Holiday Inn ( Airport )

Reviewer: Not provided on Sun 26 Jun 2011 rated 7 out of 10.

Room, lobby and staff made up for the icky elevator foyers. Need more drink choices in soda machines.

Positives: Lobby clean and inviting.

Negatives: Elevator area dreary and felt dirty.

Reviewer: Not provided on Fri 01 Apr 2011 rated 8 out of 10.

Nice beds and clean room. Three elevator shafts, only one working. Elevator entrance had very sticky floors. Not the nicest area of town, but heavily guarded.

Positives: Nice bed and pillows, although the pillows are small.

Negatives: Elevator was grungy.

Reviewer: Not provided on Wed 01 Dec 2010 rated 6 out of 10.

Overall staff seem complacent, not in a hurry to provide the friendly service I am used to when staying at a Holiday Inn. They were not rude, just not friendly.

Positives: Closeness to airport.

Negatives: Check-in staff not friendly. I am a priority club member.

Reviewer: Not provided on Fri 10 Sep 2010 rated 9 out of 10.

Reception desk personnel were friendly and accommodating. Rapid check in procedure was excellent.

Positives: Room was spacious and comfortable.

Negatives: Restaurant was priced way above the amenities offered.

Reviewer: Not provided on Tue 29 Jun 2010 rated 6 out of 10.

Nice hotel in bad location. Would not stay there again.

Positives: Nice rooms.

Negatives: Location

Reviewer: Not provided on Fri 25 Jun 2010 rated 8 out of 10.

This hotel was very clean. The room was nicely decorated and provided many amenities such as refrigerator, microwave, etc. The beds were very comfortable and the people at the desk were very friendly.

Positives: Very clean.

Negatives: Location.

Reviewer: Not provided on Mon 07 Jun 2010 rated 9 out of 10.

Two females were comfortable checking in after dark. Very friendly and professional people. Breakfast not provided. I sort of understand it, for the price I paid, but all other places have included the breakfast if it was complementary for other guests.

Positives: The people were delightful. It was easy on and off I-20.

Negatives: The only reason I didn't give 10's is because the hotel is kind of old. It had been updated, and was nice.

Reviewer: Not provided on Mon 24 May 2010 rated 5 out of 10.

While the facility and staff are pleasant and comforting, the location is not. For a single traveler you'd do well to search another location.

Positives: The hotel staff, server at Starbucks and the bar were great, very friendly.

Negatives: We were told by locals that we were in a very bad area and we were not to travel in neighborhoods.

Reviewer: Not provided on Sun 18 Apr 2010 rated 8 out of 10.

Not a great location for a romantic anniversary, but the hotel was clean and would be a fine choice for quiet business travel.

Positives: The hotel was very clean and quiet.

Negatives: Breakfast buffet was not inspired.

Reviewer: Not provided on Wed 13 Jan 2010 rated 8 out of 10.

I was very pleased with new, clean interiors of hotel from lobby to rooms. The bed was very comfortable. Location is near airport but a little seedy - not too safe.

Positives: Bed was comfortable, rooms were new and clean.

Negatives: Front desk help was lousy and bar was closed on New Years Eve.

Reviewer: Not provided on Thu 07 Jan 2010 rated 5 out of 10.

The hotel is in a shady part of town but they take precautions to make you safe, a gated parking lot, security, beautiful hotel, but think twice about staying if you want to take a shower or use plumbing...couldn't take shower...immediately backed up & had no time to deal with it.

Positives: Beautifullu updated.

Negatives: Plumbing problems. Couldn't take a shower.

Reviewer: Not provided on Tue 21 Jul 2009 rated 8 out of 10.

I stayed at this hotel in Jan. 2009 with my son as we were driving across country to Georgia from California. I was very impressed with the inside (it was dark when we arrived). Could not believe it was a Holiday Inn. We've stayed at many Holiday Inns but this was tops. Granite counter tops in Lobby and a very nice bar and restaurant. The room was beautiful and also very impressed. Different pillows to choose from depending on firmness. Very comfortable beds and very quiet rooms. We had a wonderful nights sleep before getting on the road and finishing our journey. Loved it and definitely would recommend it. Great priceline price also!!

Positives: I thought the hotels renovation made it look like a 4 star hotel, lovely

Negatives: The neighborhood that this hotel is in is not safe.....would not venture outside parking lot

Reviewer: Not provided on Thu 23 Apr 2009 rated 9 out of 10.

Overall the hotel met my expectations. The free wireless and wired internet service was a real plus. The breakfast buffet menu could have been a little better. I am a pancake lover and there were none available. The rooms have been recently updated and decorated very nicely. I would definitely stay there again especially at the great Priceline rate I got.

Positives: The Employees were very nice. I was allowed to check in at noon even though the check in time was 3pm.

Negatives: My room was location was overlooking the noisy air conditioners.

Reviewer: Not provided on Sat 21 Mar 2009 rated 10 out of 10.

This was an unplanned, last minute stay. I was going to drive home 100 miles from the airport that night, but dense fog made driving unsafe. The hotel's just off the interstate at the airport exit. It's a short, fast ride to the airport (which is a very handy airport to fly in and out of by the way). I understand that the neighborhood is pretty unsafe, but the hotel is behind a big decorative (but spiky) fence and has good security. I have bad memories of run-down Holiday Inns from 10 or 20 years ago, but this feels more like a new Hilton. Very comfortable, nice rooms. Front desk staff was very friendly and seemed professionally trained (as opposed to hired off the street). I stayed at some hotel at this same location 20 years ago and it was bad. This might or might not be the same building, but it's totally different. It feels brand-new.

Positives: Great hotel near airport.

