SpringHill Suites

Reviewer: Not provided on Mon 05 Sep 2011 rated 10 out of 10.

Great hotel and room. Friendly staff. Great location.

Positives: Great room and facilities. No restrictions or additional fees.

Negatives: Only one small drawer for clothes.

Reviewer: Not provided on Fri 01 Apr 2011 rated 9 out of 10.

The hotel room was comfortable with lots of space to work on necessary daily business. The free wireless Internet service and not having to leave the facilities for a hot breakfast is a plus. Overall accommodations are great for the Priceline price.

Positives: Great accommodations at a great price!

Negatives: They were unable to give us a receipt. We still need a receipt for our business records. Please send.

Reviewer: Not provided on Wed 28 Jul 2010 rated 7 out of 10.

This hotel is well appointed. Could use some carpet shampoo and air freshener.

Positives: Great location.

Negatives: Stinky halls.

Reviewer: Not provided on Mon 05 Jul 2010 rated 9 out of 10.

Great modern style - nice for a change.

Positives: Very modern.

Negatives: Nothing.

Reviewer: Not provided on Mon 14 Jun 2010 rated 8 out of 10.

Nice hotel, recently updated and good breakfast.

Positives: Clean and

Negatives: Glass bathroom door was allowed too much light into the rooms.

Reviewer: Not provided on Wed 13 Jan 2010 rated 9 out of 10.

Our stay was pleasant and relaxing. I would recommend this place to anyone.

Positives: Clean and

Negatives: Not enough shampoo and

Reviewer: Not provided on Sun 11 Oct 2009 rated 9 out of 10.

Great staff, clean rooms, easy to get to off I-40. Internet is included. Breakfast is outstanding. No bathtub, just a large shower so if this is a negative, it is a small one.

Positives: Great price and everything includes Internet and continental breakfast.

Negatives: King Suite only has a shower, no tub.

Reviewer: Not provided on Fri 04 Sep 2009 rated 10 out of 10.

Nice Relaxing place to stay after a long hot weak in Phoenix working.

Positives: Felt relief being clean,no smells and relaxing since.

Negatives: Shower turn on water you have to step in turn on while being sprayed on you,should be able set temp of water without being sprayed on.

Reviewer: Not provided on Tue 20 May 2008 rated 9 out of 10.

Nice location, comfortable, cozy. The pool area was a disappointment.

Positives: The room was a suite.

Negatives: The indoor pool area.

Reviewer: Not provided on Tue 13 May 2008 rated 2 out of 10.

The breakfast in the hotel is the only good thing. The hotel doesn't have a pool, but an oversized tub, they call pool. Room was disgusting, shaggy carpet of undetermined color with stains thrown in for a nice contrast. Lots of mold in the bathroom. Room smelled like a cigar lounge. Staff was nice though.

Positives: The breakfast was good. Lots of food, fresh eggs, fruits, waffles.

Negatives: The room was really bad.

Reviewer: Not provided on Wed 07 May 2008 rated 7 out of 10.

A few minor updates and I'd bump this up to a 3 star. Bedding and cleanliness were a little lacking.

Positives: Amenities were nice. Room was big with a decent kitchenette.

Negatives: Bathroom was extremely small. Sheets seemed dirty. Found hair!

Reviewer: Not provided on Mon 05 May 2008 rated 8 out of 10.

I like Amerisuites. Its nice and friendly environment but the pool area is in need for a make over.

Positives: The rooms were clean and had plenty of space.

Negatives: The pool area was stuffy and very dirty and needs to be remodeled the pool area needs a lot of help.

Reviewer: Not provided on Mon 05 May 2008 rated 3 out of 10.

Very disappointed in this hotel, very old, linens were stained, wall paper falling off the wall, furniture scratched up and looked like something at a yard sale. The big thing was there was no hot water in the morning, I was unable to shower.

Positives: The hot breakfast.

Negatives: The room was very old, wall paper falling off the wall. I kept hitting my shin on the bed frame. There was not hot water.

Reviewer: Not provided on Tue 29 Apr 2008 rated 1 out of 10.

Absolutely the worst hotel experience of my life. I slept on better beds at summer camp!

Positives: Nothing!

Negatives: Bed, room, pool availability, location, bath.

Reviewer: Not provided on Mon 28 Apr 2008 rated 2 out of 10.

Would not recommend this place for the price we paid. It needs more maintenance and the light bulbs should be upgraded. The kitchen had no utensils, 3 cups & 4 glasses only.

Positives: Mimi, the desk clerk was extremely helpful & professional.

Negatives: Drains in sink & tub plugged, Waffles came out in shreds, Poor overall appearance of the place.

Reviewer: Not provided on Wed 16 Apr 2008 rated 5 out of 10.

The smell of chlorine when you walk in isn't really appealing. Mattresses were uncomfortable with barely a mattress pad and sheet. Had disgusting stains showing on the sides. Breakfast buffet was great, convenient and plentiful.

Positives: Great breakfast included.

Negatives: Mattresses were disgusting, stained and uncomfortable.

Reviewer: Not provided on Tue 01 Apr 2008 rated 1 out of 10.

Seeing that AmeriSuites was affiliated with Hyatt, we had expectations for a semi-decent hotel. Having the kitchenette was attractive, but once we were in our room, we couldn't wait to leave. First off, we noticed a number of random colored stains all over the worn un-vacuumed carpet. After that, we started noticing all sorts of cleanliness issues: the A/C had multiple animal crackers in the vents; the TV remote had gunk all over it (didn't want to even touch it); there was a decent amount of mold throughout the bath/shower; the bathroom door appeared to be repaired with off-colored silly putty; there were numerous dead bugs in drawers; the tub was extremely slow to drain; there were some foul looking stains on the bedroom walls; the indoor pool and spa were cloudy and heavily chlorinated; attached to the main lobby, the pool access door wouldn't self-close all the way (child hazard); another personnel door by the spa was rusting and falling apart. We hoped that we just had a really bad room, so we requested another room. The friendly staff was quick to get us another room, but even they looked doubtful that the new one would be much better. Fortunately, the new room wasn't as disgusting as the first. Positives: the workers were friendly and the breakfast edible.

Positives: Location and friendly staff.

Negatives: Unclean, unattended to, disrepair, hanging on by a thread, filthy, moldy, rusty, unsafe.

Reviewer: Not provided on Wed 19 Mar 2008 rated 4 out of 10.

The first room we were put in was not clean at all the hotel needs to have a face lift, the staff were great they moved us to another room and tried to take care of us, but the hotel itself needs a face lift.

Positives: The staff.

Negatives: The cleanliness, beds.