Courtyard

Reviewer: Not provided on Tue 27 Sep 2011 rated 1 out of 10.

I am so upset about the whole experience and the rudeness of the assistant manager that it is hard to write anything kind. The assistant manager wanted to argue with me about having blood on the shower curtain. I work in health care...I see blood every day...I know blood when I see it...and dried in big splotches on a shower curtain when you open it first thing in the morning...horrifies you! Covering up the mold and mildew with room deodorizer...does not conceal the wetness on your feet that you feel when you wake up either. Rip up the carpet...and destroy the curtain..and hire someone that knows how to handle problems.

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Positives: Location

Negatives: Blood on my shower curtain and mold and mildew ruined wet carpet in my room.

Reviewer: Not provided on Thu 07 Apr 2011 rated 7 out of 10.

Overall, I was fairly pleased with the room itself, (furnishings, television, heating and air, etc.) However, there were a few glaring problems. Neighbors were very noisy. When I checked in, the beds were made, so housekeeping had clearly already been there, but there were wet towels and soap in the bathroom. Also, we were in a handicapped room which means a sliding glass door for an exit. It was screwed shut! I will say the beds were comfortable and the furnishings were nice, clean, etc. (Except for the bathroom, which they did come and clean.)

Positives: Beds were fairly comfortable. Heating and air worked sufficiently.

Negatives: Bathroom had dirty towels and soap in the sink. Sliding door for handicapped room was screwed shut.

Reviewer: Not provided on Fri 18 Feb 2011 rated 8 out of 10.

Once we found it was convenient for our needs. The desk staff was nice and very accommodating. The lady that served breakfast a very nice super person and I would rate her a 25 out of a possible 10.

Positives: Nice bed and TV.

Negatives: Hard to find hid behind Pizza and Pier Import, needs more noticeable sign on University Ave. Loud rap music

Reviewer: Not provided on Thu 04 Mar 2010 rated 9 out of 10.

This is hotel that is clean, quiet and friendly.

Positives: Quiet.

Negatives: Slow elevators.

Reviewer: Not provided on Thu 23 Jul 2009 rated 9 out of 10.

Great place for business travel.

Positives: Clean, comfortable, really nice beds and free Wi-Fi.

Negatives: Nothing, really.

Reviewer: Not provided on Fri 12 Jun 2009 rated 9 out of 10.

Very good value.

Positives: Very clean room and public spaces.

Negatives: No restaurant on the premises.

Reviewer: Not provided on Fri 22 May 2009 rated 9 out of 10.

A typical Courtyard. Freindly &amp; fairly clean.

Positives: Comfortable &amp; relatively clean.

Negatives: No conveniences in walking distance.

Reviewer: Not provided on Thu 30 Apr 2009 rated 1 out of 10.

Employees very rude. Don't stay at this motel.

Positives: Nothing.

Negatives: Employees very rude.

Reviewer: Not provided on Wed 15 Apr 2009 rated 10 out of 10.

Comfortable, convenient location.

Positives: The mattress was amazing! So comfortable and the linens were very fresh. I'll return for sure!

Negatives: Didn't have a free continental breakfast, making the left turn into the hotel is awkward and inconvenient.

Reviewer: Not provided on Thu 14 Aug 2008 rated 8 out of 10.

Very nice place to stay.

Positives: The cleanliness and safety.

Negatives: They charged my card 20 dollars and won't credit me the charges.

Reviewer: Not provided on Thu 31 Jul 2008 rated 10 out of 10.

Very good hotel to stay no loud noise, plenty of parking space, and pool is in nice location.

Positives: Location was not far from anywhere that I had to go in Huntsville.

Negatives: Room could have had a wet bar.

Reviewer: Not provided on Thu 10 Jul 2008 rated 1 out of 10.

I would never stay there again. It was the worse Marriot I have ever stayed in.

Positives: Absolutely nothing. It was awful. Noisy. Very poor house keeping service.

Negatives: Poor all around service. Extremely noisy.

Reviewer: Not provided on Mon 24 Dec 2007 rated 5 out of 10.

Very modest furnishing and room space. OK for one person who just wants a room to sleep in and go. Not a real pleasant place to stay.

Positives: Public space was very good.

Negatives: Very poor quality room space, bath and fixtures.

Reviewer: Not provided on Fri 24 Aug 2007 rated 7 out of 10.

The staff that was there was nice. Seemed to be short of staff. Our room was not cleaned, although we left a little before noon. We had to call that evening to get clean towels.

Positives: Quiet.

Negatives: Maid service.

Reviewer: Not provided on Thu 26 Apr 2007 rated 8 out of 10.

The hotel was clean and very comfortable. The room was decorated lovely.

Positives: The room was very clean and comfortable. We enjoyed out stay there. Wish it could have been a longer visit.

Negatives: Wish that there were more channels to watch, without having to pay to watch them.

Reviewer: Not provided on Wed 07 Mar 2007 rated 1 out of 10.

We were very disappointed in the staff's treatment of us. We asked to have our room type changed from a king to a double. Response was condescending. When we reported a problem with our TV in the room, once again the staff was rude. We often travel with our adult son who is disabled and need separate beds.

Positives: Location.

Negatives: Staff was not accommodating and were rude.

Reviewer: Not provided on Tue 16 Jan 2007 rated 9 out of 10.

Very nice, well laid out in an excellent location close to very many restaurants. Quiet and well maintained.

Positives: Convenience and location.

Negatives: Nothing.

Reviewer: Not provided on Tue 26 Dec 2006 rated 10 out of 10.

Our experience at courtyard was excellent and we would not hesitate to stay there again. Staff friendly and helpful, room in excellent condition and very upscale.

Positives: The upscale bedding was excellent, way above typical motel.

Negatives: Location hard to get out of with traffic.

Reviewer: Not provided on Thu 21 Dec 2006 rated 8 out of 10.

Comfortable, clean modern room. Close to restaurants. Friendly staff. Small recent safety concern regarding recent burglaries in the area.

Positives: Friendly staff.

Negatives: Old cigarette butts on balcony.

Reviewer: Not provided on Thu 23 Nov 2006 rated 8 out of 10.

Clean comfortable room , friendly helpful staff, internet access, great for business or family travel.

Positives: Clean room, excellent friendly staff.

Negatives: Nonsmoking clean room.

Reviewer: Not provided on Wed 01 Nov 2006 rated 4 out of 10.

Someone really needs to check out the management of this particular hotel. The staff was not friendly and not helpful. For their $10 buffet breakfast, they had a line waiting at 8:00. At about 10 after, they came out and said help yourself. Then we all had to as for utensils to take the food out, and then we had to get the lights turned on etc. Ran out of eggs immediately and did not replace for about 30 minutes. Staff was not clean either. They were wearing jeans and appeared to not be regular kitchen staff.

Positives: Not much.

Negatives: Staff was terrible.

Reviewer: Not provided on Thu 17 Aug 2006 rated 9 out of 10.

Free WIFI in lobby along with free coffee and even free computer use (one computer there). The rooms have wired Internet (wish it was WIFI). The pool and whirlpool were very nice. Rooms were very clean. Checkout was a breeze.

Positives: Pool and whirlpool were great.

Negatives: Wish the rooms had WIFI, not just wired Internet.