Negatives: Sketchy neighborhood but hotel is well-secured.

Reviewer: Not provided on Fri 13 Feb 2009 rated 7 out of 10.

My stay here was very nice. I loved it. Only issue was a small ant problem, in the bathroom, which staff moved quickly to rectify. And it is right next to the expressway, so you could definitely hear it on that side of the hotel. But far as convenience to the city, you're right there. All the staff was very friendly and courteous. Lobby and hallways were well lit and welcoming. Rooms where very fresh, Marble sink tops, extended shower rods, new everything. I would definitely recommend a stay here.

Positives: The hotel was very nice, and clean, and convenient to airport.

Negatives: Had a ant problem, but hotel staff moved quickly to rectify issue.

Reviewer: Not provided on Sat 07 Feb 2009 rated 10 out of 10.

My daughter and I stayed here on our way to a college audition. It was perfect for us. Amazing bed. Comfy room. Great experience.

Positives: Great king bed!

Negatives: No continental breakfast.

Reviewer: Not provided on Tue 14 Oct 2008 rated 9 out of 10.

Typical Holiday Inn experience - nice, clean hotel with good clean room. Neighborhood was less than desirable.

Positives: Nice, helpful staff and clean room.

Negatives: Less than desirable neighborhood.

Reviewer: Not provided on Thu 09 Oct 2008 rated 8 out of 10.

Overall it was good. The workers at the desk when we checked in were friendly and smiling. They were also dressed in NASCAR attire which is why most of the people including me were there. This was really a cool thing to do. The only thing I didn't like is I left my phone charger in the room and when I got home(8 hours later) I called and the desk transfered me to house keeping. I had to leave message and have not had a call back.

Positives: Very friendly at the desk. Joked with us,

Negatives: Left my cell phone charger in room, and left message, have not heard from them.

Reviewer: Not provided on Fri 29 Aug 2008 rated 2 out of 10.

Ok for a one star level. Other two star, similar or one star hotels I have stayed in on the street are better.

Positives: Location.

Negatives: Old, no outlets for computer, outside door, near hwy.

Reviewer: Not provided on Fri 22 Aug 2008 rated 8 out of 10.

The hotel was nice and it was comfortable.

Positives: I liked the bathroom and bed comfort.

Negatives: No complimentary breakfast.

Reviewer: Not provided on Mon 21 Jul 2008 rated 9 out of 10.

This remodeled hotel is less like a typical Holiday Inn and more like a lower end W hotel.

Positives: The room was very attractive with a flat panel TV, very nice linens and above average furniture and decor.

Negatives: The WiFi was unavailable in my room.

Reviewer: Not provided on Thu 17 Jul 2008 rated 7 out of 10.

I really liked my room and the hotel staff that greeted me, however on the first day, housekeeping was horrible. I was told that they only had 1 person, which is not acceptable. They did not clean the room on the first day. They came a day after two calls were made to pick up old towels and to clean the room. I ate a buffet breakfast and my sausage was raw. There was another group (the omegas) and I believe they were just busy but they should staff accordingly to the number of guests expected. In spite of my experience, I wouldn't mind staying there again. The location was excellent for me.

Positives: The decor of the room was nice.

Negatives: They did not make up my bed or clean the room on the first day.

Reviewer: Not provided on Sat 12 Jul 2008 rated 7 out of 10.

Desk clerk seemed confused in regards to how to find rooms and then placed us in a room that had not been cleaned. However, upon discovering error, gave breakfast voucher. Overall, the facilities were very nice.

Positives: Compensated for their error by giving food vouchers.

Negatives: Placed in room that wasn't cleaned and took longer than normal to get checked in. I was the only person checking in.

Reviewer: Not provided on Tue 03 Jun 2008 rated 9 out of 10.

Nice, clean and friendly but do not suggest dinning.

Positives: Location & clean.

Negatives: Dinning was not so good.

Reviewer: Not provided on Sat 31 May 2008 rated 6 out of 10.

Hotel was very convenient to the airport. Room was fine, but staff never cleaned room. We apparently had our "Do Not Disturb" sign out too long. However, they never asked us about cleaning it. (We had no luggage for a good part of our stay.).

Positives: Staff was very friendly.

Negatives: Although we had our "Do Not Disturb" card out for quite a while (because we had no luggage), staff did not attempt to clean our room at all.

Reviewer: Not provided on Tue 27 May 2008 rated 9 out of 10.

Hotel was comfortable, clean and staff was very friendly. Convenient to airport was great.

Positives: Nice lounge and restaurant.

Negatives: Pillows were not soft enough.

Reviewer: Not provided on Sat 03 May 2008 rated 3 out of 10.

Although the hotel has a brand name franchise, it is an old full service hotel that has not been up kept. I don't have a problem with it being an aged hotel, but it has to be clean and inviting. My main problem is the room was dirty. Upon arrival, I had to take the hand towels to clean the surfaces in the bathroom and the room. The air conditioner was old and released an odor when running. The carpet was dirty - I walked barefooted in the room and when I stepped into the shower, the water showed how "black" my feet. I am totally disappointed with this hotel. It does not come close to being a 3 star rated hotel.

Positives: None in this case. I was totally disappointed with my stay.

Negatives: The hotel is not what one expects for a 3-star hotel. It is old. The room was dirty and unacceptable.

Reviewer: Not provided on Fri 02 May 2008 rated 9 out of 10.

I did not expect this hotel to be quite this nice. It is freshly remodeled, very clean rooms and we both felt that the staff was extremely polite and friendly from front desk to housekeeping. I would stay there again.

Positives: Very friendly staff and newer remodel.

Negatives: Expensive food in restaurant.