Holiday Inn Canyon De Chelly (Chinle)

Reviewer: Not provided on Thu 17 Mar 2011 rated 6 out of 10.

Hotel is older than we expected and needs some refreshing. Hotel appears to be over 10 years old and needs some updated to hotel and grounds.

Positives: Best hotel in Chinle AZ.

Negatives: Hotel is looking dated

Reviewer: Not provided on Fri 24 Dec 2010 rated 8 out of 10.

Not bad.

Positives: Nice place to stay, clean, but had problems with our toilet over flowing. Problem was taken care of promptly.

Negatives: Dinning restaurant closing at 10 in am had to go eat somewhere else, not many places to eat in Chinle.

Reviewer: Not provided on Tue 27 Apr 2010 rated 5 out of 10.

The hotel was apparently taken over by Comfort Inns a short time ago and they were not listed in the phone book. There was no address or phone number on room key.

Positives: The women working there were friendly and helpful.

Negatives: There was no hot water running in the sink. Front desk attendant gave wrong address for hotel at 11 pm.

Reviewer: Not provided on Tue 19 Jan 2010 rated 8 out of 10.

The hotel had very comfortable rooms - beds were nice and bathroom was clean and spacious. The restaurant was adequate, but only open until 8 pm during this time of year, so we were lucky to get there before it closed.

Positives: Free hi-speed internet

Negatives: Staff took longer than expected to check us in.

Reviewer: Not provided on Sun 23 Aug 2009 rated 9 out of 10.

Quiet and comfortable. The room was very nice, and the in-room fridge was nice. There was a microwave (did not use) and coffee maker. Kitchen was a little slow, but server offered salad bar at no charge, which totally made up for it. The lotion and shampoo were Bath and Body Works, a really nice scent, an unexpected little luxury.

Positives: Clean and well-maintained room, quiet and comfortable, with Wifi

Negatives: The signs pointing to registration are not clear and on our visit the kitchen was a little slow.

Reviewer: Not provided on Mon 11 May 2009 rated 3 out of 10.

I would not recommend this hotel despite the location and nice rooms. The staff took over 20 minutes to check us in. When we wanted to watch TV in the evening we could not get ABC or NBC, nor was their a correct channel guide. When we called the desk to inquire we were told that is how it is. This is a fine facility but one of the worst hotel experiences I have had due to the poorly trained staff.

Positives: Nice rooms and location.

Negatives: Staff need training. TV did not get ABC or NBC.

Reviewer: Not provided on Wed 12 Nov 2008 rated 8 out of 10.

For people visiting Canyon de Chelly, it is the best choice of the three available. More than acceptable as a short tourist stay.
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Positives: Attractive facility very close to National Park.

Negatives: Bathroom cleanliness and supplies marginal.

Reviewer: Not provided on Fri 05 Sep 2008 rated 5 out of 10.

The hotel was fine overall. My room was spacious with a very comfortable king size bed. However room was not very clean. The bathroom had enough hair in it to make a wig and the carpet or something, smelled as soon as the air conditioning was turned down. I reported it directly to housekeeping and the front desk and they said they would take care of it. When I returned to the room after a day of sightseeing the bathroom was clean and the smell seemed to be gone but when I woke up the next morning there was a horrible smell that was nauseating. The front desk didn't really care about the problem when I check out.

Positives: Excellent location. Able to get a canyon tour from the hotel on a moment's notice.

Negatives: Got a dirty room. Front desk not overly friendly. Exercise room was dirty with old equipment.

Reviewer: Not provided on Thu 28 Aug 2008 rated 8 out of 10.

Adequate for a visit to Canyon de Chelly - but the restaurant is not so good.

Positives: Good bathroom.

Negatives: Television had no good business/ information sites.

Reviewer: Not provided on Tue 12 Aug 2008 rated 8 out of 10.

Good as a 2-star.

Positives: Nice shops, food, services.

Negatives: Location, kind of isolated.

Reviewer: Not provided on Thu 07 Aug 2008 rated 10 out of 10.

One of the best in our two months of travel, gorgeous view, freezing AC kept like a rock, friendly staff, good restaurant, excellent location for those wishing to explore the Canyon.

Positives: Proximity to Canyon.

Negatives: Pool shut down temporarily.

Reviewer: Not provided on Tue 22 Jul 2008 rated 7 out of 10.

This hotel is very conveniently located, just a very short drive to the Canyon de Chelly National Monument. The room we had was nicely furnished and the bathrooms were nice. We love the showers hotel! The grounds were very pleasant, lush and green, even though we were right in the dry desert of Arizona.

Positives: Great location. Nice Navajo decor.

Negatives: Our room was not ready even after the designated check-in time.

Reviewer: Not provided on Tue 29 Apr 2008 rated 7 out of 10.

A very nice motel. An added benefit was that this motel was located very near the park we had traveled to see. The restaurant seemed a little pricey so we did not eat there.

Positives: Attractive facility.

Negatives: Refrigerator on floor by bed-husband ran into it when he got up during the night.

Reviewer: Not provided on Thu 03 Apr 2008 rated 6 out of 10.

We have staying in many locations on the Rez but this is the first one we've stayed in where the room has not been thoroughly cleaned before we've checked in.

Positives: The location, staff, & public areas are very nice.

Negatives: The housekeeping in our room left a lot to be desired.

Reviewer: Not provided on Mon 30 Oct 2006 rated 6 out of 10.

I would recommend this place to my friends, as like I said before, it is a very clean place and in a great location.

Positives: This Hotel is in a great location if you want to see Canyon de Chilly.

Negatives: The Restaurant staff did not seem to know what they were doing.

Reviewer: Not provided on Sun 22 Oct 2006 rated 9 out of 10.

Well staffed, clean, comfortable, good value.

Positives: Knowledge of the desk staff. Expertise of dinner service staff.

Negatives: Lack of training regarding some of the lunch service staff.

Reviewer: Not provided on Tue 15 Aug 2006 rated 9 out of 10.

As above stated, the hotel was an Oasis in an arid land!!!

Positives: An Oasis.

Negatives: Found noting to dislike.

Reviewer: Not provided on Sat 10 Jun 2006 rated 8 out of 10.

I enjoyed my stay. The staff was very friendly and helpful.

Positives: Staff was very courteous.

Negatives: Swimming pool was not in use with 90 + temperatures.

Reviewer: Not provided on Thu 18 May 2006 rated 6 out of 10.

motel space is limited in this region. it was adequate for most part. Compared to Thunder bird lodge however, the Holiday Inn was superb-especially the landscaping-very boring and nonfunctional.

Positives: Close to Canyon De Chelly.

Negatives: Landscaping was superb, worn out. Too many stray animals.