

Reviewer: Not provided on Thu 02 Apr 2009 rated 10 out of 10.

Not so good cause its so close to the train tracks.

Positives: Rooms in good condition.

Negatives: The train that goes by every hour or so close to the train tracks.

Reviewer: Not provided on Tue 10 Mar 2009 rated 2 out of 10.

At a crossing on the busiest train track in the country. Stay away unless you want to hear 4-5 trains per hour, every hour.

Positives: Nothing.

Negatives: Had 80-120 freight trains per day hurtling within 200 ft of my room.

Reviewer: Not provided on Tue 21 Oct 2008 rated 9 out of 10.

The hotel was very clean for the price and the breakfast was good. Locations was great!

Positives: Clean and good location.

Negatives: The railroad.

Reviewer: Not provided on Thu 16 Oct 2008 rated 3 out of 10.

The location was the only thing good about the motel. Other than the trains the motel was quiet.

Positives: The breakfast was ok.

Negatives: No elavators, train noise, needed more people at check-in desk.

Reviewer: Not provided on Wed 23 Jul 2008 rated 5 out of 10.

This hotel was offered as a two star hotel but has no restaurant on-site, the pool is very small and no open space for children. The room was literally (12 x 12) with a small bathroom. Next to railroad tracks with constant train noise. This is a one star property.

Positives: There was nothing we liked about this hotel.

Negatives: The rooms are very small, no cribs available, train noise.

Reviewer: Not provided on Thu 10 Jul 2008 rated 8 out of 10.

This room was spacious with comfortable beds and pillows. The pool area was great for both the kids and adults. The only complaint I have is that the breakfast was awful. We've stayed at many hotels that offer cont. breakfast - and this was by far the worst breakfast offering I've seen.

Positives: The pool was large and kept at a comfortable temperature.

Negatives: The cont. breakfast was awful.

Reviewer: Not provided on Thu 08 May 2008 rated 3 out of 10.

It was a last minute idea to stay in Flagstaff in stead of driving back to Phoenix after visiting the Grand Canyon for the day. It was convenient, in that it was a little over an hour from the Grand Canyon and we didn't have as far to drive the next day. The room had a rank odor from the minute we walked in to the time we left. I could smell it the whole time. It was a little inconvenient that you have to go outside to get to the pool house and breakfast. It would be fine in the summer but quite cold in the winter! The breakfast was adequate. It was nothing spectacular but it was enough to hold us over until lunch. It was a place to sleep and that's what we needed.

Positives: It was cheap and not too far from the Grand Canyon.

Negatives: The room was quite smelly!

Reviewer: Not provided on Fri 02 May 2008 rated 7 out of 10.

The hotel is east of the town located on the highway and easily accessible. It is an older hotel but clean and ok.

Positives: They had a great breakfast with a wonderful hostess.

Negatives: There are 100 to 130 trains through flagstaff daily and I think we heard them all.

Reviewer: Not provided on Tue 22 Apr 2008 rated 2 out of 10.

The hotel facilities in general were in very poor condition. This is not up to the Best Western standards that I know. Thank You.

Positives: It was pet friendly.

Negatives: The unclean room! The hotel carpet was in need of repair in the room in the lobby areas.

Reviewer: Not provided on Wed 02 Apr 2008 rated 7 out of 10.

The bed was comfortable. Cons: (1) Unfortunately, the chairs were not comfortable to do anything in for a long period of time (i.e. - laptop work on table), (2) and the coffee maker carafe didn't pour well at all - spilled each time when I poured. (3) Also, the Styrofoam cups should be replaced with regular ceramic cups. (4) Unless you are used to noise all night long, the room neighbors and periodic train passing through will keep you stirring at night.

Positives: The bed was comfortable.

Negatives: The chairs uncomfortable; coffee carafe pours badly; no ceramic cups; loud train.